HP officejet pro 576 print but not scan

Friends,

We recently purchased and installed a HP Office Jet Pro x 576 dw.  After the initial Setup, it seemed to work fine.  Shortly after, however, the functionality of the computer scanning failed.  Here's what I've tried so far:

  • I uninstalled and reinstalled and it still does not work.

I will do my best to help you in obtaining HP Printer Wizard to open again.  You can also publish this information on the Forums to Support HP Enterprise Business to get more exposure because it is one of the Officejets little business.  I would add there is a firmware update available for this printer that can be useful.

Here is a document that deals more with the help of HP printer problems.

-HP Printer Wizard opens with an error in Script or in Notepad.

There is a place in this document to download a patch for your computer.  I hope this will help you HP Printer Wizard to open.  Even if the title is a little different from your real problem I had this before work in this instance.

Let me know if you receive any specific error messages.  If you can print and even scan using Windows Fax and Scan or paint, then who will confirm that the software installed, the printer is working correctly, and that the only problem you have is with this program a.

I'm happy to help you!

Tags: HP Printers

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