HP OfficeJet Pro 8500 not work on the new PC for Windows 8.1

New PC, old printer, works now! Now the idea what to do with windows 8.1


Hi Paul8500,

Thanks for the reply, sorry to hear that doesn't quite work!

I recommend that you follow this document of the progress on the Installation software stops or stalls bar . This is assuming you have the old model 8500 A909 versus the A910 series. If I'm wrong, please let me know and I'll find a document for your model 8500.

I hope this helps!

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8500 first, working to the new router. Menu locked up now, wireless

    Printer is HP73053C (Office Jet Pro 8500 A909n first) converted from DSL to cable modem.  Now wireless cannot find printer and lost top buttons (Tools, ink level and help) features.  Windows 7 pro 64-bit.  HP support intervened during the WEB search and told me I was out of warranty for them to help me.  Reconnected printer on USB, reinstalled the drivers, (OJP8500VA909_Full_14.exe) thin printer on USB but still can not find way to unlock lock-up wireless.  Still no access tools, ink (try to get to the wireless configuration) or menus help, no answer on the softscreen buttons.

    Please, can anyone help?  Is it possible to perform a "hard reset" on the printer?

    OK, you can try a reset more mild # and 6 keys.

    If this does not work, can you get it to a stable State where you can load the firmware update?

  • HP Envy 15 t-j100: Beats Audio does not work after the new update of Windows 10?

    My laptop set to automatically update itself with the new update of windows 10, and after checking my laptop I discovered that the bat sign was gone and uninstalled in my pc. The sound from my laptop has no depth and clarity. Is there a way I could find a driver that has the bat inside Control Panel? Thank you.

    The softpaq driver audio Intel IDT next will install the audio driver and the control panel of beats.


  • HP Officejet Pro 8600 + not to recognize the new real black and yellow ink cartridge

    HP Officejet Pro 8600 +, this machine is 1 year old, just out of warranty and is not recognizing the new yellow and black cartridges HP ink. Tried the hard reset and cleaning the parts set out in other posts in this forum without success.

    Disappointing that the colored inks run low if fast even when you do BLACK only printing and now that the mahine a work stoppage at its destination.

    Any help/ideas?


    As you have tried with the new cartridges, I think it might be a problem with the printer or the print head.

    Please call the HP Technical Support for assistance.

    If you are in US , toll free # is 1-800-474-6836.

    If you are not in US , then log on to www.hp.com , bottom left it is an icon of the world map, click it, then select the region that you belong to, which would then provide the support options for you for this region.

    Kind regards

    Give Kudos to say 'Thank you' by clicking on the White Star under my name.

    Click on "'Accept as Solution" if it has solved your problem, if others can find. "
    I work for HP

  • Satellite L655 - sound does not work on the new install of Windows 7 Pro x 64

    Howdy all,

    I bought a Newegg L655-S5111, which was on sale, put an SSD, and then installed a legitimate copy of Windows 7 Professional 64 - bit, I got from my current employer (I'm a computer scientist). I've updated to the latest revision of the BIOS (1.70), and I have all the updates installed Windows, all drivers installed, including the correct drivers Conexant HD Audio and ATI HDMI Audio. Unfortunately, the sound does not work. Sound works briefly during my first install of Windows 7, then I cut it up until I could get it set up with a helmet. When I disabled it, she had stopped working.

    This laptop is less than 3 weeks at this point, old and I get no audio on headphones or speakers, even if Windows displays clearly no problems with the drivers, they have the latest version on a new installation, and I can see the audio mixer game. The laptop built-in microphone captures sound as well. I think that's probably not a matter of the physical interconnection, but more likely a software problem, I just have trouble identifying where it is.

    I have also no related error message than any where in the case of newspapers.

    Post edited by: ADMIN

    Can you please do a test and install original recovery image Toshiba, that you got with your laptop on this new SSD, just to see if it will work with the original image.

    Recovery image contains all the necessary drivers and OS is perfectly configured so each piece of hardware in your laptop should work correctly.

  • Updates not working after the new installation of windows xp

    Recently I have formatted my hard drive and reinstalled windows xp. I can't get updates for some reason. I try to get the answer "the website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem"can someone help me?


    -Is a 64-bit or 32-bit computer?
    -What service pack have installed you on the computer?

    Is there an error with the error code.

    This issue is due to not having the latest version of windows update agent on your computer. So I would say you please install the latest version of windows update agent on your computer, and I am sure that this problem will be solved. Here is the link to download.

    How to get the latest version of the Windows Update Agent

    Run the fix which will be offered to you when you open the page above.

    Once this is done, better also install you the latest windows installer to ensure that the windows service install is running.

    Install install 4.5, if you have XP SP2 or higher and install install 3.1 if you do not have a service pack or even if you have Service pack 1.

    Windows install 4.5 Redistributable

    Windows Installer 3.1 Redistributable (v2)

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update


    You receive an error message "0x800A01AE" or a "0 x 080070570" error message when you try to connect to the Windows Update Web page or to the Microsoft Update Web page in Windows Server 2003 or Windows XP


    I hope this information helps you!

  • Quick access keys to CUT and PASTE on Windows 8? Used to use 'Ctrl, home, Alt - C' to CUT and with P for PASTE. Does not work with the new computer on Windows 8. Any way to make it work again?

    Try to put in place an easy way to cut and paste with Windows 8 on the new computer.  Maybe it's that I can't find it.  Need help!

    Try to put in place an easy way to cut and paste with Windows 8 on the new computer.  Maybe it's that I can't find it.  Need help!


    CTRL + X = cut

    CTRL + C = copy

    CTRL + V = paste


  • Touchpad does not work after the new installation of windows 8.1

    Hi, I have a hp envy sleekbook m6 model. in any case since I installed windows 8.1 cool my touchpad works until a point. Ill install the driver and it works fine until I have shut down the laptop computer, then restart. IM pretty sure that the driver is updated automatically and does not properly. Any help would be greatly appreciated.

    My model: HP ENVY m6-k010dx

    Hello again loplop8989l,

    Thanks for the quick response!

    Since you are able to use your TouchPad before restarting your computer, I recommend that you follow this document on How to perform a boot in Windows. This should help

    If the problem persists, I suggest to restore your system to a restore point when you first install the drivers for your TouchPad. To do this, please follow this document on using Microsoft System Restore (Windows 8).

    Once you have restored your system to when the pilots first TouchPad installation, please follow this resource on how to activate the update or disable automatic so only with the help of HP Support Assistant (Windows 8). This should help to disable automatic updates and check to see what firmware to download individually. Please install each update individually, taking note of update causes incompatibility of software with your TouchPad.

    Please re-post with the results of your troubleshooting, and I look forward to your response!


  • Acorn TV does not work on the new Apple TV

    So disappointed that the Acorn TV app does not work with the new Apple TV we just bought. We have subscribed on iTunes and nothing happens when you try to activate the software. We can look good on the MacBook, iPad and iPhone. Verified the purchase on iTunes account and that's fine. Contact Acorn and say it is a matter of Apple.

    Strange that I have to use Chrome to even write this question. Safari and hers do not work with the Support pages. I'll send in the comments.

    I'm resetting Apple TV now. We have been with the Apple TV since version 1. I hope that we can make this work!

    How would work appletv mount 1 app on the job?

    each app to live their own lives the appletv core do not even know what applications do they just

    Use the ios network to get their content

  • My Lenovo ThinkPad(red scroll) scroll function does not work in the new Firefox 4. It worked very well at point 3.6. Can you please fix this because it is a very important feature.

    (Middle button) scroll feature does not work on the new firefox 4. For this reason, so I need to move the scroll bar to move the page. It's very irritating problem, if you are a guy who uses the middle button to scroll. Can you if you please fix this...

    Thank you!!!

    I've updated to Firefox 4.01 today and the Center knob on my Lenovo T400 does more. I downloaded the updated Ultranav utility and the Ultranav driver for my T400 by http://www-307.ibm.com/pc/support/site.wss/MIGR-72858.html , then uninstalled the 'Thinkpad Ultranav Driver' to add/remove programs, rebooted and then installed the update utility and driver (another reboot) and now it works perfectly.

    So happy to get it working again.

  • HP laserjet p1102w: wireless printer does not work with the new wireless network

    My office moved recently and we have a new wireless network. My printer always wireless worked perfectly on the previous network, but it does not work with the new network. I get a message "the printer is offline. I don't know how to reconfigure so that it detects the new wireless network. Can anyone help? Thank you

    Hi Shlomi,
    Thanks a lot for the info. I'll give it a try today...

  • IR remote control does not work with the new imac

    IR remote control does not work with the new iMac. From 24 "2007 machine to last 27"

    Correct, because Apple no longer includes the IR sensor in newer models

  • Why the color other than text in other English languages do not work in the new [iOS]

    Why the fact of color other than text in other English languages do not work in the new updates?

    Hi majidp949,

    The latest version (15.2.0) of the Acrobat Reader software for iOS contains the fix for the problem of text annotation color.

    In addition, Acrobat Reader for iOS now offers support integrated with Dropbox.

    Would you please try it and tell us what you think?

    Thank you!

  • The license we use for an old PC no longer valid for the new PC - uninstall of the old PC and still does not work on the new PC


    The license we use for an old PC no longer valid for the new PC - uninstall of the old PC and still does not work on the new PC

    A disable the old installation before you uninstalled?  If this isn't the case, then it is always considered as enabled, which could mean that you have all your activations in use.  You can contact the Adobe Support via chat and ask them to reset your activations.

    Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat
    http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

    If none of this helps can you identify which software it comes and what error messages you get when you try to run on the new machine?

  • 13 elements will not work with the new camera, it will not be updated raw 8.7.1

    13 elements will not work with the new camera, it will not be updated raw 8.7.1. I downloaded the patch, installed, but the old version is it in elements. Thank you, esther

    Try again a little later. Sometimes the Adobe servers are busy. If you get the same answer, you may need to uninstall and reinstall. Try an alternative link, then confirm with your 24-digit serial number - click here to download PES

Maybe you are looking for

  • When I do a new tab, it goes to my home page. Why?

    I don't remember when it started, but whenever I press the new tab button in firefox, it will open a new tab, but with my home page. This becomes incredibly annoying. It is not a question of Add on as I restarted firefox with disabled modules.

  • How can I find my own posts?

    How the * & (* &$ * % ^! can I find my own posts and discussions in the latest version of Apple Discussions?) To navigate in the latest version of Apple's Discussions, nothing was more difficult than trying to find my own posts. It has never been eas

  • My iMac 27 "is VERY slow

    I ran Etrecheck: I don't understand any of this, can someone take a look and tell me if I have problems with my iMac? EtreCheck version: 2.9.12 (265) Report generated 2016-06-17 16:53:13 Download EtreCheck from https://etrecheck.com Time 01:48 Perfor

  • Firefox won't open most of the sites.

    I don't know why this happened, but I can't open the majority of websites on Firefox or Chrome. Internet Explorer seems to work very well. What I tried:1. scanned for malware using Malwarebytes and other 2 recommended - no malware found.2 delete the

  • Chipset modem on the Satellite X 200 under Linux

    HelloI installed Linux Ubuntu 8.04 on my satellite x 200. But I need to know what kind of modem I installed in my laptop. If I can try to get a new driver for my modem so I can use it under Linux.Any help would be really great.Thank you