HP Officejet Pro 8500: Officejet Pro 8500 hp printhead question

My printer does not print Cyan. I replaced the ink cartridge. Clean the print heads. Has taken the print head and it was blue ink on it. A picture of the problem. All other colors will be printed.

Hello @Cynusps

Thanks for posting on the HP Forums!

Looks like you did more troubleshooting for your question.  I do not recommend remove the printhead again and clean the copper contact us about this.  Ink can get on the copper contacts not cause the print head to get a good signal of the printer and cause poor quality.

Print heads are also a replaceable part in the printer and must be replaced as cartridges from time to time.   Here is a document concerning the fixing of problems of quality Print for the HP Officejet Pro 8500 all-in-One Printer Series.  If you fill the document with no resolution, you may need to replace the print head.

Here is a link to the page for the purchase of print heads: HP 940 printheads

Let me know how it goes!

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8500: Change printhead on HP Officejet Pro 8500

    How to install a new print head on officejet pro 8500 HP? I can't print head to move to the left so I can change the print head. There is no OK botton to push and when you open the top, it says to change the print head, push the * 5 seconds with all the doors closed.  It does not either.  Any help?

    Hello

    I understand that you are having trouble to replace the print head.

    Please click on the link below to see a video of how to do to replace the cartridges and print heads.

    Replacement prinhead

    Give Kudos to say 'thank you' by clicking on the "icon shots."

    Click on 'accept as Solution' if it has solved your problem, while others may find it.

    Although I am an employee of HP, I speak for myself and not for HP.

  • HOW TO REMOVE AND REINSTALL THE OFFICEJET PRO 8500 910 PRINTHEAD

    HP OFFICEJET 8500 910 PRINT HEAD ALIGNMENT FAILED. HOW TO REMOVE & REPLACE THE PRINT HEAD. I READ THE USER GUIDE THAT SAYS LIFT TOP AND THEN LIFT THE PRINTHEAD. UNFORTUNATELY WE YOU SAID NOT HOW TO PROCEED. I OBVIOUSLY DON'T WANT THE LID ON THE GLASS... THE PHOTO SHOWS TOP RAISED COVER AND ACCESS THE PRINT HEAD. HE DIDN'T THERE HAS NO ACCESS TO THE PRINTHEAD WITH THE LID RAISED!

    Hello

    Please click http://support.hp.com/us-en/document/c02257580 to access the procedure which should solve the problem.

    Please refer to two Solution.

  • OfficeJet Pro 8500 a Premium: questions of the black cartridge

    I used just to the top of my first black cartridge in the printer. Curiously, he did not use the whole upward, but gave me a warning message, long in advance and then just stopped printing in the middle of a page, with the page out to halfway to the front of the printer and told me to replace the cartridge. And the ink had not yet cleared up or whatever it is, it could have at least kept going until he has exhausted all of the ink, and he did?

    So I bought a 'real' HP940XL"on Ebay for a good economy and just went to put it in, but it was only with the label upside. Maybe that's why I saved money on it? Because the label was put on backwards?

    Then he told me that a genuine HP cartridge has been installed, drove to the partial sheet at the front and canceled the rest of the print job, that I had to reprint the firat 15 pages of.

    So if he was not a 'real' HP cartridge, would he not accepted it? Because there is a much bigger economy if I get "compatible" cartridges, it seems.

    In addition, is this old cartridge recyclable locally? We have a place local cartridge and I wonder if I could win by bringing and exchange it?

    The printer recognizes when a non-genuine cartridge is installed. These reloaded or "compatible" cartridges may be able to fit in the camera, but are generally not a good idea.

    You can find that information on this subject in this link for a market study conducted on vs real non-genuine cartridges.

    Remember that ink not authentic is not guaranteed to be the same viscosity or acidity and is potentially capable of damaging the printer ink system.

    Many companies such as Office Depot, for example, offers options for recycling of printer cartridges. Some even give small amounts of store credit for them.

    I hope this helps.

  • OfficeJet Pro 8600 Printhead question

    I bought the Officejet Pro 8600 Plus about a year, and recently the impression was very bad.  I have a lot of horizontal gaps in the photos (color and b & w) as well as in the text.  It is not as crisp as it was when I bought it first.  I use it to write contracts and lately, had to go to the local Kinkos to print that it is not acceptable to give to a potential customer.  I installed the ink HP geniune.  I have tried cleaning the print heads through the tool on the printer, but also download and trying to solve the matter through 'hardware diagnostic tool.'  I always feel the lines of streaks / missing.  According to the report stage of my printer, I only printed 1 266 pages.  I have a hard time to believe that after just as many pages the print head has been overworked or put in his time.  I looked up the cost of a new print head, and at almost half the price of a new printer, I have a hard time to justify the expense.  I really like the printer and won't replace it.  I hope it's just a defective print head that may be covered in some way, or could be replaced at a more reasonable price.

    Opportunities, ideas or recommendations would be greatly appreciated.

    I should probably post that I had contacted HP, even if the printer is out of warranty.  I think what saved me was that I was able to pull up my impression of total, I think it was a little more than 1 000.  Obviously a very small amout of draw has been done during the time period.  They were able to send me a new print head, with instructions on how to replace or envelope pre-paid to send the back of an old man.  Touch wood, no problem since then, and I know I have printed a lot more during this period without any problem.

  • HP Officejet Pro 8600 Premium copy Question

    I just bought a HP OfficeJet 8600 Premium.  I have legal paper in tray 2 and stationery in a status bar.  It can automatically select what size paper he needs or do I need to change it every time I have copy these items?

    Hi Vonnie52,

    If you happen to run across the following problem with tray 2 not detected on your Officejet printers, try the following steps that should help solve the problem.

    (1) turn off the printer

    (2) pull tray 2 completely out.

    (2) turn on the printer without 2nd tray

    (3) turn off the printer

    (4) install 2nd tray

    (5) turn on the printer

    Set the default tray to make Copies:

    Try the steps I provided below and let me know if this worked for you. My current setup for premium 8600 goes like this.

    Impression of the PC: Tray 2 is set as default Type on paper: plain paper

    Copy of the printer: Tray 2 is set as default Type on paper: plain paper.

    Tray 1 contains photo paper, tray 2 contains plain paper.

    This way when I print from the PC it always pull out tray 2 unless I select manually 1 tray to print photos. The same for Copies, when I make a copy he always starting from tray 2, unless I manually select to pull from Tray 1.

    Tray 2 as the default value for the copy configuration steps

    1. press on copy

    2. tap on settings

    3 change the Type of paper in paper-regular

    4 change Select tray 2 tray

    5 scroll and select set as new default.

    Press home to return to the home screen. Press copy, tap Settings and check if Select tray is always tray 2. The current version of the firmware on my printer is CLP1CA1136AR. You can check your firmware version by printing the printer status page in the Setup Menu.

  • OfficeJet Pro 8610: New printhead - printed without using the installer cartridges - want to use

    Has had a chance to offer a new free printhead when one would not accept my new replacement ink cartridges.

    Didn't I have to use new ink cartridges supplied with the new print head. On the contrary, kept all the cartridges no-SETUP, that I had just bought. Printer accepted them and printed a huge amount of things. Some of the prints seem too dark. Now the printer asks to change the cartridges and will not accept the cartridges SETUP.

    (1) is my printer not configured correctly because I haven't used the SETUP with the new print head cartridges?

    (2) is it possible that I can get the printer accepts CONFIGURATION ink cartridges so that I don't have to lose their?

    If the printer did not print installing cartridges and now you want to use them, it will not accept them. I'm sorry. Replace ordinary cartridges.

  • HP Officejet Pro 8600: Pro 8600 message printhead missing or not detected or...

    Message: Missing print head or undetected.   Following instructions, the same restarted several times... always the same message.  How difficult or replace a part?   Thank you JLVB39

    Jean, you're awesome!   I spent hours trying to find it.  Exactly what I needed.  Thank you

    Sincere greetings!

  • HP 6830 Officejet Pro: problem with printhead

    My printer is now under warranty and started giving the following message on a month previously, the error code Oxc19a0003 "problem with printhead.  He continued to print while the cartridges are low on ink.  I guess it was the 'problem '.  I changed the cartridges today and printed 1 page without problems and in the middle of the second page, it stopped printing altogether.  The cartridges that I removed were those that came with the printer when I bought it.  I tried to find an answer this problem today nothing doesn't. I'm in the middle of a project and really need a solution to this problem.

    My product number is E3EO2A

    Help, please!

    Hello

    Thank you for using the forum.

    If you receive this error, is there nothing more you need to do, except to contact support.

    Depending on where you are in, please select the appropriate link:

    Series 6800 printer supports training US, Asia

    http://support.HP.com/us-en/document/c04839288

    Series 6800 printer supports statement Europe Middle East Africa

    http://support.HP.com/us-en/document/c04839289

    Thank you.

  • OfficeJet 8610: Extended Scan HP Question

    HP extended Scan creates an indexed pdf?  I can't find it as an option in the settings.

    Hello

    No, I don't think that HP extended Scan can do. Back to Windows 10 anniversary, it caused a problem even for my printer ready to (loan my printer is a HP Officejet Pro 8620, who is the sister of your printer) and I had to Uninstall and then reinstall the software and driver for this problem.

    Kind regards.

  • Satellite Pro C660 - 21(d): question about the partitions on the HARD disk

    Hello

    I just started using my new satellite pro c660 - 21 d

    My office has drive c, d, u, s
    C either windows 7, Vista D
    The drive U is 342 meg in size

    I didn't have the disk in two 230 gig drive so thoughtless narrowed C drive of 70 GB and D drive with 10 gig (it's the primary recovery partition

    I have now two empty partitions of 170 Gig (from c drive)
    and 214 Gig (from d drive)
    But windows will only allow me to add one as a disc of the user
    He says may not have more than 4

    The reason for being there is a partition of Active recovery without letter.

    I can't unshrink drive C or drive D then I went with 170 GB of unused space.

    I guess that a solution would be to lose the data disk 10 gig that contains the recovery software but then I don't have a backup.

    Suggestions as to what I could do to work around this problem.

    I am now under the Create recovery disks (2 of them) so maybe I could remove one of the partitions after.

    I don't know why he answered instead of edition, but if the recovery disc creation complete with no errors, I can remove the hard drive?

  • Satellite Pro U200 and APPCRASH question (Disc Creator)

    I have problem in my laptop Satellite Pro U200 when I need to use Disc Creator (audio CD)

    Please help my to fix this :(

    * Details of the problem: *.

    Signature of the problem:
    Problem event name: APPCRASH
    Application name: ToDisc.exe
    Application version: 2.0.0.8
    Application timestamp: 46440bf9
    Fault Module name: mpeg2dmx.ax
    Fault Module Version: 2.0.84.30429
    Timestamp of Module error: 3eae72af
    Exception code: c0000005
    Exception offset: 0000dff3
    OS version: 6.0.6000.2.0.0.256.6
    Locale ID: 1033
    Additional information 1: d3a3
    More information 2: fb01a2256ad7e2752c717e2443fc138c
    Additional information 3: d475
    Additional information 4: 02e2de344359c5cb9296e5c52491ddf3

    Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    Usually the application should be removed and installed again, but how to do that with your laptop if this application is not available for download.
    In my opinion, you must remove the system und use well-known application like Nero. If you want to create audio CDs, you can also try with Windows Media Player. Yesterday, I created audio CD's for my car using WMP. It works perfectly.

    By the way: you only have this problem with CD audio?

  • Satellite Pro P100: Need for questions to three strange questions

    Satellite Pro P100: Three strange things on an otherwise beautiful machine

    1 Ethernet limited to 100 Kbps (at this level it really should have been 1 GB)
    2. no micro internal (can't understand why they who excluded)
    3. most irritating batch - top N2 digital key has "where @ should be but the guys @ when you shift press on it." The ' has @ where "should be and type" when you shift press on it. If I was a touch typist and did not look at the keybourd while typing but I'm a Visual typist and I'm continually spoil it - and I'm used to it. If a techie works on my machine, he made his nut.

    Toshiba there perhaps the keys to spare for us?

    Hello

    (1) it is very strange because the satellite Pro P100 was equipped Gbit Lan card and you should be able to use it. I think there could be some bad LAN setting in Lan Card Properties. Check it! You can access it in the Device Manager-> ECS-> Lan card-> properties. It is then a new window and you will find the different tabs. Here check the Advanced tab

    (2) what to say, Toshiba seems different designs for laptop series with different hardware configurations. Your P100 was not equipped with the internal mic. This is why you must use an external mic.

    (3) sorry, buddy, but I do not agree with you.
    This isn't a hardware problem. You use the keyboard language settings simply false. Yes! It s a matter of adjustment.
    I assume that you use the English (United Kingdom) and non-English (United States).

    Check it out

  • Satellite Pro 6100 BIOS upgrade question

    Hello

    I have a toshiba satellite pro 6100 and currently it has 1.60 bios version and saw that the last update of the bios is the 1.90. My question is: is it question where I get the update of the bios of wheather it is from the site of toshiba UK or the United States, is the same bios update, or are they different? The other question is what I have to do the previous bios updates first 1.60 1.70 1.80 and finally to 1.90, or can I just do the 1.90 and who will have the previous updates in that one later?

    Hi Christian,

    I normally prefer to get the update of the BIOS in the same country as I bought the laptop. However, given that the laptop was probably manufactured around the world, I don't think it bothers us really until the update is marked as compatible with your model of laptop. In principle, the update of the BIOS for the components of the laptop and is therefore more linked to the actual model in his country of origin.

    It is not normally necessary load the intermediate versions of BIOS as BIOS is usually not cumulative but is provided as a complete package and includes all the code required.

    Kind regards

  • MacBook Pro Late 2011 startup questions - SMC reset necessary after each shut down.

    I was asked to look at a friends end 2011 Macbook Pro.

    Initially, it seemed dead. No power, no response. I did the Shift + Command + control + Power to try to reset the SMC nothing helps.

    I opened the back and disconnected the battery and the magsafe. I help the power button down for 5 seconds. reconnected the dough tried power on and it didn't work until I plugged the magsafe. Ah ha I thought it, BUT. Once started it works very well, some check everything looks good and battery shows healthy with 70% of load.

    I restart the machine and it starts fine. HOWEVER. I stop the machine and I'm back to square one. Power supply photo and battery connected.

    So I rinse and repeat. battery disconnect power hold button wait 5 plug in back and then turn it on. As before it works only after the power supply was ALSO connected. to test this situation I tried again without connecting the battery and just the power supply. Since then only the battery was in, nothing until that I plugged the battery ALSO.

    So the Macbook will start only after a stop if the battery and power are both removed, button / help for 5 then BOTH the power and battery are reconnected.

    I've seen people with similar questions but no one seems the specific symptoms that it requires this reset each STOP but restarts not on the list.

    Clues, help, correct?

    See you soon

    Paul

    Hi deep:

    Have you tried resetting the NVRAM?

    Try reseting NVRAM. How to reset the NVRAM on your Mac - Apple Support

    Then try reseting SMC. Reset the management system (SCM) controller on your Mac - Apple Support

    Then, try a safe boot. Safe mode try if your Mac does not start-up

    Also, see this help file. If your Mac will not turn on - Apple Support

    Kim

Maybe you are looking for