HP Officejet J4660/J4680 all-in-one

Dear hp, I could not instaill my hp on my new Dell Win8 officejetj4660, when I click on download the driver, it opens a new page informing 'not found' or 'download fail '. Help me!

Hello @ferraz-sissiand welcome to the Forums of HP, I hope you enjoy your experience!

I see that you have any questions about your print driver download.  I would like to help!

I recommend to remove printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I suggest also download and run the HP print and Scan Doctor.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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