HP officejet pro 8500 910 a guard cleaning print head

HP officejet pro 8500 910 a constantly clean the print head after replacing cartridges inkt (original)

This happens after each power off/on. I can't stop the process by opening the doors, etc. Could not understand what did the trick.

The new cartridges are already half empty.

I did all the configurations, calibration. All the test pages are superb and I still suffer from the issue.

In this forum, someone (Dutch) had exactly the same problem.

I hope that someone from HP is able give me some tips.

Hello there @qtoigoo ,

I understand that you are facing a problem with your Officejet 8500 continuously clean the print heads. Normally, this occurs if the print heads are going downhill. My best advice to you would be to try clean the contacts on the print heads manually and reset of the printer. Who can help.

Here is a guide with the relevant instructions: print head issues

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

 

I hope that my post was information!

 

Have a wonderful day

Tags: HP Printers

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