HP Officejet Pro 8500 A910 connection problem

Dear Forum,

We have problems of connection with the Officejet Pro 8500 A910 printer/Scanner.

The device is connected through the wireless network and can reach the server (e.g. for the storage of digital images).

When we try to access the printer (or scan) with a computer (WinPC or Mac) that is also connected via the same wireless network, the printer/scanner is not reachable (host unreachable), i.e. even a simple PING for the network address (IP V4) of the printer/scanner cannot be completed. As soon as we connect to the computer via the wired local network, can be reached at new printer/scanner (normal operation). Between the two States (computer connected via wireless or wired LAN) no changes have been made to the configuration of the printer/scanner. It's all simply inaccessible when the computer tries to connect to the printer/scanner is connected through the wireless network.

We looked at the different wireless router firewall settings, but can't find anything, the firewall is off (like the router works behind a firewall, like all LAN).

I've been "compatibility 802. ' 11 b / g "in network settings advanced printer, without effect.

Anyone who has a smart idea why this is so? We tried different computers with different operating systems, but still the same photo...

Thank you!

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What router?  Is "isolation wireless" or "AP Isolation" enabled on the router?  This prevents any communication between wireless devices.

Tags: HP Printers

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