HP OfficeJet Pro 6978: There is a problem with the printhead

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• OfficeJet Pro 6830: there is a problem with the printhead - estimate of repair costs?

  Getting the message "There is a problem with the printhead".  Found the document tracking and troubleshooting got to step 3 where it says "the printer to Service."

  Naturally, when I checked, I found that our guarantee missed three weeks ago.  The printer lasted more than a year...

  No idea what it would cost for this repair?

  Or given the pricing model for ink jet printers, are we better off he throw?

  We had an Epson printer that has lasted several years; Maybe we should go back to them?

  Hello

  Try to contact the HP Support by filling out the form below, you will receive a case number and the details of the phone:

  Note: Changing the country click and select your region as required

  https://support.HP.com/us-en/contact-HP/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308

  Be sure to have proof of purchase available to provide the necessary technical support representative.

  In my opinion, that they might be able to help without charge if shortly after the end of your warranty period (even though I'm the head of my experience, not on behalf of HP).

  Do it as soon as possible and let me know how it goes.

  Shlomi

• OfficeJet Pro 6830: There is a problem with the printhead

  There is a problem with the print head.  Or can not find the print head

  This problem just started happening. Everything was ok after replacing the cartridges of printers with HP cartrighes for this printer, printed since the replacement of cartridges.  I followed the instructions given by your troubleshooting solutions.

  turned off and unplugged, removed and replace the cartridges back in, printed on a sheet of paper indicating that the print head was aligned, printed what he needed at the time and now does it again.  I repeated the above instructions and it just keeps saying the same thing.

  Open the link: www.hp.com/contacthp/
  Enter your product number or select Auto detection
  Scroll up to "still need help? Fill out the form to select your contact options.
  Scroll down and click on: contact HP options - click Get phone number
  A file number and phone number will be displayed.

• HP Officejet Pro 6830: There is a problem with the printhead (0xc19a0003)

  Hello

  Hoping someone can help me. Bought my printer only within the last few months & this error. Followed the reset of the measures recommended & also used the doctor HP soft but still no luck. Appreciate any advice.

  Thank you

  Kenny

  Hi Kenny, the best bet is to contact the HP Support that you will need a replacement printer. If you are based in the United States on the link verifying contact support at the top of this page...

  http://support.HP.com/us-en/document/c04839288

  Can you please let us know how you get on?

  Thanks, Ciara

  

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• OfficeJet Pro 6830 e: Message 'there is a problem with the printhead"

  How can I fix there is a problem with the print head.

  Hello

  If I could get help on the questions of my print head on my e-ALL-in-one-HP OfficeJet Pro 6830 series. I found information on the HP site that there are problems with this series and there may be given replacement printers. idk

• OfficeJet Pro 6835: Error: there is a problem with the printhead

  I see that the only recourse for all those who, so far, should be under warranty.

  We rarely use the printer, if the error occurred when he was one month, per week and five days out of warranty.

  Someone has managed to speak to give them some satisfaction?

  Obviously, it is a known issue with this printer, and we would he probably discovered (only used a set of cartridges so far - as I said, it is not so much) if we had given him more difficult to use.

  Thanks in advance.

  Don.
  Pavilion Media Center a1610n
  128 MB nVidia onboard graphics card
  Windows XP SP3
  1 GB of memory (about to extend to 4 GB)
  Hitachi 250 GB HD sister

  Hi @WestofYouLB,

  Welcome to the Forums of HP Support!

  I see that your printer HP Officejet 6830 reports a "print head problem. I would be pleased to direct to the correct Department to help you. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how this must be frustrating for you, because you don't use the printer very often.

  Due to the nature of the error message on printer HP Officejet 6830, I highly recommend contacting HP to see what your options are.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the results. I can't wait to hear strings attached good luck!

• OfficeJet Pro 8600 +. Error "there is a problem with the printer or the ink system... »

  OfficeJet Pro 8600 +.  Once we replaced the ink cartridges, our printer gives an error "there is a problem with the printer or the ink system.  Turn the printer off, then on.  If the problem persists, contact HP.  We've gone through the start/stop several times.  We also pulled back and ink cartridges in, in addition to taking the print head at.  I ran a diagnostic test download and it comes back with "unknown error (06).  Help, please!

  Thanks for your reply.  We exchanged all Costco ink cartridges and the printer seems to work very well at this point.  Yes, we did all of the print head and cartridge cleanings.  Nothing seemed to help.

• I have a mac book pro 2009 model, now when I try to load it, there is no green light on the adapter and the laptop does not charge. Not sure if there is a problem with the card or the battery or the laptop. Kindly help

  I have a Mac book pro 2009 model, when I try to load it it not there no green light on the adapter and he is in charge. Not sure if there is a problem with the adapter or the battery or the laptop. Kindly help... Thank you

  Have you tried:

  Portable Apple computers: Troubleshooting MagSafe adapters - Apple Support

  This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

• HP Officejet 6600 Guard giving the message there is a problem with the printer or the ink

  HP Officejet 6600 Guard giving the message there is a problem with the printer or ink. We have already tried to turn off then, have you tried unpluging and nothing works

  OK so I solved my problem normally my printer tells me what was low on ink im although there no and homesick, that I had to replace an ink catrige and his works now

• HP Officejet 5740: there is a problem with the printer

  Every day the printer (not standby) turns on and shows "there is a problem with the printer. Turn the printer off, then on. "why what is happening every day?

  This problem got solved, later. Although tech hp sent me the ink HPInstant and that they "reset" of my printer, the error message returned in a few days and continues every day. Another call to Tech Support/InstantInk advised me to return the printer for an Exchange (it's 60 miles a way back). We decided to install Instant ink cartridges, as a last resort to resolve the error messages, and it worked. No error message. I put the original ink cartridges in the printer I can use those to the top. Still no error message and this printer now works well. PERSONAL OPINION: When we enrolled in instantink, hp tried to contact our printer via wireless (whatever) and when it failed an error occurred every DAY, after the installation of the instant ink cartridges a connection has been established at hpinstantink have finished the registration process.

• HP officejet 4620 there is a problem with the system printer or ink 1000008 0x6

  PTR does not print page alighn.  keep saying "there is a problem with the printer or ink system 0 x 6 1000008' I turned market several times."  I unplugged.  I remove and reinsert the ink cartridges. I removed and reinserted the paper AND

  I always get the same message!

  This article should help to resolve the error you get:
  http://support.HP.com/us-en/document/c03081973

  Try the steps and tell us if it helps.

  Good luck!

• I can't play DVDs in Windows Media Player 12 on Windows 7 Pro and get this error msg: Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection.

  Hello, thanks for reading and helping me.

  I try to play a legitimate, belonging to DVD, but Windows Media Player 12 will not play on my computer Windows 7 Professional.  The DVD worked a few days ago, but all of a sudden, I get the following error message:

  "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

  I did a lot of research of these forums and on the ' net.  Here are the suggested steps I tried without success:

  • I tried VLC player.  This works.  However, rather than use this workaround, I wish to find a solution to my problem WMP/WMC.
  • I tried several DVD for years over the last decade.  These DVD works on my laptop, also running Windows 7 Professional and the shark 007 codec.
  • I uninstalled my Shark 007 codec
  • I tried other codecs (K-Lite)
  • I assured that the latest drivers are installed on my video card, XFX ATI Radeon 5850
  • I tried to uninstall Nero 9
  • I tried to use the Windows 7 troubleshooting options:
  • > Reading and burning CD, DVD and Blu - ray (no problem)
  • > Windows Media Player DVD (no problem)
  • > Windows Media Player Settings (detects a problem, wants to restore factory settings, every time, no matter what happens)
  • A system restore to a time when the DVD was working did not resolve the issue
  • The different links in Microsoft, I found in this forum about this problem do not seem to be useful.  There is a link that points to the set-top boxes, but this page just says: "Windows 7 comes with a decoder.
  • I assured the latest driver is available by going to "Device Manager", right click on the drive, then click on "update driver software".
  • I assured that the latest firmware is installed directly from the manufacturer's website.
  • I tried to reset my DRM by renaming the DRM under C:\ProgramData\Microsoft\Windows folder and by going to this Web site to upgrade:http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp?force=1
  • I've uninstalled and reinstalled Windows Media Player 12 and Windows Media Center via the function "functionality in Windows.

  I would be very grateful if a Microsoft technology could chime.  Thanks for your help!

  MY COMPUTER:
  DVD drive: TSSTcorp CDDVDW SH-S203N ATA Device (Samsung)
  Driver: Microsoft 6.1.7600.16384, dated 06/21/2006
  Graphics card: XFX ATI Radeon 5850 Black
  Motherboard: Gigabyte GA-X58A-UD3R
  Processor: Intel i7-920

  -Intel i7-920, Corsair 6 GB of RAM, ATI Radeon HD 5850, Gigabyte GA-X58A-UD3R, Corsair 800 d case

  Hello

  Try this free program:

  http://www.DVDFab.com/passkey-Lite.htm

  Carlos

• Hello there is a problem with the iphone 6 and you do not want to connect to the Apple Store

  Hello there is a problem with the iphone 6 in more you won't connect to the Apple Store.

  

  Buenas tardes,

  Try a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. Ignore the "Slide to power off" text if it rises. You won't lose anything.

  Then sign out of the iTunes Store and reconnect.

• I tried to install the latest version of itunes with windows 10 but he said "there is a problem with the installation package. A program to complete the installation could not be executed. Please contact the support staff. No matter what guys?

  I tried to install the latest version of itunes with windows 10 but he said "there is a problem with the installation package. A program to complete the installation could not be executed. Please contact the support staff. No matter what guys?

  (1) temporarily disable your security/antivirus software

  (2) download iTunes from the official source: http://www.apple.com/itunes/download/

  (3) try to reinstall

  (4) turn on your anti-virus