HP Officejet Pro 8500 A909a - cartridges rejectted

Made the terrible mistake using a substitutecartridges less expensive from a supplier online which worked well for a while.  Just a little time, however.

Just replaced with genuine HP cartridges, but they are all rejected by the printer.  Message tells me that they (listing all of them) appear to be missing or damaged.

I tried the HP Support and drew a blank.

I took them.  Out during a few minutes and replaced all the cartridges, but still the unhappy message flashes to me.

Now huh?  Would be grateful for any suggestions before as I throw the printer and HP NINE cartridges by the window!  Thank you.

Hi @Daisy99,

Welcome to the HP Forums!

I understand that you have found the error, the ink cartridge appears to be missing or damaged, with all your new ink cartridges. I'm happy to help you!

Please take a look at this guide. A "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

If the guide does not solve your problem, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

I hope this information helps and thank you for posting!

Tags: HP Printers

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