HP Officejet printer 4620 - will not power up / turn on

My printer does not illuminate.  If I remove the plug from the socket turns on and turns off then on again.  The message on the display says "turn off the switch to avoid any damage", but that's what I do all the time.  He then turns off.

Error message reads Oxc19a0013

A person can offer advice please.

It has ink should be in the printer, usually some back of small spatter and the capping station (basically a pad on the bottom of the printer in the right side). If you have what looks like the casting of ink in the printer, Yes, it could be the cause of the error.

Did you try the update of the firmware, I suggested?

It may be in your interest to contact HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 for all other regions, click here.

Kind regards

Tags: HP Printers

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