HP officejet pro 8100 fails wake up when standby mode

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• HP Officejet Pro 8100: HP Officejet 8100 N811a - network connection is not possible

  Hello community,

  I have a pretty standard network with 3 points of access, WPA - PSK authentication, TKIP/AES encryption, running on channels 1-11. I made the MAC filtering is off and DHCP is on.

  The printer connects to the network, or via the software of HP Doc or the EWS settings.

  It's however possible to connect the city nearby networks so I must be overlooking something.

  After that under the HP Doc and he's trying to set up the printer I just get an exemption from the unknown error.

  The printer prints fine when connected by cable.

  The Network Configuration after the eroor HP Doc said

  Wireless on : Pass
  Wireless Working : Pass
  
  Connected : Not Run
  
  Network Name Found : Pass
  
  Printer Settings Consistent : Not Run
  No Filtering : Not Run
  Channel : Not Run
  Security : FAIL
  
  And in the Configuration it lists the SSID but IP Adress states : not applicable
  

  Ideas?

  Hi @NK10,

  Welcome to the Forums of HP Support!

  I see that you are unable to connect wirelessly with your HP Officejet Pro 8100 printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I see that you mentioned that you have "3 APs, authentication WPA - PSK, AES/TKIP encryption, running on channels 1-11 I made sure MAC filtering is off and DHCP is on. »

  First, I'll assume means AP access point.

  • WPA2-PSK (TKIP) WPA2-PSK (AES) and WPA2-PSK (TKIP/AES) are all different encryption options. Which one do you use?
  • Do not use more than one type of encryption at the same time, what access points help.
  • The router is connected to one channel at a time, not 1 to 11. What channel are you on?
  • DHCP should only be enabled on the router and disabled on each access point.

  Looks like the access points are configured incorrectly. They should have the same type of encryption and be on the same channel as the router. If the printer works well on the wired connection the wireless network configuration is causing a conflict.

  Tips for a successful wireless connection:

  • Using a unique network name (SSID).
  • Make sure you have 802.11 g active.
  • The printer cannot connect to the 5.0 GHz network. If you have a double router broadband, the 2.4 GHz and 5.0 GHz network names are not the same. Rename the 5.0 GHz network.
  • Don't hide your SSID (network name).
  • Change the router channel fixed wireless as the 1, 6 or 11, who less than traffic.
  • You have a switch?
  • Do not use a network of comments (SSID).
  • Disable UPnP on the router.
  • Set the router to 20 Mhz only, or 145Mbps depending on the router.
  • Update the firmware on the router.

  For troubleshooting purposes, follow these steps:

  1. Disable all access points.
  2. Connect the printer to the router wirelessly.
  3. Test print.

  If the printer works fine wireless connected access points, you must reconfigure the access points correctly. HP does not support the networks with access point, additional router or switch, etc. The complexity of the configuration.

  For more information, see print wireless Center.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Officejet Pro 8100 ink problems

  I recently had a cartridge Cyan 951 fail.  The warranty date is 2014 12 (IE this month), where I can get this replaced?  Any ideas anyone? Thank you

  I must also add that the other colors and ink have recently declined almost complete at 1 bar?  This means a printer rather than the ink problem?  All cartridges have much ink, confused?

  Hi there @machp00 !

  Thank you for contacting the HP Forums!

  I should be able to provide some information that will help solve your problem!

  If your cartridge HP Cyan 951 has failed and you need to replace it, then I would recommend to call our technical support to HP about a replacement. Our tech range covers the warranty and replacements on printers and cartridges.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  You also mentioned that your other color cartridges have run very quickly and your conserned printer can be the cause of this. I recommend you to check the levels of ink on the front of the printer if you have been checking them on the computer.  The front panel of the printer gives you a more accurate display of the ink levels.  You can also run a "printer status report" which will display a page with ink levels, giving you the exact ink level.

  Follow the link to check for printer HP Officejet Pro 8100 Series ink levels.  This document covers all they have the means to check the ink levels so you get an accurate reading.

  You can also print in draft mode and configure the printer to use the black cartridge only.  This will save ink when printing documents.  In some cases, when you print pictures they tend to use more ink documents then regular and can deplete faster colors.  I can provide documentation on how to change print settings, but I will need you to provide me with the version of the operating system, your computer is running (e.g. Windows 7, 8, 8.1, or Mac 10.7, 10.8, 10.9, etc.).  This way I can give you the proper document for your specific operating system.

  Thanks again for the display on the HP Forums! If please, after back and let me know how it goes.

• HP officejet pro 8100 not review or color printing.

  My 8100 Officejet Pro won't recognize color when you try to print from my pictures in Windows 8.1. I've done all the checks... ok of ink, grayscale printing is turned off, blackonly is disabled, deleted the program and resarted from scratch with disc supplied. The computer brand new from Chillblast and is very fast and up-to-date. All inks are new and full.

  It will print documents, pdf, etc, but I can't 'see' colors in my pictures, all the previews and print out black and white.

  The only thing is that I don't know what, if any, changes may be required in the part "Color management" Settings Advanced... any advice... Thank you.

  I just checked the download site pilot official HP and wireddrivers.com site and noticed that the number of driver for my printer Officejet Pro 8100 has changed!

  It was OJ8100_1321.exe... It is now OJ8100_1321 - 1.exe.

  I downloaded this driver and all is well in my world printer!

  I don't know if that was my question on this forum or my contacts a Microsoft technician, (which was useless and kept asking me to do things that I refused to do what I explained that I had already tried), but in any case, someone realized there is a software problem in the pilot and fixed.

  I will now post this as resolved to help someone else who search... Regards Kevin.

• OfficeJet Pro 8100: Utilities application does not start, Officejet Pro 8100

  The printer is working fine, except for the occasional streaks. The problem is when I try to access the cleaning utilities, etc.. When I try to open the app, I see a flash hourglass for a second or two, and it goes no further. I don't see any new task in the windows Task Manager. I completely uninstalled the printer and reinstalled, no luck. Any thoughts?

  Hi @dtbradio,

  Thank you for joining the HP Forums!

  I understand that the demand for public services will not start HP Officejet pro 8100 on Microsoft Windows 7. I'm happy to help you!

  Please first try our HP print and Scan Doctorand let me know the results!

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope to hear from you soon and thank you for posting!

• Can I print in black and white with an empty cartridge on a printer HP Officejet Pro 8100?

  Only the cyan cartridge is empty, all the other 3 cartridges are fine. I ordered the cartridge cyan online but I need to print important documents today. The power button blinks when I try to print.

  I do not understand, black and white must not use a color cartridge to print.

  Is there something so I can print before receiving the cyan cartridge?

  The printer Officejet Pro 8100 has the same print mechanism like its counterpart of all-in-One Officejet Pro 8600.  This printer has a print head mechanism that contains 4 individual cartridges: CMYK (cyan, magenta, yellow, black).

  It will replace the cartridge if the unit provides a message from one of the colors being empty, until the unit will resume printing.  This is a retention mechanism to avoid the product from damage.  I hope this helps.

• More than a printer HP OfficeJet Pro 8100

  Hello

  I need to buy two printers wireless to use with an iPad.

  But the thing is: if I install TWO identical HP OfficeJet Pro 8100 under the same wifi network, how can I know that I want to print? In other words, my concern is that when I want to print a document using the iPad it will show two printers, but both with the name "HP OfficeJet Pro 8100". Having in mind that each printer is located away from each other in my house, I need to print under the right printer.

  Is it possible to change the name that appears on AirPrint so I can distinguish the two printers? Something like "Printer-Studio" and "printer-bedroom"? Or something that works somehow...

  Thank you.

  Pedrosacelso,

  It is possible to change the name of the printer, many customers buy more than one printer to a desktop environment and need to change the printer name to identify the printer.

  If you have problems with the above steps back on the support forums.

• HP Officejet Pro 8100: HP Officejet Pro 8100 - do not recognize tray 2 in the system set up (10 surface 4 pro runningwin 64 bit)

  I have a HP Officejet Pro 8100.  It is connected by the network of my 4 Surface Pro running Windows 10.  When I add the printer in the printer and window Deivce, he finds the thin printer.  In the printer properties, it shows Tray 1 and the duplex option.  However, it doesn't show a tray 2.

  I searched the forum.  I do the following:

  1. turn off the printer

  2. Remove Tray 2

  3. fed up printer

  4 tested - test page printed

  5. power off

  6 added tray 2

  7. power

  in settting printer - no tray 2 listed in the properties of the printer not-online setting tab

  suggestions?

  Hi Davidro,

  Thank you for your answer!

  For the moment, please try our HP print and Scan Doctorand let me know what happens!

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this will help you!

• OfficeJet Pro 8100 - no Auto power on via USB?

  I just bought an OfficeJet Pro 8100 to my wife. It is connected via USB to a computer running Linux (Xubuntu 12.04).

  So far, it works fine, but it doesn't automatically when a print job is sent to it (which made our previous HP printers). Is there a way to activate this feature?

  Thank you.

  Hello

  The auto power off feature is a new feature of the latest models, which completely deactivates the product (as its name) and it must be enabled to work.

  You can disable the auto power off feature, the device still will enter energy saving mode and return to normal mode on any work is done.

  You can find more information about possible setting below:

  http://support.HP.com/us-en/document/c03330508

  Shlomi

• HP Officejet pro 8100 cannot wifi access point?

  Yesterday, my HP Officejet pro 8100 arrived and I try to connect via wifi. I thought that it need access to infrastructure to print via wifi.

  When I turned on the printer I osserved that he create a stand-alone gateway with SSID: HP-Setup-7 a-Officejet Pro with IPv4 server address, etc...

  I was very happy and I printed a page with my smartphone samsung s4 directly connected printer access point (no wifi direct wifi except standard).

  Has been held today has changed, but I can't use printer with its own point of access, but only with an external wifi access point.

  Can someone help me, please? It could be a hardware problem?

  Thank you

  Luca

  P.S. to the webserver I checked 'connectivity point of access' (di accesso instradamento wireless in Italian Punto) is checked.

  Hello lucait

  You are right that the Hp Officejet PRo 8100 is a single function printer which does not directly optional wireless. You can always do what you want to do, but you will need a router to connect the printer to a network, and from there you can use the network routers or set up the feature ePrint for your portable devices.

  I hope this solves your post. Thanks again for the display on the HP Forums. It has been a pleasure. Have a great day!

• OfficeJet Pro 8100: Can not find the driver for the Officejet Pro 8100 online

  I've recently updated to Win10 (the free update, I do not know how many bits). I also then changed my wireless carrier. Now my laptop is not connecting to the new hub, and it seems that there is no driver more - so I don't know if these changes are the problem, or one of them.

  I tried to install a new driver and I first started the process, but the printer not print report pages, and then the laptop don't would not recognize the USB cable, even though it had been plugged in all the time. I tried to remove the cable and reinsert; also turning the printer market, but cela did not work.

  I also have Virgin and with them her reset the hub, but the hub still not connect to the printer.

  Now when I go to the page of drivers hp and it identifies my product, it then tells me there is no drivers for this printer now, and I should come back later in case they are developing.

  I can't believe that this is true. Can you please give me a link to a page where I can find and install the driver?

  May also explain why the cable USB is not recognized?

  Thank you.

  For your convinence: driver HP Officejet Pro 8100 that supports Windows 10

  Last updated driver, click on "Support" tab above and "drivers software &" or just google.

• HP officejet pro 8100

  I have a 4th Gen and the OfficeJet pro 8100 iPad.  When I go to print, it won't give me a way to change the orientation so I can print some large items in landscape mode.  I have applications to the printer but none presents a way to choose the direction and it does no menu on the printer either.  It's a great printer otherwise.  Thank you.

  I don't have the information on your part, but I found another function to work from the app that will give me the results I need.  Thank you.

• OfficeJet Pro 8100: Lost my printer drivers (after a Windows 10 update)!

  Hello

  After the recent Windows 10 updates (one installed on Christmas day), I lost my (custom installed) to the printer drivers. No big deal I thought, ONLY MIcrosoft MOST inconvienience - I'll reinstall just them. But when I open the properties of the printer Panel, I found that ALL ADVANCED TAB where I needed access to reinstall drivers is now GRAY and completely unaccessable! I not only lost my custom drivers, I also lost my second tray of the printer (installed optionally) capacity! YES, MERRY CHRISTMAS!

  Now I need help to reinstall (they gave me specific instructions for installation, so I won't bumble worse trying to install them differently (as a regular driver) without confirmation first.)
  This is a PERFECT EXAMPLE of why we should be allowed to choose for outselves when and what updates to install on OUR computer! I checked the Windows Update history and there is NOTHING there that would strike even he would have had to change printer drivers, nor I anthing that would affect them being changed (for example, allowing control HP from my PC to automatically updated drivers), but clearly something changted them.

  What I HAD... I use a printer Officejet Pro 8100 bought two years ago February next with the option second tray of the installed printer. I also use Officejet 8600 drivers in order to be able to print my graphic files properly (these drivers were recommended on this forum once I have posted having problems printing after the first installation. These drivers worked PERFECTLY in all of my PC (running Windows XP, 8.1, and 10), but now with the missing options, everytting is printing through the upper status bar (where I have a THICK paper). I don't have the ability to choose which try to print (Tray 1 or 2), and I need to change paper whenever I want to print on different paper (I always had a THICK paper on top (Tray 1) and plain paper in the lower part (tray 2) because it would not print thick paper from the tray at the bottom.

  To use the 8600 drivers, I was given specific instructions (on this forum) on install in the section "NEW DRIVER" of the ADVANCED TAB in the properties of the printer. Now that I don't have access to this tab, I need to know if there is a way to access new (my preferred method) OR another way to install (for example just install them as if I would install the printer (8600))?

  It's free enough explainatory tab FULL area is GRAYED OUT, but in case there are any doubts, I have attached is a screenshot showing what he looks like.

  I apprecate any help you could offer.

  Kind regards... Chugbug

  

  OK, now it's really WEID!

  I tried during the last 24 hours to get to the Panel in question, including the restart of Windows at least half a dozen times without success.  But now tonight after that I dug around the different tabs, once again, INCLUDING clicking on through security and permissions panels (but not to make changes) AND for posting my question here, all in the advanced Panel was suddenly accessible once more!

  I reinstalled my 8600 drivers again, then reset my printing (default) preferences (paper 2 / plain plateau), and everything is good again (kumbaya...)!

  Good thing, I took a screenshot of it (grey) or I can't believe myself!

  Happy holidays!  Chugbug

  Screenshot showing access with my 8600 drivers installed:

  

• HP Officejet Pro 8100 - AirPrint - wireless

  My HP Officejet Pro 8100 worked very well with AirPrint, but then I changed my wireless router and I forgot how the printer was set up originally.

  I use the 8100 with my apple iPhone 4s, it is not connected to any computer and I don't know that it was never connected to any computer when I installed it initially.

  Question is: how put it all again from scratch? There is no "set up" screen on the printer, so how do we?

  I 'know' the printer must 'connect' to my wireless router, but how to do without a connected computer?

  My router is a Homehub4 of BT, and it works very well with my iPhone and ipad.

  Thanks in advance for the advice - I looked for info, but everything seems to indicate that needed a computer connected physically but I am sure that this was not originally the case - just turn on and AirPlay has worked!

  Maybe I need to uninstall "somehow" airplay on my iPhone?

  Help!

  No! I said that originally - no PC.

  BUT, BE, under the impetus for me to try again and this time, keeping my finger on the blue WiFi button and the power button at the SAME TIME and now it during (what seemed like an age) the connection has been made! Finally, I can print!

• HP Officejet Pro 8100: change the ssid

  I recently tried the Hotspot to unite AT & T.  That has worked very well but not decided to take it and went back to my Airport base station and the old service provider.  When I tried to connect my printer to my network - a printer works fine but the HP Officejet Pro 8100 will not change back the Name (SSID) the name for the old SSID hotspot network.  Since I was a new AirBook Pro I have to connect the cable to a USB port and then run the utility for my printer and select network.  It does not connect.  Any suggestions?

  Thanks for your suggestion. I tried this many times and it would be not just to reset the ssid. So after writing my post, I tried pressing the wireless button and the on/off switch at the same time. I went to try out some other combinations and print the configuration page. He changed the ssid for the correct name. Of course then I had to do what you described. Go to the printer utility with the cable connecting the computer and the printer and click on network. It has finally connected and I unplugged the cable between the computer and the printer. No problems now. Thanks for responding so quickly and hope it helps someone else.