HP Officejet Pro 7555: HP Solution Center

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• OfficeJet Pro L7780: HP Solution Center

  I see I'm not the only one having this problem since the day of security Windows on Janualy 4, 2016. I executed issued alerts here to support.
  Basically what happens is that I can open the Solution Center, but when I try to open either Photo or Document scan I get a gray pop saying "The HP Imaging Device was not Found" it tells you so what do I do, but all of these steps have failed.

  I noticed something is in the Device Manager, devices for imaging and printers, Officejet Pro L7700 under events, I also have this message.
  Devies Imaging ' device USB\VID_03F0 & PID_2312 & MI_00\6 & 36fd2d51 & one & 0000 also requires installation. »
  Printers 'device USBPRINT\HPOfficejet_Pro_L7700\7 & 30237294 & 1 & USB001 requires installation."

  I'm a complete novice, but for me the finger seems to be pointing to my USB drivers or control. Anyone have any ideas?

  Perhaps I should mention the printer works fine

  Thank you.

  Hi @Knocklong44,

  Welcome to the HP Forums!

  I noticed that you are unable to access certain features of your HP, with your HP Officejet pro L7780 printer solution Center. I'm happy to help with this problem!

  Please, try the following steps:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows. (Expect that the software will ask you to connect the printer USB cable.)

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope these steps help!

• HP Officejet Pro 6830: HP Solution Center

  It was time to replace my HP Officejet 6310 printer. I wanted to stay with the brand HP because I need to use the HP Solution Center software provided with the printer to manage all of my scan, print and fax. So, I bought the HP Officejet Pro 6830. This model does not include the HP Solution Center! It was rather the HP printer Assistant who does not have the features I need. I called HP to see which models have the HP Solution Center, but she says she does not have a list. And I can not find this software listed in the product description so that shopping for HP printers. Help, please! I need to buy a print-scan-fax HP device that has the HP Solution Center software. Here is a link to a previous HP Support Forum stating that the HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and can not detect the device of this model: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP6830-not-recognized-in-HP-Solution-C...

  I called HP technical support. The HP Solution Center 'is no longer supported"all new models.

  So here's what I can do is no longer with the HP printers:

  1. can't see up close the image I'm scanning. So, I can't crop accurately and make fine adjustments.

  2. granular scanning quality PDF. I scanned "line" or text in black and white mode and this is a resolution low resolution, despite the use of 300 dpi and brightness adjustment.

  3. limited to 300 dpi PDF.

  4. no characteristic clipping for scanning matrix photos in newspapers.

  5 JPG limited to 1200 dpi (opportunity to Solution Center with 9600).

  It seems that HP scanners provide only basic functionality. I'm go to Epson printers that use the Document Capture Pro Software and advanced features that HP has taken away from us.

• How are added to the HP Officejet Pro 8600 printing solution Center

  The center of printing solutions shows my Photosmart C5580.  No idea how to add an OfficeJet Pro 8600?

  Shlomi Hi and thanks for a quick response.

  I had hoped to add 8600 Solution Center as an HP upgrade / download link in the menu Wizard printer you mention using the icon, re - set the default printer for the "8600 Fax.

  He also changed the list of this menu screen to be only four: HP printer Asst (but does nothing when a click), Set Prefs, see what printing and the printer to customize.

  Previous menu, as you no doubt refers, had several printer features that included all submenu links functions, I used (including to scan a doc, preferences, etc.).  Frustrating...

  After uninstalling and reinstalling, tweaking, etc, I always have this quick menu by clicking on the icon of tune.  I have tried different methods of scanning as the right click on the printer in Control Panel devices, but the scanning from which lead to a horrible list of basic functions, a confusing list of formats, etc.

  Finally, I did a scan in the screen menu of the printer who made a point "scan" in the Start Menu, I right click it to pin that on the Start Menu, then created a new shortcut on the desktop with the path to him... and now the icon / printer works to get the menu scanning.  Phew!

  About the loss of the Solution Center is regrettable.  Very handy tool to do the various tasks and the refinements of a scanned document that do not exist in the limited functions / buttons on the 8600 scan menu results.

  At the same time and while I'm... To the laserjet subject large workhorse of HP LJet 1320, several other positions and all forums have problems loss of functionality after passage from XP to Win7.  I finally got all but one device works (PCL6/5th, printing on both sides, etc.), but the pilot is only 600 dpi quality close to the project, instead of the prior 1200 dpi (especially good for forms, thin fonts, etc..).  Which is just a discharge on the technology and support for the products that brought me as a customer to use HP in the first place.

  Thanks again for your reply and your suggestions.  Ready to try anything to solve the so-called reliable downloads / upgrades.

  Best regards...

• OfficeJet Pro 8500 photo Solution Center scanning problem

  Hi, first post.

  My Officejet Pro 8500 a909a works very well, except for a strange question. Using HP Solution Center software, I can scan documents and fax very well. But, when I try to scan a photo, it ignores the analysis and the image displayed in the Panel that opens. But it is 'frozen' and I can't do anything like save, edit, print, etc. However, I discovered that if I click on the only function that works, the help button at the bottom right, the popup help screen. I select one of the choices on the left side and voila, the Solution of the center of the screen comes alive and is fully functional. In this case no matter what settings I use (resolution, etc.).

  I tried Support cat HP a couple of times, but not yet a solution. I am currently waiting for another agent in the Chat.

  Everyone has faced something like this, or someone would try to solve the puzzle?

  Thank you

  Ray K.

  Well, I tried a search and found a solution here: http://h30434.www3.hp.com/psg/board/message?board.id=Software&message.id=1876&query.id=225242#M1876

  Not perfect, because I need larger font size, but it does not work.

  Thank you

  Ray K.

  Message edited by RayK on 25/05/2009 22:58

• OfficeJet Pro L7590: HP Solution Center

  My Solution Center App has stopped working.  I have spent at the software downloads and reloaded all software but when I click on the app it blinks and does nothing.  I went to the analysis of test and the scanner works fine like the printer, it's just the application of the Solution Center, which is not work and allow me to choose a scan job.  Someone at - it an idea?

  Hello

  Please check your history of updates of Windows 10 and remove/uninstall kb3132372

  Note: Microsoft is working with Adobe now:

  https://support.Microsoft.com/en-us/KB/3132372
      
  To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

  Kind regards.

• HP Officejet Pro 8000: HP Solution Center

  After the update of Windows of the 29/12/2015 (Microsoft Windows KB3132372) was installed, I encountered problems with the HP Solution Center (I tried to open it and it would immediately crash when he tried to open).  I uninstalled later (just the center of Solution, NO drivers or anything else, so my printer HP can still work).  I then uninstalled the update of windows above.  Now, HOW can I reinstall the HP Solution Center (given that the uninstallation of the update of windows should allow open)?

  Hello

  Download and follow the installation complete client software feature of your printer and select Add additional software, follow the software selection and check the HP Solution Center application to reinstall.

  You can download the software FRO the link below if you don't knonger have the installer saved on your PC:

  http://ftp.HP.com/pub/softlib/software12/COL31310/bi-109426-3/OJ_SF_P8000_A809_Full_Win_WW_140_408-4.exe

  In addition, I suggest KB3132372 hidding for now, otherwise it will be reinstalled shortly:

  https://support.Microsoft.com/en-us/KB/3073930

• HP Officejet Pro K8600: Hp Soloutionn Center

  Until I updated to Windows 10 I was always able to see my Scanjet G4050 and Officejet Pro K8600 on the Center soloution allowing me to display the printer Toolbox. However, Windows 10 post I recently lost all access to the printer. I tried to reinstall all the software for the printer, but the dvd does not work on windows 10. The printer and scanner both work fine, but I would really like to find a way to get the Solution Center to recognize my printer.

  I have a printer HP laserjet Pro 200 which I could never find a way of listening through the Solution Center.

  Is there anyway I can get the solutions Center to see all my HP devices?

  Thank you there

  Hello

  The drive is not designed for Windows 10 as it ws made be communicated before the operating system.

  Download and follow the below tool, it will retrieve the latest version of the Windows 10 software for your devicesm then you should be able to use the HP Solution Center:

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  Kind regards

  Shlomi

• HP Office Jet Pro 8630: JO 8630 Pro and HP Solution Center work together

  I had a HP Photo Smart C7280 that crashed. I replaced it with this 8630 Pro JO from HP and HP Solution Center software does not take account of the new printer after that the online setup process was completed. I used the software regularly and I would use it in the new printer as well.

  Hello

  HP Solusion Center software has been replaced by the most recent model HP Printer Wizard, it is not affiliated with the 8630 anyway.

  You can access the wizard in the HP printer by opening the software HP Officejet Pro 8630 from your desktop or in the start menu > programs > HP, open the folder that is listed as the printer model and then click the printer model icon.

  Kind regards
  Shlomi

• Software OffficeJet Pro 8500 HP Solution Center not supported on Windows 7

  Just upgraded from Vista to Windows 7 and when I tried to reload the CD with the HP Solution Center, he told me that he only works on XP or Vista.  It is an application very used on my PC.  Is there an upgraded version that I can download that will run on Windows 7.  The wireless printer works fine on Windows 7 but without the goodies from the Solution Center.

  There are a few different versions of the Officejet Pro 8500, but to make easier the task that I have linked below to the page where you can find your specific model and download the drivers and any software for it.

  http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OffficeJet%20PRO%208500&SearchType=s-002

  Please let me know how it works for you

• HP Office Jet Pro L7590: HP Solution Center does not recognize my printer

  When I try to open the HP Solution Center, I receive a warning tha no devices are detected and yet pints them of pinter and crystallized.

  Hello @BEARS5,

  Welcome to the Forums of HP Support!

  I would like to help you today to solve the problems of detection of product that you encounter on your Windows Vista-based computer when you try to use the Solutions Center HP all-in-one printer, HP Officejet Pro L7590. There are certainly some kind of product detection software or driver glitch that makes the error "detection". To solve this problem please can I you follow the steps below.

  If you use a USB cable connection, please unplug this cable now.

  Step 1: Uninstall the drivers:

  1. Click on the Start menu
  2. Select all programs (or programs)
  3. Select the HP folder
  4. Select your HP Officejet
  5. Select Uninstall

  Follow the instructions on the screen to complete the uninstallation of your product. After the uninstall completed successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to install the drivers for your computer
  2. Once the site opens click on the download button at the top left
  3. If you are prompted, please allow the download to run it
  4. Once the download is complete, follow the instructions on the screen to reinstall your printer
  5. Please do not connect the USB cable until the installation program invites you to

  Once the installation is complete, please open the HP Solutions Center to check if your HP Officejet is now detected and works correctly.

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet Pro 7555 the analysis issue with a Win 8 64 bit OS

  I have a new Dell with Win 8 64 bit OS.  I downloaded the new full version of the software on the site of HP for HP Officejet Pro l 7555 printer support.  Software installed and when you scan a multi page doc, scan will stop dead usually on the second or third page.  Then, the process seems to weigh and I then use the Task Manager to close the application.  It will not start scan again until I unplug printer, reconnect and restart.  To try another scan the same error occurs.  I reinstalled the software twice.  I could use some help.  Thank you

  too_hot, we are looking for a show with a sweep to the right? Interestingly, it hangs at half way through. What this when you make a copy of several page of the machine directly?

  First round of this diagnosis:

  http://support.HP.com/us-en/document/c03286146

  Then we go to reinstall the software using a specific methodology.

  First of all, if you use a USB cable, be sure to remove it. Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

• HP Officejet 4500 g510: HP Solution Center

  How can I install the HP SOLUTIONS CENTER's Windows 10?

  I ' not more possible ts of installation CD because there is no more the "don't install" icon but only the icon 'out '.

  Tahnk you

  [Personal information]

  Hello

  What is your HP Officejet 4500 g510? Must be g510 HP Officejet 4500* where * can be from a to z. If please download and install the following software and the driver is your printer HP Officejet 4500 g510a-f:

  http://ftp.HP.com/pub/softlib/software12/COL32500/MP-109548-2/OJ_AIO_4500_G510a-f_NonNet_Full_Win_WW_140_408-4.exe

  IF your printer is a HP Officejet 4500 g510g-m:

  http://ftp.HP.com/pub/softlib/software13/COL32438/MP-109547-3/OJ_AIO_4500_G510g-m_Full_Win_WW_140_408-5.exe

  IF your printer is HP Officejet 4500 g510n-z:

  http://ftp.HP.com/pub/softlib/software13/COL32439/MP-109545-3/OJ_AIO_4500_G510n-z_Full_Win_WW_140_408-5.exe

  Kind regards.

• Office Jet Pro 8500: HP Solution Center fails to launch after W10 KB3132372 is installed.

  30/12/15 HP Solution Center does not launch after installing W10 KB3132372.

  Patch to correct vulnerabilities in Adobe Flash Player in Internet Explorer and Microsoft Edge: 29 December 2015

  I removed this update and the solution Center launches successfully.

  Microsoft has released a patch today https://support.microsoft.com/en-us/kb/3133431 , which corrects the error introduced by 3132372. The new update allows Adobe Flash files embedded in the browser. This should fix the problems with the HP Solution Center.

  Please do not uninstall the MS security updates and make you vulnerable.

• HP Officejet 7612: 13.0 solution Center

  I replaced my HP 7410 all-in-one scanner/printer today with a 7612E HP All-In-One(Large plate)

  The HP Solution program 13.0 will work for the 7612e.

  It worked great for the HP 7410 I replaced. The scanning program that comes with the HP 7612e is much slower.

  The HP Solution 13.0 program can be downloaded?

  Hello

  You can try to install the Solution Center. Once you try to open the Solution Center, check if you see an installation option or add a device, follow the instructions on the screen.

  1 point, it will be Eva connect the device. If the printer does not have detected, the installation will not through. You must install the software of Karnak which is mentioned in the

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=6879071#n542

  Kind regards
  Ronnie_N

  If the problem is resolved, please click on Bravo.