HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

Hello

You will probably need to reinstall the HP software after an upgrade of the operating system.

Please follow the steps for exactly the problem and check for the difference:

http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

Kind regards

Shlomi

Tags: HP Printers

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