HP Officejet Pro 8500 A909a: Help on printer display message says: no connection to the computer

Similar Questions

• My HP officejet pro 8500 has more - will print from my laptop, but not by the desk top

  It prints my laptop downstairs, but not from the Office superior or smart phone. There is a Wi - Fi connection.  I tried the diagnostic tests and does not issue?

  When was the last time the devices were power cycled?

  I recommend an oil change of the full power of the system:

  Unplug the router when turned on

  * Wait 30 seconds

  * Connect Router and wait for it to reboot completely

  * Reboot the computer after the powers of the router to the top

  Unplug the printer when turned on

  Disconnect the other end of the power cord from the wall outlet

  * Wait 30 seconds

  * Plug the printer back to

  Try to print now that everything has been updated.  If the unit still does not print, then get the IP address of the printer.  This can be achieved in the Setup Menu > wireless Menu.  Check the IP address which seeks the printing software.

  * Click Start menu on PC

  * Select all programs

  * Select the HP folder

  * Select the folder for the HP Officejet Pro 8500 a A910 series

  * Select update the IP address

  Also check the information contained in the document located here.  Let me know how it goes.

• HP Officejet Pro 8500 has 910 a, Vista 32-bit, does not connect via the usb port on my PC!

  I used to have it all in one connected to my pc, until I lived some printing problems, so I decided to uninstall it!  When I tried to reinstall, the pc will not connect it.  I tried different ports and have replaced the cable, have also downloaded the latest software and drivers all to nothing does not.  I can connect wireless to my laptop, but unfortunately is not a solution for my office because it is not wireless, so it must be connected via USB.  At my wit's end, please help me!

  Hello

  Can you try to insert a flash drive into one of the USB ports on the printer, to make sure she reads it?

  The printer port may be what gives you the question. In addition, you can try the USB printer connected to another PC?

  Let me know the results.

• Duplex scanning possible HP Officejet Pro 8500 A909a Series?

  There are some online reports that the HP Officejet Pro 8500 (withount wlan functionality) supports the duplex scanning. However, I can't understand how this. Does anyone know if duplex analysis is supported for my HP Officejet Pro 8500 A909a?

  See you soon

  Karsten

  Sorry, the 8500 a909a DOES NOT print DUPLEX. MORE than 8600 and the PREMIUM 8600 don't.

• HP Officejet Pro 8500 A909a series e-mail address to print from an ipad

  Where can I find the e-mail address for my HP Officejet Pro 8500 A909a series so I can use my new HP app on my ipad to my ipad on my printer printing?

  Tina

  The printer Officejet 8500 A909 series does not work with ePrint. You can use the House ePrint and Biz app for Android and Semien devices or application ePrint for iOS devices. However, you cannot use ePrint itself. Sorry for the confusion. Here are links to the ePrint and FAQ Mobile applications compatibility list. Hope that helps.

  Supported printers the HP ePrint Mobile App or HP ePrint home & Biz:
  http://goo.GL/sVIG8

  HP ePrint Mobile Apps FAQ:
  http://goo.GL/33WFq

• OfficeJet Pro 8500 A909a not print correctly

  OfficeJet Pro 8500 A909a

  Windows 7

  I can't print now with my usual USB connection, directly from the computer USB for printer, even if another computer can print to it via a network connection.  After printing, I open printer in devices and printers, there is a ghost copy to the printer and the printer itself is ghost, indicating that it is in offline mode.  After you open the Quebec, the file is listed with a message "error-printing".  I can remove the copy to the printer and to set the printer online, but the process is repeated each time.

  I: restarted the computer and the printer, run the troubleshooter printer with no problems, noted, tried the USB cable to a different port, execute printing and doctor Scan and my computer 'sees' the firmware, printer and resettled drivers and restart the print spooler.  There is no hardware problems - it will print on the other computer and copies, etc very well.  I have not tried another cable because I have a step and assume if my computer can see the printer should work.  One final note: there was a bolt of lightning about 100 yards away for the weekend. first thing Monday back to work is when I noticed the problem.

  Please help, I did research for hours without success...

  Tried the printer with 2 different usb cables to another computer and it never worked.  I think that the usb port on the printer has been fried.  Bought a new printer works fine.

• Cannot install hp officejet pro 8500 A909a printer using a disc. Get error "error-windows 7. hta is not a valid win32 application".

  Receive this consignment of error when you try to use a CD-ROM to start re - install hp officejet pro 8500 A909a printer.

  Error-windows 7. hta is not a valid win32 application.
  Help, please
   
  Original title: 64-bit Windows 7 pofessional

  Hello

  1 are you getting this error when trying to install the drivers for the printer from the CD?

  2. what exactly is the problem that you are facing with the printer?

  This problem may occur if the files on the CD are corrupt. You can download the current "Full Feature" software and drivers from the HP Web site at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3752456&

  You can also contact the HP support forum to get help:

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3752456

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• HP Officejet Pro 8500 A909a Se: fax problems

  My Fax says it's inactive. How it back on? Cannot send a fax

  Hi @Redrose1947,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax from your HP Officejet Pro 8500 A909a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand you want to be able to send a fax. To clarify, "idle" means that the printer is ready.

  In order for me to help you best, I can get more information.

  What is the error message that you receive when you try to send a fax?

  Please use this guide to resolve problems with faxing:

  • HP Officejet Pro 8500 A909-Series all-in-One printers - can't send or receive faxes

  To activate the Image to send faxes, do the following:

  • The menu on the front panel of the printer, click on the configuration menu (key)
  • Select report print
  • Turn on the Image on fax send report

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

  Fujitsu Windows 7 laptop (all USB2)

  used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

  The printer installed fine and don't have USB connection

  All the software and scanning twain installed, so I was able to scan the copy etc.

  I could browse and choose my PC from the front panel of the printer

  However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

  Fujitsu - but more recent model with 3 USB ports

  I have install and then used the same FULL configured driver to be installed (V14)

  selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

  All the USB works, that I've used - BUT the printer is networked and no USB used

  tried to download the driver and install it-exactly the same question

  SO I configure using the devices and printers 'add printer' network and installed

  I can print OK

  BUT no analysis facilities

  and on the façade - cannot see the new PC to scan to

  The only real difference, is that this PC has USB3 and only mine has USB2

  DO not know why on a network installation USB even when searching for

  It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

  Thanks for any help / advice

  Hi etaf,.

  I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

  The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

  There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

  My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

  If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

  If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

• cannot not to download the software driver for USB connected HP Officejet pro 8500 A909a

  My HP Officejet pro 8500 A909a is NOT a wireless printer.  It is connected via a USB port.

  I tried both find and download the drivers for this printer and also using the wizard to download and installation of HP (hppiw.exe).  The download was interrupted just by using the method and when you use the wizard it correctly identified the printer, but then I get the message

  "the download was cancelled.  You can click the "start over" button to try again. »

  the retry button just returns the same message after a short.

  I'm using a windows 7 PC.

  Thanks for any help

  Hi @Lesly01,

  Welcome to the HP Forums!

  I noticed that you are having problems downloading the software driver for your HP Officejet pro 8500 A909a. I'm happy to help you!

  Here is the direct website for the drivers and full software features. Driver and software of HP Officejet Pro full of features for Windows 7. I would try downloading the software with any other browser. Such as Firefox or Google Chrome, etc.

  I hope this helps!

• OfficeJet Pro 8500 A909a: Cannot locate driver download page.

  Download page for driver cannot locate.

  OfficeJet Pro 8500 A909a

  MS Vista Ultimate 64-bit.

  When you use my Linux PC to try to find the drivers for a different PC, site Web just continues to send me round and no display drivers to download.  It seems that in the past, this has been a problem too.  This takes place with the latest version of Firefox - 37.0.1 and the current version of chrome - built 37.0.2062.120 on Debian 7.6, running on Debian 7.8 (281580) (64-bit).

  Go to hp.com

  Select: Support | Download drivers

  Under the tab "drivers and downloads".

  -Enter the product id: officejet pro 8500 A909a

  -Select 'go '.

  Expand it "+" that lists a link, and select it.

  None of the following links give a driver download!

  -Troubleshooting

  -How

  -Product info.

  -User guide

  -Video tutorials

  -More than Options

  Maybe one of the options should be "Driver Downloads".

  Just my $. 02.

  Hello

  A lot of links in there. Please use the direct driver (for Windows):

  http://ftp.HP.com/pub/softlib/software12/COL31041/MP-110033-2/OJ_AIO_P8500_A909_Full_Win_WW_140_408-4.exe

  (Note: many printers for 8500 series use the same drivers).

  Kind regards.

• OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.

  OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.  Test page out of rose.  Ran test, test page out of rose

  The whole page out pink (which means a solid pink page) or is it roses words, boxes, and

• My HP Officejet 4300 Series printer is not printing-"printer error says"no connection to the computer.

  Original title: My HP Officejet 4300 Series printer not print

  The mistake of the printer says "no connection to the computer. The computer error says: "the printer is offline. All necessary cables are connected. What should I do?

  Hello

  Have you made changes on the computer before this problem?

  I suggest you try this method and check the status of the issue.

  Printer in Windows problems.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  You can also refer to:

  Resources for the resolution of the printer in Windows XP problems.

  http://support.Microsoft.com/kb/308028

• have windows 8, cannot print from HP officejet pro 8500, PLEASE HELP? !!

  OfficeJet pro 8500, have windows 8 65 little now, does not print, I have troubleshooted on chat with HP technical support. they had me uninstall and reboot, reinstall, and it still won't print. the printer works. It works with all the other computers runing on windows 7 & our cell phones. Help, please.

  Hi coreysmom923,

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-110033-1&CC=US&DLC=en&LC=en&os=4132&Product=3752462&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• OfficeJet pro 8500 a do not print

  My Officejet Pro 8500 910 has is top just print on cone winder or not at all that is the case with the test print I've tried HP Print and scan doctor he said nothing to fix. The drivers are all to date

  Y at - it something that I'm missing that could be the reason why he used print

  Thanks Dan

  You say that the problem occurs even when you print reports of self-test of the printer. Have you tried to print a report of quality printing under the Setup menu > reports to see if the problem appears in this report as well?

  In addition, see the document found here for the procedure help solve print quality problems.