HP officejet pro 6830: locking of the administrator

Computer a major accident.  Now can not set or access all the settings through the printer wireless or the

ALL in one software.  Need factory reset procedures, any help would be appreciated.

Thank you

Hi @drmjr,

Welcome to the Forums of HP Support! I see that you are currently locked out of your HP Officejet Pro 6830. This occurred when the computer that is running the Windows 7 operating system has crashed.

You should be able to do this by restoring the default network settings in the front panel:

Menu Configuration > Wireless > restore default network settings > Yes

This aid? If this is not the case, continue below:

The lockout is really designed for printers to prevent others to make changes to printer that could affect the behavior of the printer.  For example, to keep the date and time the Fax value see him exactly receive time.

Get the IP address of the printer by pressing the network icon at the top of the screen.

Enter this IP address into the address bar of a web browser on a computer.  Printer status page should load.  If you receive warnings of certificate, choose the option that allows you to continue anyway.

Click settings and then go into settings of the administrator on the left.  Many of the features of the façade are ordered here. Make sure everything is checked except control lock. Once it is defined, click on apply.

Power off the printer for at least 1 minute and power then turn it on again to force the new setting to take effect.

Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

Tags: HP Printers

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