HP Officejet Pro 6830: HP Officejet Pro 6830 fails to print color

Similar Questions

• OfficeJet Pro 8100: Officejet Pro 8100 won't print color after update software on Mac

  I have a MacBook Air with OS X (Yosemite 10.10.3)-.

  When I connect the printer via USB, I was able to print by using the generic drivers on the machine. However, as expected, update software detected an update for HP drivers - I installed.

  And now the printer does not print in color. I checked every setting I can think, but it is still printing in black and white.

  Any help would be appreciated!

  Welcome to the @mandikayencforum!

  I have read your current position and the previous thread on how you were not and are not able to print in color from your Mac running 10.10. I saw that already test pages were color printing and would like to know if the test always pages print in color. If they do, a matter for the Mac somewhere, and I have some suggestions for you to do below. If the test pages no longer print in color, please let me know! If the printer is not printing in color when you print test pages, there is probably a problem of cartridge or printer hardware problem.

  1. follow the same steps of @Waterboy71 on your other thread here to reset the permissions system disk and repair of printing: Re: Officejet Pro 8100 refuses to print color (OS X 10.9)

  2. If you still do not have the ability to select the color printing on your Mac, try the procedure described in this post from wisgirl64: Re: won't print in color from my Mac or iPhoto for HP photosmart D110

  If you find that the color print test pages, and the Mac does not give you the options to choose color printing, I suggest getting in touch with Apple support experts to see if they can help fix the problem of the OS X.

  • Apple support communities

  If you like my answer to you today, click the thumbs up below!

  Happy Friday!

• OfficeJet Pro 8620: Does not print color

  My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

  Welcome to the HP community @Walt_1,

  I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

  • Reset the printing system
  • Restart the Mac.
  • Click on this link, download and run the HP Easy Start to install the printer.
  • In addition, to download this driver: HP v3.1 for OS X printer drivers.
  • Try to print from a few different programs from your Mac to test printing.

  Let me know the results if you please!

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.
  

  Good luck, I hope this information helps

• OfficeJet pro 8000: does not print color Cyan

  I have printed about 20 photos and color was great. All of a sudden the color gone wrong. Printed a test page and black, yellow and Magenta were perfect, but lacked the Cyan completely. All the ink levels were 50% or better, Cyan was 80%. Printhead status was listed as 'good '. All HP cartridges. There is problem when printing on Kodak Easy Share, later tried on Photoshop and Microsoft Word with the same results. Help would be very appreciated.

  roger232

  Hello @roger232 , welcome to the forums!

  I read your post on "Print quality" issues you have experienced with your Officejet 8000, and I wanted to answer you with my suggestions.

  I would recommend troubleshooting using the guide I posted for you below. Cartridges seemed its OK for me personally however, the problem may be with the printhead (s), and it is still possible with a good read to them (as you mentioned). Give a procedure and if the problem persists, call us directly to discuss your printing with HP options. I'll leave details below as well!

  Troubleshooting print quality problems

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Tuesday, thanks for posting in the community!

• Large Format HP Officejet 7500 a - black ink print colors. Colors don't print correctly.

  HP Officejet 7500 a large Format

  Mac OS x Lion
  MacBook Pro 13 "

  Printing files PDF and various programs.

  • Printer prints random colors instead of Grayscale / black.
  • Using a lot of color ink and not a lot of black.
  • Have run head clean process repeatedly, problem fixes for a few prints then the problem comes back to halfway through a new course.
  • Try to use grayscale / black for the most part.

  Help?

  M

  This happened to me... Printed from a PDF document was gray and pink text and vector images. So, I need to print in color, not gray. less advanced in the print dialog box, I selected preserve primary CMYK and gray gray as K - only treat and preserve black. All three must be selected.

  I hope this helps!

• Printer OfficeJet 6500 a. failed to print

  Recognizes the paper in the upper tray but it will not move forward. Says "of paper. Prints ok from the lower plate. Have reinstalled the drivers.

  Kopper,

  This article addresses the problem you are experiencing. Give the steps a shot and let me know the results:
  http://goo.GL/NeUWY

  Good luck!

• grayscale to offshore office 8600 pro won't print color

  A grayscale on for a couple of prints, but now off greyscaleis, 8600 pro office does not print color. A few color cartridges replaced lately. Also had to make a re-install because that wireless was not working

  Hi gbflater,

  I would like to allow you to print in color again. You print from a Mac or a Windows operating system and which version?

  While I wait for you, please use the following document, it can solve and no further action will be necessary. Printer cannot print black ink or color ink, or prints blank Pages.

  Fingers crossed!

• OfficeJet Pro 6830: REPLACEMENT status print Officejet Pro 6830 says no Ink/toner

  Received a replacement Officejet Pro 6830 due to print head problem - new printer will print live but will not print a Microsoft Word document: status says no toner/ink.  Any ideas?

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• my hp officejet pro 8600 won't print from my ipad.

  my hp officejet pro 8600 won't print from my ipad. ?

  Hello

  Yes.  Try following the instructions here http://support.hp.com/us-en/document/c02623193
  If this does not help, let me know and I'll see what I can do.

• Now my HP Officejet Pro more will not print Photos or anything else!

  Here I am once more.  I finally solved the problem that I had been downloading the software for my HP printer after that I downloaded Windows 10.  I could not download any software without getting an error message 'download cancelled '.  I was able to print pictures and letters typed with WordPerfect X 6.  I'm embarrassed to say that I accidentally fell into the solution and now I can scan, send faxes again.  Yay!  Problem is NOW, I'm more able to print photos, or anything else!  I go through all the motions and send the message to the printer to print, but nothing happens.  I have already run the hppiw.exe and configure the printer.  When I try to run the HPPSdr.exe, he unzips the file, the printer appears as "installed" and click on the 'Next', I get a screen with 3 different ways to connect the printer to my computer - I choose USB because it'S the way I was connected.  Then I get a message telling me to do that my printer is on (it is)!  and try a different USB port (I have) or try another USB cable (I HAVE!)  OK, so FINALLY I get to the point where I am able to print on a HP Officejet Pro 8600 N911g series Print Page of Diagnostic quality, AND DOES IT!    But I also know there is a problem with the software and I need to uninstall and click the Support link and the Driver to download new software.  But when I click on the link, I'm told I'm not connected to the internet - here we are again.  I'm exhausted.  I am 65 years old and I've been at this for 96 hours.  I've corrected the problems of scanning, but now I can't print while yesterday I was able to do it!   Arrrrggggghhhhhh.

  Can someone tell me why I get the message 'not connected' when in fact I AM connected to the internet?  sigh/smh

  Hi @Galego,

  Welcome to the HP Forums!

  I see that you can not print with your HP Officejet Pro 8600, on 10 of Windows, and I'm happy to help you!

  Please, try the steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows. (Wait for the software to tell you to plug in the USB printer cable).

  Then, run the HP print and Scan Doctor to verify that everything works.

  I hope these steps help!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• My HP Officejet Pro Wireless is not printing black even with a new cartridge.

  My HP Officejet Pro Wireless is not printing black even with a new cartridge.  Help!

  Hello

  Of course check that the cartridge is very savvy.

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• OfficeJet Pro 8600 USB, Dell OptiPlex 9010, Windows 7 Pro, 64-bit. Printer hangs sporadically.

  Printer and the computer are less than six months. All the drivers for the printer and the computer have been updated at the latest. BSOD occasionally when printing HP JO, but not in network Xerox printer/copier. Some recent error messages:

  Event ID: 808

  The print spooler could not load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI. DLL, error 0xc1 code. See the user context information for event data.

  The print spooler could not load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\PS5UI. DLL, error 0xc1 code. See the user context information for event data.

  Event ID 372:

  The Microsoft Word document - xxxxxx.docx, held by CJones, failed to print on printer HP Officejet Pro 8600. Try printing the document again, or restart the print spooler.

  Data type: NT EMF 1,008. Spool file size in bytes: 307056. Number of bytes printed: 307056. Total number of pages in the document: 6. number of pages printed: 0. Client computer: \\ASEAPC19. Error code Win32 returned by the print processor: 2147500037. Unspecified error

  I ran doctor Scan and printing and printer install wizard for Windows - "everything out ok with your product." "The current full HP software is already installed and drivers seem to be installed correctly.

  Appreciate any help you may be able to offer.

  Cathy

  Hello Cathy

  Unplug the printer from the computer and follow the instructions below. Let me know the results.

  1. Go to add/remove programs.
  2. Uninstall Officejet Pro 8600. If you see the other programs related to the 8600 Officejet HP remove them as well.
  3. Make sure you have the latest version of Adobe Flash installed.
  4. Restart the computer.
  5. Go to devices and printers, select any printer, then click Properties of (top-right) print spooler, click the drivers and make sure that the driver for the 8600 is gone.
  6. Download the latest driver for your printer and reinstall.

  Sources:

  HP C5180 printer will not print using spooler after upgrade to Windows 7 (64-bit)

  Error code Win32 returned by the print processor: 2147500037. Error__ not specified

• OfficeJet Pro 8620:8620 all in one printer color printing incorrect, even if the quality is good on tests

  My printer is only about a year and I had no problem with him until more recently. I only use hp ink cartridges. It prints color orange when I want to print the colors pink and Red/pink when I want to print Brown. Most of the other colors print normally. I cleaned the print head, which does not help at all and made a print quality test, each test to come out totally fine. Colors are not dimmed, there are no missing lines or anything like that, it's just printing wrong colors from time to time, as on some documents. Any suggestions?

  Hi @mcorinn,

  Welcome to the Forums of HP Support!

  I see that you experience problems printing some documents with your HP Officejet Pro 8620 printer in Mac OS X 10.6. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you feel. There could be corruption in the files/application on the Mac or a problem with the printer driver. If the 'print quality test' report print correctly, this is not a hardware problem.

  Are you able to print from TextEdit? What were the results?

  If some documents are the problem, they could be corrupted.

  What application you are printing from?

  Try to create a new document with the color to see if it prints correctly. What were the results?

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• HP Officejet Pro L7780 black ink don't print, color fine printing

  My HP Officejet Pro L7780 is not printing black ink.  He began to 'jump' then it completely stopped printing black.  I have replaced the black today cartridge, cleaned the printheads several times and always, it prints a slight shadow or nothing at all.  Any help would be greatly appreciated!  Thank you!

  Hey TC,.

  There are several troubleshooting steps that may help solve this problem. Symptoms could include striations or discolouration, lack of black or other colors, text Blur/Blur, and the ink bleed. Please click the link below for detailed instructions:

  Troubleshooting print quality problems