HP OfficeJet Pro 6960: my hp Officejet Pro 6960 uses a black cartridge for 30 pages. Is this normal?

I do not receive the error messages, find just using the very expensive printer

Thank you for your response.

Tags: HP Printers

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    First, I removed the cartridge (which was 3/4 full), he looked at it and put it in.  I was able to print 10 pages until it gave me the same message.  I did once again and was able to print 2 pages.  Finally, I put in a new cartridge.  The printer told me it was happy.  I printed 10 pages until the replacement cartridge message came again.  I removed the new cartridge and put it again.  Print more than 10 pages.  Now it does not PRINT because the printer think to replace the full cartridge.  I tried to close, replacement print head cleaning all ports.  cleaning the contacts of the cartridge and print head, changing the yellow cartridge.  NOTHING IS THERE FACT.

    It seems that the sensor is messed up, but where is this sensor?  O for the day where I was allowed originally instead of the treatment of the HP me as I have the brain of a worm.  If I could just disable all the sensors on this printer, it works fine, but HP wants to control everything, so nothing works.

    Does anyone else have this problem?  Anyone find one solution other than a new printer?

    Hi @CWickstrom,

    Welcome to the Forums of HP Support!

    I see that you are unable to print because of the warning of low ink on your printer HP Officejet Pro 8500 A910. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem.

    To help you better, I may need more information.

    What is the exact error message that you receive?

    I would like to do a hard reset to see if that will solve the problem.
    Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
    Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
    This ensures that the printer is full on and can help this situation.

    • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

    You use genuine HP cartridges? How to identify genuine HP cartridges.

    Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no can not solve the problem.

    I see that you mentioned that you have replaced the print head, did replace you one or both?

    Click here and update the firmware of the printer.

    HP Officejet Pro 8500 a (A910) e-all-in-One Printer Series - 'replace the depleted following ink cartridge ' message on the product after you have installed a new cartridge.

    In addition, there could be a problem with the distribution of ink system please follow this guide, solve the problems of quality Print for the HP Officejet Pro 8500 has e-all-in-one printer series.


    Evaluate the ink supply piping

    Follow these steps for the evaluation of the ink supply piping.
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    I can't get my Vista with OfficeJet 6110 to print black cartridge only, that is, I always get COLORS in my impression.

    NOTE: I have the BLUE text in my .odt file and I want to print with just the black cartridge but alaways get BLUE to the exit...

    I hope Bob Headrick reads this...

    What printer driver settings that you use?    I can't install the Officejet 6110 driver, but I tried the following with the Deskjet 6500 driver: in the tab 'Printing shortcuts' select ' Fast/economical printing' in the 'what do you do?"tab.  IN the "Choice of colors" drop-down list select low "on Black Print Cartrdige Only", then apply. For good measure, go to the Advanced tab and enable "text just like Print black" in the tab "Printer features", then apply, OK.

    A similar procedure should give good results with the Officejet 6110.  If this isn't the case, you could install the Deskjet 6500 driver by going to add printer, select local printer, select the USB port the 6110 is on and then select the driver HP Deskjet 6500 Series.  You might have the DEskjet 6500 and Officejet 6110 drivers installed at the same time, they should not come into conflict.

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    This isn't what you want to hear, but you will need to replace the color cartridges as well.  The 8600 Pro Officejet has separate ink supplies and a replaceable (but expensive) print head.  If the printer works (in black only) with one or more color exhausted it can damage the print head.  To avoid damaging the printer hangs printing if one or several colors are exhausted.

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    Thanks for posting on the HP Forums!

    Your printer Officejet 4630 should be able to print in gray scale and the options should be in the window of the printer printing preferences.  I was able to locate a document regarding the changing settings in windows 7 print.

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    theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

    you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

    (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

    (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

    (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

    (4) press the scanner part and the upper part against the back wall.

    (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

    (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

    (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

    (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

    (9) now that all the screws are removed, take the Panel front and partially pop it back together.

    (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

    (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

    (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

    (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

    (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

    (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

    (16) continue to do this until the water is clear.

    (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

    (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

    (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

    (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

    now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

    p. s.

    You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

    Enjoy!  -Porf

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