hp officejet pro 8500 Mac has 910

Similar Questions

• Officejet Pro 8500 analysis has on Yosemite

  I can't get my Officejet Pro 8500 Premium 910N a scanner on my MacBook Pro (Yosemite 10.10.2). It keeps telling me "software for this device is not installed. Scanner/printer does not recognize my MacBook in the network. My MacBook recognizes an Officejet in the network. I can print from my MacBook to the printer, so there is no communication between the two, it just won't scan.

  I have:

  Check updates (update Apple) no update available.

  Reset printers

  Done a permission repair disc

  Several reboots

  Uninstalled and reinstalled MacKeeper MacKeeper

  Put new cartridges in the printer (HP-brand)

  I'm seriously running out of options. Help?

  Hello

  The Apple icon click on about this Mac, and then click software update.

  Click the Store the start menu and then reload this Page to get the latest drivers are available.

  If no HP update is available, install it and try to scan the image.

  If there is no update available, install follows him, and then try scanning of Image Capture or preview:

  https://support.Apple.com/kb/DL907?locale=en_US

  Please let me know if this is useful,

  Shlomi

• HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

  About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

  Hello

  You will probably need to reinstall the HP software after an upgrade of the operating system.

  Please follow the steps for exactly the problem and check for the difference:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

  Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

  If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

  http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

  Kind regards

  Shlomi

• HP Officejet Pro 8500 best has come out very low but the printer works fine.

  I was always able to make great copies.  The quality of the document that I copy is excellent and I've copied before.  Now everything I copy is very low and cannot be read.  The printer works without any problem.

  Hey 1265yankee,

  I see that you have a problem of quality of the copy with your Officejet Pro 8500 (A910) a model-all-in-one.  Have you tried to reset the printer hard and ensured that the device is connected to a wall outlet directly?

  • Unplug the printer while on
  • Unplug the other end of the power cord from the wall jack directly
  • Wait 30 to 60 seconds
  • Plug the unit back to

  Also, take a look at the steps in the document found here.  The document is not directly applicable in the present case, but the steps are the same for your question.

  Let me know how it goes.  If this does not solve your problem, then I have the steps to perform a factory reset on this product to see if an internal reset will be able to get the device to work as expected.

• Re: HP Officejet Pro 8500 problem has with black ink printing

  I have an Officejet Pro 8500 a. I've done a clean print head.  I have a lot of HP black ink cartridges.  Print head State says black is good.  I get hardly any black printing.  All the colors are fine.  Help!

  Hi @di43

  I appreciate the troubleshooting you have already completed to solve the problem. I understand that the black ink not print as expected. Even if you already have some of the steps in the following document, I suggest you fill all the solutions advocated in the order they are presented, even if it means something you already tried; Printer prints a blank Page is not printing black or color of ink for the printer series e-all-in-one-HP Officejet Pro 8500.

  I hope this helps.

• Officejet Pro 8500 problem has scan (new)

  Mac 10.5.8 (Leopard, Snow Leopard no)

  I can't find any interface or driver for scanning, except the screen on the printer.

  Use of the screen, I have the choice of jpg and pdf (also by e-mail, but who do not need).

  Jpg: Gives Me a 200 dpi file that is only a part of 6 "x 4" of the page.

  PDF: Give me the whole page and I can "save under" a tiff file or anything else since Acrobat up to 1200 dpi, but the resolution is certainly not the 4800dpi promised in the specification of this machine. And there is no mention of the color depth.

  Where is the driver!

  I have never had a scanner that didn't come with a driver that could be imported into PhotoShop, offering an interface for different resolutions and cropping.

  Should I remove this printer?

  If so, is there an all-in-one that will scan photos properly?

  By the way, I was on the chat for a long time yesterday, because the yellow cartridge sunk and emptied at the time the implementation has been full. Cat person told me to call phone support today, but one of the service centres is down and the tree of phone hangs up on me.

  This is a very disappointing experience!

  Hello!

  Is that what you have already installed the printer software in your computer?

  If this isn't the case, run the disc that came with the printer and you will see the user interface for scanning.

  For more information, click on the link below.  It is precisely for your printer and the issue.  Good luck!

  http://support.HP.com/us-en/document/c02456650

  -claire

• print only in black and yellow on the officejet pro 8500 Inc. has

  Hello

  I installed recentlly hed all 4 cartiges for my printer.

  all cartiges 940XL ginuine.

  It is not the first time installation and never problams hed.

  now I tried to cleen the printhead in the menu priter and allaigen printheads.

  allaigen faild and still only print in black and yellow...

  

  Help me please...  (Sorry for my bad English).

  Your printer has 4 color cartridges and 2 heads print, black share one and the other for the other two colors.
  If cleaning print head does not help, probably time to replace the print head: http://support.hp.com/us-en/document/c01623635

• With OfficeJet Pro 8500 Mac user

  Cannot scan, message on the printer screen says "No. analysis options refer device documentation to solve problems" - but can't find a solution.

  Can anyone help?

  Hello

  A complete software of the feature is not available for your product for Lion, so scan from the front panel is not supported.

  Follow these steps to scan from your printer for OS X 10.7:

  http://support.HP.com/us-en/document/c03583741

  Shlomi

• OfficeJet Pro 8500 has Premium - problem with printing PDF documents

  My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

  Try the following setting and let me know any changes:

  Adobe Reader, launch the dialogue of the printer.

  Click on Advanced Options at the bottom of the dialog box.

  Check the Print as Image checkmart.

  Click OK to approve and try to print

• OfficeJet 8500 has 910: Macbook Pro won't find my Officejet Pro 8500 printer

  Until recently, my Officejet 8500 910 has worked very well with my Macbook Pro, desktop computer wireless Mac and iPad.  Now, it will not be printed with any of these devices. Yesterday, he worked with my iPad, but today it says that it cannot find the printer. On my Macbook and desktop computer, it is impossible to find the printer when I try to add.  You can find the scanner and fax part of my all-in-one, but not the printer. I deleted all my printers and tried to add this back.  I've stopped and restarted. I checked that my printer is connected.

  I have same thing happened with a HP wireless printer in the 8600 series to work.  Sometimes he would find and connect.  Other times, it wouldn't. I appreciate all help.  Thank you!

  Hey @Jeanne33,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8500 all-in-One Printer does not appear on your network. I can help you with that.

  1. As you only use Apple products means that the printer is no longer connected to your network or a parameter has been changed on your network. That being said, this is what we will do:
     Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights came on the router, turn on the printer.
  4. Try to print.

  At this point if you are not able to print, then we will do the following:

  1. On the printer, click on Configuration, network and wireless view summary.
  2. If you see a line indicating connected the printer is properly connected to the network. If this is not the case, then, from the main screen, click on Configuration, network and wireless configuration wizard to add the printer to your network. Try once done printing.

  At this point, you should be able to print. If the printer still doesn't seem to add as a device for the Mac or appear on any other device and then you have a setting on the router that has changed. Your best option would be to communicate with the person who is provided with the router and ask them to do the following:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Disable the guest network
  • Make sure that the router has a band of 2.4 GHz.

  Please let me know if this allows you to print or if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• The network file scanned Documents (PDF or JPG) = 0 (OfficeJet Pro 8500 has 910 bytes

  I have OfficeJet Pro 8500 910 has connected to the wired network with domain

  I created a shared network folder with read access to my computer (operating system windows 8 Pro X 64) through IP address of printer

  http://10.181.XX.xxx

  The shared folder has appeared on the screen officeJet and test with success, when I wear analysis on the officejet, the digitized file appeared on the network folder but with of size 0 bytes and does not open even it is pdf or jpg

  I have same door on the other computer is windows 7 PRo X 64 spouse for the same field and scanned documents open succefuly.

  Help, please

  My problem was solved by updating the HP 8500 has the latest firmware

  Thanks for trying to help me

• Configure and analyze the Officejet Pro 8500 a - 910 problems has

  HP Officejet Pro 8500 has - 910, Win 7 Home Premium (64). Two problems, maybe!

  1. no response when I click on "scan a Document or Photo - open the scan dialog box.

  2. impossible to set up 'Scan to network folder Wizard' get error "...". cannot write to the destination folder. "Set read-only permissions or wrong."

  Downloaded the latest version of the software, twice, but still failed to get a scan on my computer file.

  Copy on the printer works fine.

  Right click on the folder specified to send the scan to and under the modification of the properties to read only to shared. Also, your operating system must be password protected, so if you do not have a password, create one. You have a particular anti virus or 3rd party firewall? Under manage scanning settings in the HP software scans enabled?

• OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

  From 23/10/2013, my HP Officejet Pro 8500 has in scan mode indicates "No computer detected" but print wireless without difficulty. I use a Mac Mini with OS10.7. The scan worked fine a few weeks ago. I suspect that the recent updates to Mac or HP caused this problem. All solutions?

  Hi barneyw,

  I want to help you with your problem of scanning. Follow the steps described in this document for a "no computer detected" Error Message is displayed during the scan.

  Let me know if this helped and feel free to contact me if you need further assistance.

  Thank you

• Where can I get a driver for HP Officejet Pro 8500 has 910

  Cannot parse anything

  Thanks but I tried several times, I go through all the steps & I think I have then at the end any communication with the printer. I tried to disable the firewall I have many problem withis hours invested. Past hoours on the phone with HP with a person that I could hardly understand to add to the problem. Time on the phone with McaFee & Linksys everyone. I have a hp Pavilion dv7-6b78us computer laptop that I am trying to connect my printer Hp Officejet Pro 8500 A 910. Large prints don't come to scan wireless & it suppose too. HP has their money but no service. Thanks for your help, maybe next time.

  Best regards from Wayne

  Then why you mark something as the answer when you got no response?