HP Officejet Pro 8000: HP Solution Center

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• OfficeJet Pro L7780: HP Solution Center

  I see I'm not the only one having this problem since the day of security Windows on Janualy 4, 2016. I executed issued alerts here to support.
  Basically what happens is that I can open the Solution Center, but when I try to open either Photo or Document scan I get a gray pop saying "The HP Imaging Device was not Found" it tells you so what do I do, but all of these steps have failed.

  I noticed something is in the Device Manager, devices for imaging and printers, Officejet Pro L7700 under events, I also have this message.
  Devies Imaging ' device USB\VID_03F0 & PID_2312 & MI_00\6 & 36fd2d51 & one & 0000 also requires installation. »
  Printers 'device USBPRINT\HPOfficejet_Pro_L7700\7 & 30237294 & 1 & USB001 requires installation."

  I'm a complete novice, but for me the finger seems to be pointing to my USB drivers or control. Anyone have any ideas?

  Perhaps I should mention the printer works fine

  Thank you.

  Hi @Knocklong44,

  Welcome to the HP Forums!

  I noticed that you are unable to access certain features of your HP, with your HP Officejet pro L7780 printer solution Center. I'm happy to help with this problem!

  Please, try the following steps:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows. (Expect that the software will ask you to connect the printer USB cable.)

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope these steps help!

• HP Officejet Pro 6830: HP Solution Center

  It was time to replace my HP Officejet 6310 printer. I wanted to stay with the brand HP because I need to use the HP Solution Center software provided with the printer to manage all of my scan, print and fax. So, I bought the HP Officejet Pro 6830. This model does not include the HP Solution Center! It was rather the HP printer Assistant who does not have the features I need. I called HP to see which models have the HP Solution Center, but she says she does not have a list. And I can not find this software listed in the product description so that shopping for HP printers. Help, please! I need to buy a print-scan-fax HP device that has the HP Solution Center software. Here is a link to a previous HP Support Forum stating that the HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and can not detect the device of this model: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP6830-not-recognized-in-HP-Solution-C...

  I called HP technical support. The HP Solution Center 'is no longer supported"all new models.

  So here's what I can do is no longer with the HP printers:

  1. can't see up close the image I'm scanning. So, I can't crop accurately and make fine adjustments.

  2. granular scanning quality PDF. I scanned "line" or text in black and white mode and this is a resolution low resolution, despite the use of 300 dpi and brightness adjustment.

  3. limited to 300 dpi PDF.

  4. no characteristic clipping for scanning matrix photos in newspapers.

  5 JPG limited to 1200 dpi (opportunity to Solution Center with 9600).

  It seems that HP scanners provide only basic functionality. I'm go to Epson printers that use the Document Capture Pro Software and advanced features that HP has taken away from us.

• How are added to the HP Officejet Pro 8600 printing solution Center

  The center of printing solutions shows my Photosmart C5580.  No idea how to add an OfficeJet Pro 8600?

  Shlomi Hi and thanks for a quick response.

  I had hoped to add 8600 Solution Center as an HP upgrade / download link in the menu Wizard printer you mention using the icon, re - set the default printer for the "8600 Fax.

  He also changed the list of this menu screen to be only four: HP printer Asst (but does nothing when a click), Set Prefs, see what printing and the printer to customize.

  Previous menu, as you no doubt refers, had several printer features that included all submenu links functions, I used (including to scan a doc, preferences, etc.).  Frustrating...

  After uninstalling and reinstalling, tweaking, etc, I always have this quick menu by clicking on the icon of tune.  I have tried different methods of scanning as the right click on the printer in Control Panel devices, but the scanning from which lead to a horrible list of basic functions, a confusing list of formats, etc.

  Finally, I did a scan in the screen menu of the printer who made a point "scan" in the Start Menu, I right click it to pin that on the Start Menu, then created a new shortcut on the desktop with the path to him... and now the icon / printer works to get the menu scanning.  Phew!

  About the loss of the Solution Center is regrettable.  Very handy tool to do the various tasks and the refinements of a scanned document that do not exist in the limited functions / buttons on the 8600 scan menu results.

  At the same time and while I'm... To the laserjet subject large workhorse of HP LJet 1320, several other positions and all forums have problems loss of functionality after passage from XP to Win7.  I finally got all but one device works (PCL6/5th, printing on both sides, etc.), but the pilot is only 600 dpi quality close to the project, instead of the prior 1200 dpi (especially good for forms, thin fonts, etc..).  Which is just a discharge on the technology and support for the products that brought me as a customer to use HP in the first place.

  Thanks again for your reply and your suggestions.  Ready to try anything to solve the so-called reliable downloads / upgrades.

  Best regards...

• HP Officejet Pro 7555: HP Solution Center

  I'm trying to find a download for the HP for my HP Officejet Pro 7555 Solution Center, if I can do scanning.  Any help would be appreciated.    I downloaded a file from the HP customer service, but when it goes to install, it says that it is newer dated system files and stops the installation.  Thank you

  Hi @kcantrelle,

  I see that you are trying to download and install the Solution Center. You download a complete software for the printer, or have you found something online for the center of solutions specifically?

  I suggest using HP printer Installation Wizard to get the full feature software and driver that includes the center of solutions. If please download and run the Installation Wizard for Windows HP printer and let me know if this allows you to install.

  The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.

  I hope this helps.

• OfficeJet Pro 8500 photo Solution Center scanning problem

  Hi, first post.

  My Officejet Pro 8500 a909a works very well, except for a strange question. Using HP Solution Center software, I can scan documents and fax very well. But, when I try to scan a photo, it ignores the analysis and the image displayed in the Panel that opens. But it is 'frozen' and I can't do anything like save, edit, print, etc. However, I discovered that if I click on the only function that works, the help button at the bottom right, the popup help screen. I select one of the choices on the left side and voila, the Solution of the center of the screen comes alive and is fully functional. In this case no matter what settings I use (resolution, etc.).

  I tried Support cat HP a couple of times, but not yet a solution. I am currently waiting for another agent in the Chat.

  Everyone has faced something like this, or someone would try to solve the puzzle?

  Thank you

  Ray K.

  Well, I tried a search and found a solution here: http://h30434.www3.hp.com/psg/board/message?board.id=Software&message.id=1876&query.id=225242#M1876

  Not perfect, because I need larger font size, but it does not work.

  Thank you

  Ray K.

  Message edited by RayK on 25/05/2009 22:58

• OfficeJet Pro L7590: HP Solution Center

  My Solution Center App has stopped working.  I have spent at the software downloads and reloaded all software but when I click on the app it blinks and does nothing.  I went to the analysis of test and the scanner works fine like the printer, it's just the application of the Solution Center, which is not work and allow me to choose a scan job.  Someone at - it an idea?

  Hello

  Please check your history of updates of Windows 10 and remove/uninstall kb3132372

  Note: Microsoft is working with Adobe now:

  https://support.Microsoft.com/en-us/KB/3132372
      
  To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

  Kind regards.

• Center solutions not finding HP Officejet Pro 8000

  XP Pro; 32 bit

  Solution Center recognizes scanner HP 4020, but does not recognize Officejet Pro 8000

  When I use the HP installation disk, he said a later version is already installed, simply connect the and the printer will be recognized.

  The printer is recognized for printing, but does not appear in the solution Center.  When a newly downloaded solution Center installation is attempted, it says its already installed.

  How can I get the HP Solution Center to recognize the HP printer?

  Richard

  Appreciate the help...

  Finally, this worked was going to add/remove programs, remove the HP Solution Center, unplug the printer, then by restarting; Reloading Solution Center, then connect the printer.

  See you soon

  Richard

• OfficeJet Pro 8000 wireless: OfficeJet Pro 8000 wireless does not respond after a certain time

  I use my wireless OfficeJet Pro 8000 for quite awhile now, but I have a problem that I can't solve:

  Initially, it works allright. But after a few hours, it seems to go to sleep. And it does not print jobs more. I have to put the printer 'off' and 'on '.  After that, it will print the work queue.

  I searched a timer as issues in the web interface of the printer, but can't find anything that points to a solution.

  The printer is connected wireless to my router, using a 'fixed' IP address

  Can someone help me, please?

  Thankx

  These settings are to set up your wireless printer to stay connected to your router, wireless devices stay better connected and makes your router secure and hack proof.

  While the DHCP is convenient, devices like printers must always be assigned an IP (fixed) manually to avoid conflicts on your wireless network.

  1. Set a static in the printer IP address (click here) outside the range of the DHCP of the router (check your manual). It is for Linksys routers, but can be used for all routers. Check your DHCP range and change this first if necessary. More Help Wireless Printing is here (Windows solution 4, static IP).
  2. Or check in the printer "Auto off" is disabled the System Mode Time Out is set to zero (0) Use the built-in webserver (EWS) by visiting the printer address IP address in the address bar of your browser, click on settings tab/Auto Off. Or use the printer, printer Home Page (EWS) Wizard. Also check the properties of your printers.
  3. If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.
  4. If necessary and you have assigned a static IP address, try using auxiliary for the preferred DNS Server 8.8.8.8 and 8.8.4.4 as DNS server.
  5. Wireless printers work only on the 2.4 Ghz band.
  6. Make sure the printer is on the latest firmware by checking with the HP support site.
  7. Check all devices wireless in your home for interference. Check microwave, babyphones, phones, wireless and wireless alarm systems are a big culprit. Any of these will knock at your printer wireless intermittently.
  8. Make sure that your printer and router are at least 6 feet, independently of the other.

  In the router: (refer to the manual of your router for more information)

  1. Use a fixed wireless channel as the 1, 6 or 11, never 'auto', try channel 1 first then the rest.
  2. Set the router to 20 Mhz only or 145Mbps router function.
  3. Always use WPA2-AES encryption (personal), but you can try the "mixed" mode
  4. Disable the WPS and never use it and disable the UPnP for the security of routers. No one can hijack your system now and help with wireless connectivity (if you want to know why, research on the web).
  5. If you have a router dual band (2.4 Ghz and 5.0 Ghz bands), make sure the SSID is NOT identical, they must be different for all the bands, even for networks without comments.
  6. SSID broadcast should be enabled.
  7. Save all the settings. Food at the same time, wait 2 minutes.  Power on router wait 2 minutes.
  8. Marketing the printer and check that it reconnects to the router.

  Windows 7/8/8.1 is discovered the system on or off?

  1. Control Panel/Network and Internet/network and sharing Center / advanced sharing settings.
  2. Under home or work (current profile) / network discovery.
  3. Select "Turn on network discovery" and save the changes.

  Last resort effort - if your printer has an Ethernet connection, suggest you to get some adapters line and convert your Ethernet wiring for your printer.

• Ink levels HP Officejet Pro 8000 809

  Why can't determine the ink levels on my HP Officejet Pro 8000 with the tab printer HP Print and Scan Doctor?

  Hello HPPete,

  Welcome to the HP Forums.

  I see that you are having a problem with getting the HP print and scan from doctor to show ink levels. I will try to help you with this.

  To start, make sure that the version of the PSDR that you are using is the most recent. It should be version 4.3.

  Then the word "printer" will be grayed out in the top of the window until you have selected your printer and you press Next. To be able to use the drop-down list, you must be on the screen that shows "The difficulty of printing" / "Fix scan."

  Once on this screen, you should be able to use the drop-down list and choose "ink levels". This will display the information of ink on another screen for you.

  If you have found that up to now, and the ink level are not displayed, then there may be communication problems. Please let me know if this is the case.

  I have also two other ways for you to check out ink levels using the PSDR.

  This 'check ink levels' document will show you how to print a test page, which has information about ink and levels.

  You can also use the HP Solution Center.  If it is installed on your computer, you should be able to open it and click on your printer icon view ink levels.

  Please let me know if this was useful for you.

  Thanks for posting on the HP Forums.

• HP OfficeJet Pro 8000 Wireless: Can I get some help here? Yellow ink will not print - HP OfficeJet Pro 8000 Wireless

  No matter what I do, ink yellow does not print, or stops at halfway printing on the page. I use genuine HP cartridges. There is a lot of ink - in fact, I just installed a new cartridge in the case where a previous (almost complete) was defective. No change. The pipe is not pinched. I flashed the firmware more recent and installed all drivers and utilities updated. I have cleaned the print heads over and over again and even took and cleaned according to the instructions.

  I think it was a sign that the printer is worn EXCEPT - just a few months ago, magenta and black stopped printing. These are the opposite printheads. When I uninstalled every bit of HP software I could find, the printer back to normal!

  The only thing I did not - it is the HP Toolbox argues that it is impossible to establish two-way communication with the printer. The patches for this involve get under the desk to play with the power cord and USB cable (even if it is a wireless printer), and my arthritic knees that make a very delicate operation. Two-way communication IS enabled.

  I'm about to start crying. I fought with this market a week, when the yellow all of a sudden went - once again, * most * of the time, but sometimes it prints to maybe an inch of the image before disappearing. Help!

  Hi @Echo2,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet Pro 8000 printer with a Windows 7 computer and all of a sudden is not printing yellow ink. I would like to help with that.

  Here is a document of support for the print quality problems - Troubleshooting print quality problems.

  Please let me know if that solves the problem, or if you need assistance.

• HP Officejet Pro 8000: HP Officejet Pro 8000 installation CD

  Hello Forum,

  I recently had to fix my printer. Since I reconnected it it I lost my ability to print network for my laptop. The printer is connected to my turn, and it prints fine from there. I tried loading installation / setup CD to join the process of network connectivity, but (I guess since many updates of Windows 7 because I bought the printer & my system) all I get is the error message. "The operating system on this computer is not supported - current operating system: 601.64.

  Does anyone know how to reconnect my network printing capability without using the CD "Setup / Install? Y at - it an update of the CD (software download) that I can use to run the option of network connectivity?

  Thank you!

  Hi @djpprint,

  Welcome to the Forums of HP Support! I see that you are interested the connection to your network without wire of your HP Officejet 8000.

  Please start here: Setup the printer to a wired or wireless network for the HP Officejet Pro 8000 Printer Series

  I will also leave the link software and driver for the 8000 Jo:

  Driver and HP Officejet Full Feature software

  I hope this helps!

  Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• OfficeJet Pro 8000: Reset/change password wireless Officejet Pro 800 on Mac OS El Capitan

  I need to change the password on my officejet wireless, but cannot figure out how. It seem not to be drivers download more and when I try to put in place via the Apple driver no wireless printer is listed. I have reset to factory settings, but which do not seem to help either.

  How can I reset and set up the connection to printer muy wireless in Mac OS X El Capitan?

  Thanx

  Rich

  Hi @rmaltz,

  Welcome to the Forums of HP Support!

  I understand that you need to reconfigure the wireless on your HP Officejet 8000 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  In order for me to help you better, I will need more information.

  What is the name and the product number of your printer? How can I find my model number or product number?

  As you can see, we have several Officejet 8000 in the series.

  Series of printer HP Officejet Pro 8000 Enterprise - A811

• HP Officejet Pro K8600: Hp Soloutionn Center

  Until I updated to Windows 10 I was always able to see my Scanjet G4050 and Officejet Pro K8600 on the Center soloution allowing me to display the printer Toolbox. However, Windows 10 post I recently lost all access to the printer. I tried to reinstall all the software for the printer, but the dvd does not work on windows 10. The printer and scanner both work fine, but I would really like to find a way to get the Solution Center to recognize my printer.

  I have a printer HP laserjet Pro 200 which I could never find a way of listening through the Solution Center.

  Is there anyway I can get the solutions Center to see all my HP devices?

  Thank you there

  Hello

  The drive is not designed for Windows 10 as it ws made be communicated before the operating system.

  Download and follow the below tool, it will retrieve the latest version of the Windows 10 software for your devicesm then you should be able to use the HP Solution Center:

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  Kind regards

  Shlomi

• OfficeJet Pro 8000 prints multiple pages of the same document

  Info:

  HP Officejet Pro 8000 A809a

  Windows 7 Pro 64-bit

  Last driver and firmware from HP

  When a job is sent to the printer (web, Word, Acrobat, etc.) the printer keeps printing multiple pages of the document.  Sometimes it will print the first page and a second partial page, then it reprinted again and stop at the same place on the partial page.  She does over and over again.  I ran the HP Diagnostic Utility and it was impossible to print a test page, even after turning the power on power off, then on.   Any suggestions, or is * another * bad printer?  The first was sent and replaced, so I think that this model is just a lemon.

  Thanks for the suggestion, but it didn't work.  I tried to reinstall the driver altogether package three times with no result.  I ran the utility programs that supposedly allows you to solve problems, but public services could not even to generate a test page.

  It seems that I finally found a solution, however.  I installed an older driver for MS Vista 64-bit, and that seemed to do the trick.