HP OfficeJet Pro 6839: How to scan multiple pages in a PDF document.

When I try to do a scan of a long document 1 page, I have no idea where to add a page. When I scan my PC, there is a really different window. I choose crop, brighten, save to the folder without problem.  Not so on my MAC! It actually starts the scan as soon as I open the window with no choice and no place to save the document. Even when I close the window, it is not save it. WHAT IS THE PROBLEM!

I thought that if I re - install the printer/scanner that would help but can not find the CD and don't know if it would help even when...

Hi @ATreichel,

From your description, it seems that you use the scan of Apple rather than analysis of the HP software. If please download and install the full software features here and be sure to select the HP scanning when you see the prompt Select which software install: HP-Officejet-Pro - 6830_v12.36.0.dmg

During installation, you will notice is the recommended package which is preselected and additional software you need to manually select.

When you have completed the installation, you can find the following useful document for instructions scan using different methods. Please do not forget to select PDF when you scan a document multiple pages so that you can choose to save the pages in a single file. HP printers - how to scan to a Mac (OS X).

Please let me know if that solves the problem by marking this post as an acceptable Solution.  If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.  If you need more assistance let me know and I will gladly do whatever I can to help.

Tags: HP Printers

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