HP officejet Pro 8500: cannot get a wireless player to work

Similar Questions

• EMachines EL1333G - 01w Telechareger for printer HP Officejet Pro 8500 cannot book

  I'm not a good player, I have an E machine computer Telechareger is hard wired or wireless. I have a printer HP Officejet Pro 8500 wireless I have the disk for the printer and can not address

  Hi, RichadThompson_720,

  What version of Windows are you using?

  Question: You say that you can't connect the printer?

  The practical guides offered by HP about your printer model

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=useCategory&cc=us&DLC=en&LC=en&product=3752456

  You try to connect to the printer wireless?  To a network?

• HP OfficeJet Pro 8500 A909: Hp Solution Center does not work for Windows 10 installed

  Since windows 10 my HP OfficeJet Pro 8500 A909 will not scan unless I run through the diagnostic tool and then do a test of loading scan. I used to do that through the HP Solution Center, but this doesn't seem to work. His charges and must charge bar but just Flash when you click it. I ran all online and diagnostics Windows, uninstalled and reinstalled on HP website and downloaded new drivers. It still does not work. Windows tells me that all drivers are up-to-date. Out of options.

  Hello

  Could be updated Windows 10 recently. Please check your history of updates of Windows 10 and remove/uninstall kb3132372

  Note: Microsoft is working with Adobe now:

  https://support.Microsoft.com/en-us/KB/3132372
     
  To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

  Kind regards.

• OfficeJet Pro 8500 has more: back two has stopped working

  Two sides priting has stopped working. Print both sides "checked" but print dialog shows released a face on two sheets or "layout" began to show "long edge binding" as GRAYED OUT. Any ideas please?

  Hey @mossy21,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I see that you have options with double-sided printing to your Officejet Pro 8500 at more of your Mac 10.10 system. I can help with that.

  Here's what we will try to solve this problem:

  1. Go to your Apple icon, system preferences, printers and Scanners.
  2. Hold down the command key and click on the image to your printer on the left.
  3. Click on reset printing system.
  4. Go to Applications, utilities, disk utility.
  5. Click "Macintosh HD" on the left.
  6. Click on verify disk permissions. This should take about 10 minutes.
  7. Click on repair disk permissions. This should take about 10 minutes.
  8. Restart your Mac.
  9. Return to the printers and Scanners.
  10. Click on the button "+" at the bottom left.
  11. Select your printer.
  12. Next to the line indicating the use, click on the box and click on the name of your printer in the list.
  13. Click on Add.
  14. Try to print.

  This should allow you to print double-sided.

  If this solves your problem then please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Cannot get the flash player to work. He worked fine2 weeks

  flash player will not let me play the vidos it just stop working hope you can help me

  Contact the manufacturer of your flash drive.

• ePrint for HP Officejet Pro 8500 a works, but ePrint closed my sign-in account

  I used ePrint with my HP Officejet Pro 8500 has for 2 years and it works very well.  After the last update of software, I tried to connect to my ePrint account to add another user authorized, but the system has forgotten my E-mail address.  I know that I am using the correct E-mail address, because I me reminders for my printer HP mail to that address and it is the only one I use for business, but I can't even trigger a password because the new ePrint says that I do not exist.

  If I create a new account for the same printer, will be that collide?  I have the printer email address and use it regularly, so I know it is properly connected to my wireless and it converses with ePrint.  Is it possible to recover an account if you have the printer email address and serial number?

  Thank you!

  David

  Hi David,

  Click on the link you have forgotten the password of on the connection page and provide your email address to reset the password.

  https://h30495.www3.HP.com/user_login?next=%2fc%2F46193%2FUS%2Fen%2f

  If the e-mail address is not recognized, try resetting the password via the Snapfish HP site... This may work if the accound has been marked to be associated with HP Snapfish during registration:

  http://www1.Snapfish.com/Snapfish/forgotpassword/module=true

  Last but not least, you have migrated your account with the new HP service connected, then try to recover your password below:

  https://Toran.hpconnected.com/OAuth/UI/resetpwdpage

  The sites above should cover any association account as possible and I believe that one of them should recognize your email address and allow to reset the password.

  Shlomi

• How do I get my iMac OSX 10.6 to recognize my OfficeJet Pro 8500 (wireless)

  Please tell me how to get my OSX 10.6 iMac to recognize my OfficeJet Pro 8500 (wireless) that I just set up and plugged.  I want the two to communicate wirelessly.

  I restarted my iMac, do not always see the 8500 on the drop-down menu "add a printer".

  Thank you.

  / Mark

  Oh, Yes, the scan key on the printer does not yet with Snow Leopard.  Some people have had a chance to get that goes from the first analysis of the Mac (using the preview or Capture of Image), then the button works, but for others it does not.

• OfficeJet Pro 8500 wireless (A909g) cannot print to network on windows computers folder 8

  I have an Officejet Pro 8500 A909g on a home wireless network with three windows computers.  Recently upgraded to the Vista computer and the computer from Windows 7 to Windows 8.  Still, the third computer is Windows XP.  The updates were 'clean' (started from scratch) and the latest full version of Windows 8 Hp driver has been installed.  Everything seems to work fine, except that I can't "scan to network folder" on both machines to Windows 8!  I can scan a file from the Hp Solution Center Console and it works fine, but it's too much pain to go through all the steps.  I use "scan to network folder" a LOT, so it is a problem.  The scan to network folder continues to operate correctly on the XP machine.

  To clarify what's happening - Scan kind of works network folder: he finds the file, scans the document and saves it in the folder.  But the size of the file is zero and it is unreadable.

  I called the Hp support by phone and was happy to have very positive support, and they don't charge me even though I was out of warranty.  The technician spent almost an hour of research on the issue, running either through every test possible and to discuss with her supervisor.  In the end, she said that there must be something wrong with my computer.  I think they just ran out of options.

  I am convinced that there is a compatibility issue with Windows 8.  If so, admit it and don't running me in circles more Computer Configuration controls do.

  A related problem: I downloaded the app "Hp Scan and Capture" of Windows 8 and it works at all.  Could not find even the officejet 8500, although this model is listed as a "supported device" so that the app on the Hp website.

  Unfortunately this printer is not on the list of printers supported for this application. Unfortunately, this printer has been made too long before programming has been written so that it can be retro-compatible.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/Windows-8-app-HP-scan-and-capture/TD-p/1826665

  I hope that information is what you are looking for!

• Cannot install hp officejet pro 8500 A909a printer using a disc. Get error "error-windows 7. hta is not a valid win32 application".

  Receive this consignment of error when you try to use a CD-ROM to start re - install hp officejet pro 8500 A909a printer.

  Error-windows 7. hta is not a valid win32 application.
  Help, please
   
  Original title: 64-bit Windows 7 pofessional

  Hello

  1 are you getting this error when trying to install the drivers for the printer from the CD?

  2. what exactly is the problem that you are facing with the printer?

  This problem may occur if the files on the CD are corrupt. You can download the current "Full Feature" software and drivers from the HP Web site at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3752456&

  You can also contact the HP support forum to get help:

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3752456

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• HP Officejet Pro 8500 A909g: My printer is not wireless...

  Hello! I tried for three days to get my printer to print something. For some reason, my HP Officejet Pro 8500 all-in-One a909g is not printing.

  I tried to update the drivers to see if that was the problem, but for some reason that my printer is not connected to my HP laptop wireless. The connection for some reason any broke. Whenever I go to enter the WPA code (which is correct and yes I put it in place for WPA and WPA2 not) it keeps refusing to connect to my laptop.

  If someone could help me please, it is something that I really need for my studies and we just replace the ink and Printhead and cannot afford to replace really. Thank you!

  Hello
  Thank you to try the Wireless Setup Wizard.
  Seems strange that the printer is not able to connect to the home network.

  If your printer is close to the router, you can connect using an Ethernet (Lan) cable.

  You will still need to install the printer software when you do this so that the drivers are properly configured i.e. non-plug-and-play.

  Hope that helps!

• OfficeJet pro 8500 wireless problems

  Hello

  I have a HP Officejet Pro 8500 has more printer, set up my wireless network. It is connected to my Linksys E2000 wireless router (wireless, do not use the LAN cable). I print from my Win7 64 bit laptop, my iPhone / iPad (via airprint).

  This configuration is used to work perfectly, and 1 day to the other, I can not connect to the printer. I think that this happened after the printer has proposed an update of the firmware. No changes have been made to firmware on my laptop or a router, without the router settings have been changed.

  If I use my i-devices, no airprint printer is detected. From my laptop, I get an error indicating that a connection to the printer cannot be established.

  I tried selecting the IP manually (192.168.1.120), I did a factory reset the printer and run the wizzard wireless again and finally I connected a router LAN cable direct to the printer. I managed to connect the printer to the network, the network printer diagnostics detects any flaws, but the machine is still invisible to other devices...

  Now, I'm quite stuck...

  wingwalker1, is the light on the printer and a solid blue wireless? She has the same IP as before (which is the IP address if it has changed)?

  When you say thayt it has not completed the wireless configuration wizard, at - he gave a specific failure message?

  I want you to do a reset of network. First turn off the printer and the computer, and then unplug the power to the router for 10 seconds and plug it back. Wait for all lights to come back on the router and turn on the printer and the computer.

  Go to wireless menu, reset the network defaults and restart the wireless configuration wizard.

  I would like to know how it goes!

• Cannot start the HP printing software (HP OfficeJet Pro 8500 A910a)

  Hello

  When I double-click the icon of the HP software on my desktop behavior strange results. Nothing opens and my computer behaves erratically. After a while I get the following error messages:

  instancefinderdlg.exe

  werfault.exe

  Then after that - my computer restarts so all by himself. But not a complete reboot - it just goes back to the initial logon screen and I get my password from Windows and displays the desktop.

  I am running Windows Pro 8.1 (64-bit). The printer is set to work wireless.

  After doubleclicking on the HP software icon and wait for the software to open, as I mentioned above, one thing I tried was a ctrl-alt-del and open Task Manager. I checked the services running, and there were multiple instances of a service life of HP (I not only remember the name but there seems to be dozens of the same HP service running).

  I also completely uninstalled all HP software use Revo Uninstaller and then reinstalled the software / driver for the OfficeJet Pro 8500 A910a - but this package did not make a difference; exactly the same problem occurred again.

  It happened only in recent days. Before that, I could double-click the HP software icon and open normally and I was able to check the settings, ink levels, etc. Interestingly, the printer seems to always work well - I can print in Word, print photos from Lightroom, etc. Just, I can't open my desktop HP printing software.

  Any help would be greatly appreciated. Thank you!

  Hi jedasa,

  I guess you can start to feel frustrated. I did some additional research and would like to try a few things. I want to delete the printer Assistant icon, open devices and printers, right-click on your printer and choose open. In the window that opens, please right-click on the Printer Wizard and click on create a shortcut. Now we can go to the desktop and see if it will be open from there. The icon will now by HP in a blue circle and say HP Printer Wizard below (see image below).  If it opens and works, we use this going forward, but if it does not continue with the steps below.

  

  1. Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Unplug the USB cable (if connected), open programs and features, click Editor (all HP software will be together now) and uninstall all software associated with the printer. You fill find the basic driver, study for improvement of the product, HP Officejet 8500 help. Be sure to do not uninstall other HP software, especially if your computer is a HP computer. I generally use the date as a reference. Printing software would have all been installed on the same date.
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• Failed to get printer email address on Officejet Pro 8500 a A910a

  Hi HP Support!

  I would like to know how I can get the e-mail address of my printer? My printer model is HP Officejet Pro 8500 A910a. Here's my current installation of the printer:

  1. I've already updated its firmware to include the eprint service.
  2. My printer is already connected to the internet via the wireless network connection.
  3. I am able to print documents using the wireless printing functionality.

  Everything is already OK, except that I can't use the print feature Email Address. Whenever I click the button, it says 'the printer could not connect to the server' (note that I have already activated my Web Services printer). He also says that I need a parameter to connect to the printer of proxy server.

  That's my problem. I already looked for my proxy and there is none. I tried to watch using my Firefox browser and the browser I.E via internet options. I even googled 'what is my proxy setting' and the result says 'no proxy server detected' just my IP address.

  Please help me with this. Thank you!

  Hello

  The steps below a usually resolve the problem you are experiencing:
  
  1. unplug the power cord at the back of the printer.
  
  2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).
  
  3. wait 20 seconds, then plug the router (and the modem, if necessary) in.
  
  4. wait for 30 seconds, then plug the printer back and power.
  
  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.
  
  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):
  
  1. tap the wireless at the top of the screen of the printer and note the IP address.
   
  2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
   
  3. the printer status page must be open.  Click network in the upper part.
   
  4. click on networking on the left.
   
  5. Select the Proxy settings.
  Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
  If you receive an internal system error, refresh the page until it loads the proxy settings.
   
  6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
   
  7. click on the network address (IP) on the left.
  Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
   
  8. leave automatic IP IP address Configuration.
   
  9 change the DNS address to the manual DNS Server Configuration.
   
  10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
   
  11. click Apply and you should get a success message.
   
  12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• HP officejet PRO 8500 wireless

  I work with 2 PC over Wifi with the HP officejet PRO 8500 wireless printer she even in Wifi.
  Most of the time everything works fine but sometimes the printer does not print a document. MICROSOFT OFFICE (Outlook or Word) so that the latter is visible in the spooler... If I cancel it in the list of the spooler does not remove the document from the list and the blocked documents remain behind. It doesn't happen that one of the 2 PC.

  If I go into the printer properties - solve problems - utility can see that a document blocks other and announces that the problem is solved.
  Unfortunately the problem is always there. Restart the PC or printer do not change.
  It has been several times this has happened. I have not yet figured out why and how I get out of this deadlock state... Thank you for your help. !

  Hello

  See this page to select your language:

  http://support.Microsoft.com/common/international.aspx

  ====================================

  Or sorry that it is area English.

  On the top of this page of answers (English) v -click and set your language.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">