HP Officejet Pro 6835: Double feed detection

Similar Questions

• OfficeJet Pro 6835: Cannot print in black

  On printer 6835, no cartridegs are empty, but cannot print in black.

  Hi @Bill113,

  Welcome to the Forums of HP Support!
   
  I see that you are having print quality problems with your printer HP Officejet Pro 6835. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  I understand the frustration you feel. Looks like the black ink cartridge is dirty, faulty or printhead is clogged.

  Please follow the steps in this guide:

  • Color or black cartridge isn't printing
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  If you have completed all the above steps and your product still has a problem, service the product.
  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• HP OfficeJet Pro 6835: ePrint to remote location

  I just bought a printer: HP OfficeJet Pro 6835.

  I use an iMac with OSX Yosemite (Version 10.10.2).

  I also installed the HP ePrint app on my iPhone, which is running iOS 8.3

  In order to print from a remote location (i.e.: at a distance well my network), what I have to enter the e-mail address of my printer? Exactly what steps i take to print remotely? Can I email the point to the e-mail address of my printer?

  Hello

  No, please send what you want to print (types of supported files) as attachments with your email.

  Update: for example, I want to print on my printer at home in Melbourne, Australia and I stay in a hotel in Los Angeles. I have to open my email account (for this example, I use Yahoo), I have to compose a new email and then

  b type in my e-mail printer address in of: field.

  (b) subject type - we need subject otherwise ePrint might be thinking it is spam.

  (c) attach my document, I want to print to this email.

  d click send

  Kind regards.

• HP Officejet Pro 6835: machine harvest

  Auto-cropping is available in HP Officejet Pro 6835? If this isn't the case, which it has. Thank you.

  Yes, it is avaialble.

  • Select a shortcut of the photo, as the Photo to the file, and then click Advanced settings.

• HP Officejet Pro 6835: The computer won't send jobs to the printer

  My HP OfficeJet Pro 6835 is on and it says it is connected to my wireless network, but nothing will be printed on it.  I ran the HP Print doctor and he says that he has no problem.  I rebooted the computer and the printer and also deleted and redownloaded the drivers and the software of HP.  The HP Print doctor can get her pinter to print an internal test page, but no program will send a document to the printer (for example, word, excel, adobe).

  Hello

  Lets try an other ways so that you should at least be able to print.

  (if the printer is connected with USB)

  Click START > device and printer > add a printer > add a local printer >

  Select "Use existing Port" then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  OR

  (if the printer is networked)

  Click START > device and printer > add a printer > add a local printer > choose "Create a new Port" > type in the printer IP address click NEXT, in the manufacture of the list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  Now try printing from lotus and hopefully it should work.

• OfficeJet Pro 6835: Printer reset the date and time and other actions not initiated

  My printer (Officejet Pro 6835) turns on randomly and want to reset/confirm the date and time settings.  Sometimes even lights up and wants to resume a scan or fax that was never launched.  I want to stop this behavior.

  I didn't want to factory reset and did the thing turned off, etc..  Instead, I went into Setup and turned off the web services 'HP eprint' sign and "HP printable" I was sure that my reset requests were in response to certain functions attached to these.  This seems to have solved my problem.  Please send to HP if you can that their links with the web services are intrusive and therefore undesirable.

  T.

• OfficeJet Pro 8620: Paper feed problem

  New Machine - age for a day. Follow the installation procedure and a tray loaded with good paper 20 # 8-1/2 "x 11". When I send a print job to the printer - the finished sheet is great except for a double crease to the top of the sheet. It's as if she gets stuck, deform the sheet and then it ends. It is not appropriate for an office environment.

  This printer has a duplex on the back unit.

  Secondly when I put the tray paper for 4 X 6 photo paper and load the tray... it won't pull the paper and printing. The error message says to check the configuration of the status bar and load the paper - I have already done.

  HI @Scott18,

  Welcome to the Forums of HP Support!

  I understand that your day an old printer HP OfficeJet Pro 8620 is the rustle of paper and do not print on paper 4 x 6. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can certainly understand how it would make you questions in an office environment. Looks like it's that a barrier inside the printer or a roller is defective.

  To try to fix the problem, I suggest that take a look deeper inside the printer with a flashlight to see if you can determine the cause.

  Please, try the steps in these guides:

  •  Displays a Message "paper jam".
  •  Displays a Message 'Transport Jam'

  NOTE: Some steps several times may help solve the problem.

  If you have completed all the above steps and your product still has a problem, service the product. If the printer is within the buyers remorse period, put the printer in the point of sale or contact HP.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8500 first: Feeder does not

  Hello:

  I use a HP Officejet Pro 8500 first all-in-one printer, and recently I started having problems with the document feeder. It always saves when a document is sitting there, but when I choose "Scan" it makes a really loud grinding noise, short and says that I need to reload the document, and then try again. I also noticed that the roller is demeaning not himself, he is already lowered when I place documents in now. I think that maybe that's the problem.

  I also have the error 'Pump motor Stall' when I restart the device.

  No idea how can I fix? I scan a large number of documents in the office and the document feeder is quite crucial for time management.

  Thank you!

  Hello @ddehner523and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have questions about your feed paper.  I would like to help!

  I recommend to remove printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would also turn on the power of the printer into a different wall outlet.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• OfficeJet Pro 8000 double-sided printing will not respond to the control software #2

  Win XP Pro SP3

  OfficeJet Pro 8000 Wireless

  Does anyone know why Officejet Pro 8000 had control of double-sided printing, removed from the spec software?

  Does anyone know if there is a printer of this type which will respond to such control?

  UPDATE!

  ----------

  This printer is now works very well with total control on duplex printing. But how did this happen...?

  Two things have changed - well, maybe three.

  But first of all to mention another very annoying problem: wireless printer to my network connection always collapsed which was a double nuisance (23/06/2016 see also installing the driver wireless Officejet 8000 Pro says default gateway is 0.0.0.0)

  The road to happiness... I've finally updated my PC to a laptop HP Win7 (there is a problem with the laptop, but that's another story...)

  During the process of setting up laptop, I had to set up the network and add the printer. In between aid was a FAQ something like "the wirless connection drops regularly." What interested me.

  The fix was so simple - mychosen IP address has always been in the DNS range which was probably not very smart, but I didn't know any different. No one had ever mentioned before.

  The idea is to select an address in the static range IE outside the DNS. So I took a number x.x.x.249 and bingo!, a solid and reliable connection that is always there.

  Given the new laptop for download the drivers again. What went well and of course, the new machine is much faster.

  Anyway after a few tries, much to my delight I discovered that two-sided printing worked with auto rotation if I check the box. Printing a document like that I would see in portrate (horizontal spine) and read down the two pages, turn to the next page and the same thing at the end of the document. Or, if you use the rotation of non - normal mode - the printing orientation is 'normal '.

  It's a shame that it was necessary to buy a new laptop with a new o/s just to discover the problem by chance...

• OfficeJet Pro 8620: HP OfficeJet Pro 8620 ADF feeder

  I have an error message on my HP Officejet Pro 8620 which won't go away and so I can't use the printer, which is less than 1 year old. The message says, "the original is stuck in the ADF (ADF).  Open the ADF cover, remove and reload the original and then try again.

  My problem is that there are not any apparent jam and I can't erase the message. I am seeking to solve views.

  For those interested, I stopped and unplugged the printer from the surge protector. Restarted but no luck.

  I then bought a can of duster sprayed everywhere and has erased the message. I suspect that a piece was pasted on a sensor. I'm now operational! See you soon!

• HP Officejet Pro 8500: Paper feeding problems

  Why my printer HP Officejet Pro 8500 has constant pain to pick up the first sheet of paper, when the 'Print' is selected.  He invariably through a blank sheet and then gives the message "on paper" when the paper is in the tray.  It's same with envelopes.  Frustrating!

  The troubleshooting in the here document steps can help solve problems loading the paper in the printer Officejet 8500.  Please go through all the steps in order.

• HP 8630 OfficeJet Pro print double-sided on legal size paper

  I just bought a HP OfficeJet Pro 8630 can I print successfully on each Board standard size paper and print on legal paper (from each drawer).  I can print one side, but the driver seems not to allow the duplex legal communication.

  I tried in all stores (I have read on the set 2 only for plain paper, but as I understand it, which applies only to the brilliant vs plain and not of different paper sizes).  In any case, I put my legal paper in Tray 1 and set tray on shift, and the default for tray 2, which seems that it will be a good idea in the future, when we use envelopes, etc.

  But...  The problem that I'm having it is when I go to the printer properties dialog box, if I use duplex printing either on the long edge or short, the legal (and most other choices for paper sizes) have a yellow/triangle exclamation point icon and if I ignore the warning to resolve differences, which either don't let me out of the modal dialog box , or it will just print single-sided anyway.

  I can't find someone else complain that duplex printing legal size does not work, it seems as it should be, but I am at a loss of the configuration of the printer to make it work.  Any ideas?  Success stories?

  I use the latest firmware (FDP1CN1416AR, patch, version 0) and the driver (just downloaded, can't figure out how to get the actual number of installed version)

  Thank you.

  Hello

  The duplex accessory does not support Legal paper size, it is an expected behavior.

  You can perform manual duplex printing using Pages of print options to print the odd pages only, then replace the printed sheets and send other pages even only... the Pages of print options print job is under print options > Layout > advanced.

  You can find the printer specifications below, check the duplexer column according to the specifications of paper output > paper sizes supported:

  http://support.HP.com/us-en/document/c04085902

  Shlomi

• OfficeJet Pro 6835: Capabilities of integrated network disabled by the administrator. All mechanical functions are locked. Help!

  I clicked on utilities (from my Macbook) HP botton 'Disable all' for scanner and HP printer. Now, all functions (such as wireless communication) and features (each button on the touch screen of the printer) are locked.
  
  The message appears on the touchscreen specifies "contact the system administrator or the person who set up the printer.
  
  Where can I access the command directory "Administrator"? On my Macbook? Or via HP online account user? Or some kind of password-key - assigned to the Pro OfficeJet 6835 on the printer itself? It's very confusing that nowhere can I find the directory "Administrator" of all of the above.
  
  Without a solution, I've looked everywhere in the HP online support, read JO 6835 Pro manual, as well as follow-up steps for the hard-reset and tried to re - start the pritner with cable router. The printer is still loked up and the wireless icon is grayed out. Then the last attempt is I uninstalled printer HP application of my Macbook and I tried to reinstall the software again, now I got the message "installation failed." At this point, I don't know what to do.
  
  PS I wanted that HP could have designed a botton "reset" on the machine, so to avoid the problems of 'blocking' and make the user experiences more user-friendly.

  Hi @VirtuoCity,

  I read your post and see that you need to reset the printer. I want to help you.

  I can send you this information in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• OfficeJet Pro 6835: Problem with the print head - Oxc19a0003

  Just bought the Pro Officejet 6835 this month of April and now the print screen shows "Oxc19a0003, there is a problem with the printhead". Had tried a hard reset of the e power cord does unplugging and is still showin the same error. Can't find a number of HP support, I can call or chat online. Help, please!

  Hello

  Its unfortunate to see this error on a new pritner.

  The error appear while you were setting up the printer for the first time, before installing the ink? (Yes/no)

  The error appear while you have been putting in place of the printer for the first time, after installation of ink? (Yes/no)

  Can I know if you had printed a few pages before the error appeared? (Yes / no)

  The error appear as soon as you switched on the printer? (Yes / no)

  However, please call HP Technical Support for assistance.

• OfficeJet Pro 8610: Paper feeding problems

  Is it possible to manually feed a single sheet of paper in the 8610?  I have sheets simple manual power in my old Lazerjet 4Plus and find it convenient if I use 'good side paper '. (reuse, recycling)

  @Arnot41

  Welcome to the Community Forum of HP.

  I don't think you can "unique paper source" in this printer.

  Part of the problem could be the way the printer picks up the paper - the mechanism (rollers, power, sensors) - must be "so" or something can glitch and you might get an error any.

  Assuming that the paper is the same quality paper that could be used in the printer in any case, it is standard 20 # bnd, white paper, or another high-quality brand HP or equivalent, then the following should work:

  You might be able to 'good use' book on top of new paper in the tray from the stack and use it that way.  If the printer not to panic because of the paper with something printed on the back of the paper, it should work.

  Stack the paper into the tray with the clean side to print "hidden face".   This means that the 'already printed side' will be visible when the paper is in the tray.

  You can try it certainly - if the printer doesn't like it, it will tell you on this subject.

  The 8630 Pro OfficeJet print on paper one side "already used" - I just tested.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others to find Solutions and answers!