HP OfficeJet J6480 Printing issue.

Hi all

I'm having a problem with a HP OfficeJet J6480 all-in-one printer.  The printer is connected via a network cable that goes to a switch.  I am able to ping to the IP address of the printer, and everything comes back with success.  However, when I try to access a test page or anything else to print, it still fails.  I have uninstalled/reinstalled drivers several times, but nothing works.  Print seems to be the only question that is reported to me.  I said that the scanner sends the documents back fine.  Any help is greatly appreciated, I have searched all over google without success.  The PC connected to the printer is running XP.  To anyone who can help me, my thanks in advance.

Scott

Thanks for the suggestion, but when I tried that my problem has not been resolved, and yes I put up a local network between the two devices.  However, it turns out that the driver is giving me grief.  I tried to install a generic driver OfficeJet and it worked like a charm.  The user may not be able to scan, but felt the need.

Tags: HP Printers

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