HP Officejet Pro 8500: HP Officejet Pro 8500 ceased only printing partial page in pink only

Printer was only print a partial page of the multi page document. Replace the printer cartridges. Has run HP Diagnostics and cleaned the print heads. Still no change. For priting only a small amount of test page in pink only. Also have cartridges removed and rehabilitated. Have restarted printer several times. Please notify.

Hello @help411911,

The Forums of HP is a great place to find answers to the questions/problems you may have, welcome! I see that you are facing some print quality problems when you print to your HP Officejet 8500. It is printing in pink only and partial pages. You have performed the steps in troubleshooting without success.

1. When you performed the cleaning and printed the test page, have you seen all the colors on the page or is - this only rose as well?

2. are you able to make a black copy?

3. When you upgraded to Windows 10 you would update the software and drivers for the 8500 JO so?

What does the HP print and Scan doctor find? I look forward to hear from you.

You can say thank you easily by clicking on the ' Thumbs Up ' below!

Tags: HP Printers

Similar Questions

  • LaserJet Pro M127FW: LaserJet Pro M127FW stuck to print Fax Page 1

    I encounter an error on the MFP HP LaserJet Pro 127FW where it is blocked to message "Printing Fax Page 1". Cannot do anything else on the printer. I tried feeding this bike but still does not work. It has been like that for a few days now.

    In my view, there are some instructions on other threads to do a hard reset. Help, please.

    Thank you.

    As this does not work, I'll send you a private message describing how to perform a factory reset. You should see a private message to your forum Inbox shortly.

    Please let me know if this clears the fax message.

  • LaserJet Pro M127fn MFP: Stuck "print fax page 1.

    I had to receive two pages of fax. After that the first page has come through it is stuck "print fax page 1. The second page is never good. I can't print anything. I already disconnected my printer and plugged in. When the rear connection, it uses the same throughout first fax page and gets stuck again. Happen from nowhere at least once a week for the past few weeks.

    Hi @cvsc ,

    I see that you are having problems with the printer stuck in an "Print fax page 1" error message when you restart the printer, it keeps printing the same fax. I would really like to be able to help solve this problem.

    I would like to do a hard reset to see if that will solve the problem. It's probably a little different then what you have already tried.

    Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
    Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
    This ensures that the printer is full on and can help this situation.

    I would say for updating the firmware of the printer. Here is the link just choose your operating system and select the firmware download. HP LaserJet Pro MFP M127/M128 series Firmware update.

    If you're still having problems, try to reset the printer. I'll send you another step to try in a private message to try.
    In the forum next to your handle name simply click on the envelope to see.

    If you need help, let me know.

    Good day!
    Thank you.

  • OfficeJet 4500 G510g: OfficeJet 4500 G510g will not print full page

    I'm having a problem that gets worse.  My OfficeJet 4500 G510g will not print a full page.  I have installed the latest updates, verified that it's the default printer, aligned the cartridges 2 or 3 times, cleaned the printheads of 2 or 3 times. but no success in getting it to print an entire page

    Hi @thrandall,

    Thanks for getting back to me.

    My suspicion was correct, there is a hardware problem with system of distribution of ink or cartridge.

    Have you tried these steps in my previous post?
  • Color Laserjet Pro M177fw MFP: HP Color Laserjet M177fw MFP Pro cool mood after printing all pages.

    I bought Color Laserjet MFP M177fw Pro for only 3 days. From the beginning he said impression... mood of cooldown and take a long paus. This issue takes place after printing each page. I use HP Toners. And my related directly to the wall socket (Electric).

    Please help me. It is urgent for me.

    Thanks in advance.

    Hi Ryans,

    Please check private Message

    I hope this helps you!

    +++ Say thank you by clicking on the star of congratulations in the post.

    Although I am an employee of HP, I speak for myself and not for HP.

  • All-in-one Officejet Pro 8620: hesitation in printing final page

    Just bought this printer and it works fine except for perhaps as long as 10 seconds in the middle of the last page of a multiple page print job stop.  I had several HP printers over the years and have never had this before.  Generally, the pages just well rip out all the way to the end, but it's very annoying.  It's just a feature of the machine, or can I do something?

    Thanks for your advice.

    DC

    Thanks for the tips.  It IS Wi - fi so it might be the issue.  So it goes.

    Take care.

    DC

  • OfficeJet Pro 8600 not to print all Pages of multi-page jobs


    Problem solved: remove the printer and reinstall seem to have done the trick.

    This is very useful information on the surge protectors.

    Thank you

  • HP Color Laserjet M177fw MFP Pro cool mood after printing all pages.

    Hello!

    I have the same problem as these other guys. Could you send me the same solution as well?

    Hello

    Thanks for the forum invited, please check my private Message

    I hope this helps you!

    If my post has solved your problem, please mark it as "accepted solution".

    +++ Say thank you by clicking on the star of congratulations in the post.

    Although I am an employee of HP, I speak for myself and not for HP.

  • OfficeJet v40 print partial pages


    Hello. Good news!  Any suggestions to me to be able to print full page.

    Thanks again for your help. Best regards.

    Xeno

  • HP Officejet Pro 8500 a: printers print only after the new cartridges installed

    Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

    Hey @janh1058,

    Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

    I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

    It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

    • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
    • Repeat three times if you still have print quality issues.
    • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
    • This to improve the print quality?

    If you use always the same question, I have a few more advanced troubleshooting tips:

  • OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.

    OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.  Test page out of rose.  Ran test, test page out of rose

    The whole page out pink (which means a solid pink page) or is it roses words, boxes, and

  • my hp officejet pro 8600 won't print from my ipad.

    my hp officejet pro 8600 won't print from my ipad. ?

    Hello

    Yes.  Try following the instructions here http://support.hp.com/us-en/document/c02623193
    If this does not help, let me know and I'll see what I can do.

  • OfficeJet Pro 8610 does not print the files, but other things work

    Hello

    I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

    I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

    There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

    Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

    And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

    I completely uninstalled and reinstalled nothing doesn't.

    This should take 10 minutes to Setup, and I just don't understand.

    Thanks for your help.

    Hi Ringo1115.

    You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

    If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

    I hope this helps you...

  • OfficeJet Pro 8610: Do not print the PDF of ADF 8610 files

    If I scan a document on the glass of my 8610, print the PDF that I create on my computer Win 10 or any other machine including Mac and Ubuntu (Linux) "correctly".

    If I use the 8610's ADF to create a PDF from multiple page, the document is visible on the screen of ANY box of Ubuntu, Mac or Windows PC (s).

    HOWEVER, if ANY computer try to print the PDF file for ANY printer, the page is EMPTY.

    Based on 3 operating systems, the result (the white sheet of paper printed), it seems that the creation of PDF 8610's firmware needs some adjustments, please.

    Well, I see you using web analytics to the printer rather than the use of the scanning software. There are two ways to analyze which should work a bit better than with a web scan: using the HP or Scan to Email scan software.

    To install and use HP Scan (for Windows 10):

    Download and install the latest drivers by clicking on this link.

    When you want to analyze, click the icon on your desktop with a name similar to "Officejet Pro 8610". If you click the option under scan your PC should open HP Scan.

    To install and use HP Scan (for Mac):

    Download and install the latest drivers by clicking on this link.

    When you want to scan, open the folder Applications, Hewlett-Packard and in this folder, open HP scanner (or scan to).

    To set up scan to email:

    1. On the printer, click web services icon in the lower left corner of the screen.
    2. If you see Setup, click on Setup, then Accept/Yes.
    3. After the printer prints a page of web services, click applications, and then Scan to Email.

    Please let me know the results after following the above. If you are able to scan, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • Now my HP Officejet Pro more will not print Photos or anything else!

    Here I am once more.  I finally solved the problem that I had been downloading the software for my HP printer after that I downloaded Windows 10.  I could not download any software without getting an error message 'download cancelled '.  I was able to print pictures and letters typed with WordPerfect X 6.  I'm embarrassed to say that I accidentally fell into the solution and now I can scan, send faxes again.  Yay!  Problem is NOW, I'm more able to print photos, or anything else!  I go through all the motions and send the message to the printer to print, but nothing happens.  I have already run the hppiw.exe and configure the printer.  When I try to run the HPPSdr.exe, he unzips the file, the printer appears as "installed" and click on the 'Next', I get a screen with 3 different ways to connect the printer to my computer - I choose USB because it'S the way I was connected.  Then I get a message telling me to do that my printer is on (it is)!  and try a different USB port (I have) or try another USB cable (I HAVE!)  OK, so FINALLY I get to the point where I am able to print on a HP Officejet Pro 8600 N911g series Print Page of Diagnostic quality, AND DOES IT!    But I also know there is a problem with the software and I need to uninstall and click the Support link and the Driver to download new software.  But when I click on the link, I'm told I'm not connected to the internet - here we are again.  I'm exhausted.  I am 65 years old and I've been at this for 96 hours.  I've corrected the problems of scanning, but now I can't print while yesterday I was able to do it!   Arrrrggggghhhhhh.

    Can someone tell me why I get the message 'not connected' when in fact I AM connected to the internet?  sigh/smh

    Hi @Galego,

    Welcome to the HP Forums!

    I see that you can not print with your HP Officejet Pro 8600, on 10 of Windows, and I'm happy to help you!

    Please, try the steps in the following order:

    Then, run the HP print and Scan Doctor to verify that everything works.

    I hope these steps help!

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

Maybe you are looking for