HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

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• cannot not to download the software driver for USB connected HP Officejet pro 8500 A909a

  My HP Officejet pro 8500 A909a is NOT a wireless printer.  It is connected via a USB port.

  I tried both find and download the drivers for this printer and also using the wizard to download and installation of HP (hppiw.exe).  The download was interrupted just by using the method and when you use the wizard it correctly identified the printer, but then I get the message

  "the download was cancelled.  You can click the "start over" button to try again. »

  the retry button just returns the same message after a short.

  I'm using a windows 7 PC.

  Thanks for any help

  Hi @Lesly01,

  Welcome to the HP Forums!

  I noticed that you are having problems downloading the software driver for your HP Officejet pro 8500 A909a. I'm happy to help you!

  Here is the direct website for the drivers and full software features. Driver and software of HP Officejet Pro full of features for Windows 7. I would try downloading the software with any other browser. Such as Firefox or Google Chrome, etc.

  I hope this helps!

• OfficeJet Pro 8500 A909a not print correctly

  OfficeJet Pro 8500 A909a

  Windows 7

  I can't print now with my usual USB connection, directly from the computer USB for printer, even if another computer can print to it via a network connection.  After printing, I open printer in devices and printers, there is a ghost copy to the printer and the printer itself is ghost, indicating that it is in offline mode.  After you open the Quebec, the file is listed with a message "error-printing".  I can remove the copy to the printer and to set the printer online, but the process is repeated each time.

  I: restarted the computer and the printer, run the troubleshooter printer with no problems, noted, tried the USB cable to a different port, execute printing and doctor Scan and my computer 'sees' the firmware, printer and resettled drivers and restart the print spooler.  There is no hardware problems - it will print on the other computer and copies, etc very well.  I have not tried another cable because I have a step and assume if my computer can see the printer should work.  One final note: there was a bolt of lightning about 100 yards away for the weekend. first thing Monday back to work is when I noticed the problem.

  Please help, I did research for hours without success...

  Tried the printer with 2 different usb cables to another computer and it never worked.  I think that the usb port on the printer has been fried.  Bought a new printer works fine.

• OfficeJet Pro 8500 A909a: Cannot locate driver download page.

  Download page for driver cannot locate.

  OfficeJet Pro 8500 A909a

  MS Vista Ultimate 64-bit.

  When you use my Linux PC to try to find the drivers for a different PC, site Web just continues to send me round and no display drivers to download.  It seems that in the past, this has been a problem too.  This takes place with the latest version of Firefox - 37.0.1 and the current version of chrome - built 37.0.2062.120 on Debian 7.6, running on Debian 7.8 (281580) (64-bit).

  Go to hp.com

  Select: Support | Download drivers

  Under the tab "drivers and downloads".

  -Enter the product id: officejet pro 8500 A909a

  -Select 'go '.

  Expand it "+" that lists a link, and select it.

  None of the following links give a driver download!

  -Troubleshooting

  -How

  -Product info.

  -User guide

  -Video tutorials

  -More than Options

  Maybe one of the options should be "Driver Downloads".

  Just my $. 02.

  Hello

  A lot of links in there. Please use the direct driver (for Windows):

  http://ftp.HP.com/pub/softlib/software12/COL31041/MP-110033-2/OJ_AIO_P8500_A909_Full_Win_WW_140_408-4.exe

  (Note: many printers for 8500 series use the same drivers).

  Kind regards.

• HP Officejet Pro 8500 A909a series e-mail address to print from an ipad

  Where can I find the e-mail address for my HP Officejet Pro 8500 A909a series so I can use my new HP app on my ipad to my ipad on my printer printing?

  Tina

  The printer Officejet 8500 A909 series does not work with ePrint. You can use the House ePrint and Biz app for Android and Semien devices or application ePrint for iOS devices. However, you cannot use ePrint itself. Sorry for the confusion. Here are links to the ePrint and FAQ Mobile applications compatibility list. Hope that helps.

  Supported printers the HP ePrint Mobile App or HP ePrint home & Biz:
  http://goo.GL/sVIG8

  HP ePrint Mobile Apps FAQ:
  http://goo.GL/33WFq

• Duplex scanning possible HP Officejet Pro 8500 A909a Series?

  There are some online reports that the HP Officejet Pro 8500 (withount wlan functionality) supports the duplex scanning. However, I can't understand how this. Does anyone know if duplex analysis is supported for my HP Officejet Pro 8500 A909a?

  See you soon

  Karsten

  Sorry, the 8500 a909a DOES NOT print DUPLEX. MORE than 8600 and the PREMIUM 8600 don't.

• HP Officejet Pro 8500 A909a Se: fax problems

  My Fax says it's inactive. How it back on? Cannot send a fax

  Hi @Redrose1947,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax from your HP Officejet Pro 8500 A909a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand you want to be able to send a fax. To clarify, "idle" means that the printer is ready.

  In order for me to help you best, I can get more information.

  What is the error message that you receive when you try to send a fax?

  Please use this guide to resolve problems with faxing:

  • HP Officejet Pro 8500 A909-Series all-in-One printers - can't send or receive faxes

  To activate the Image to send faxes, do the following:

  • The menu on the front panel of the printer, click on the configuration menu (key)
  • Select report print
  • Turn on the Image on fax send report

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet Pro 8500 - no USB or Ethernet cable to connect the printer to the computer?

  I'm just trying to set up my new printer Officejet Pro 8500 Wireless.  I got to the step of installing the software, but there seems to be no cable supplied to connect the printer to my computer.

  I can't currently connect via radio that I expect a new wireless router be delivered.  Is this the way onlt connection other than buying a separate USB or Ethernet cable?

  Help, please.

  Ethernet and USB cables are not usually provided with most of the printers that you need to choose a cable with a length of favourabel to you. You can go to a hardware/computer store and buy a USB A-to-B cable. I'll post a picture of the end of cable just to clear any confusion.

  

• Cannot install hp officejet pro 8500 A909a printer using a disc. Get error "error-windows 7. hta is not a valid win32 application".

  Receive this consignment of error when you try to use a CD-ROM to start re - install hp officejet pro 8500 A909a printer.

  Error-windows 7. hta is not a valid win32 application.
  Help, please
   
  Original title: 64-bit Windows 7 pofessional

  Hello

  1 are you getting this error when trying to install the drivers for the printer from the CD?

  2. what exactly is the problem that you are facing with the printer?

  This problem may occur if the files on the CD are corrupt. You can download the current "Full Feature" software and drivers from the HP Web site at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3752456&

  You can also contact the HP support forum to get help:

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3752456

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• OfficeJet pro 8500 a909a: try to go to with a HP officejet Pro 8500 wireless

  I just moved.  My fax in my old address connection came a "bundle" and has been through a fixed line.  I wonder if my oldest device is able to make a wireless upward set, or I'll have to stay with a land line and a phone number for the fax works correctly?

  My unit is about 5 years... HP office jet Pro 8500 a909a...

  Thank you

  Hello

  A telephone cable to a fixed line connection is required for faxing.

  Generally, a Wi - Fi connection only refer to a connection to a computer for printing and scanning, it does not refer to a configuration of the fax machine.

  However, the device does support all wireless, but only a wired network or USB connectivity.

  Kind regards

  Shlomi

• HP Officejet Pro 8500 A909a scanning install computer

  I have a HP officejet pro 8500. It is installed, and I can easily print to it from my laptop. The scanner works I can scan to a USB device and then manually the port to my computer to download on the internet. However, it the device does not have a target to scan computer.

  (1) the printer is connected via an ethernet cable.

  (2) the printer and my computer are connected for printing, but does not scan.

  (3) I tried to reinstall the drivers for the device (found here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3752... but it has not solved the problem.)

  I'm looking to bind the scannerwith my computer. I don't know how to do this. I know that it is not currently bound.

  In addition the product user guide (found here: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&os=4062&product=3752456&sw_lang... was not helpful for that matter.)

  Help!

  thenextbesthang

  This article can help get back you on track. Give the steps a shot and let me know the results:
  http://goo.GL/FZ5RF

  Good luck!

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!