HP Officejet Pro 8500: Paper feeding problems

Why my printer HP Officejet Pro 8500 has constant pain to pick up the first sheet of paper, when the 'Print' is selected.  He invariably through a blank sheet and then gives the message "on paper" when the paper is in the tray.  It's same with envelopes.  Frustrating!

The troubleshooting in the here document steps can help solve problems loading the paper in the printer Officejet 8500.  Please go through all the steps in order.

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8610: Paper feeding problems

    Is it possible to manually feed a single sheet of paper in the 8610?  I have sheets simple manual power in my old Lazerjet 4Plus and find it convenient if I use 'good side paper '. (reuse, recycling)

    @Arnot41

    Welcome to the Community Forum of HP.

    I don't think you can "unique paper source" in this printer.

    Part of the problem could be the way the printer picks up the paper - the mechanism (rollers, power, sensors) - must be "so" or something can glitch and you might get an error any.

    Assuming that the paper is the same quality paper that could be used in the printer in any case, it is standard 20 # bnd, white paper, or another high-quality brand HP or equivalent, then the following should work:

    You might be able to 'good use' book on top of new paper in the tray from the stack and use it that way.  If the printer not to panic because of the paper with something printed on the back of the paper, it should work.

    Stack the paper into the tray with the clean side to print "hidden face".   This means that the 'already printed side' will be visible when the paper is in the tray.

    You can try it certainly - if the printer doesn't like it, it will tell you on this subject.

    The 8630 Pro OfficeJet print on paper one side "already used" - I just tested.

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    My answer-click accept as Solution to help others to find Solutions and answers!

  • OfficeJet Pro 8620: Paper feed problem

    New Machine - age for a day. Follow the installation procedure and a tray loaded with good paper 20 # 8-1/2 "x 11". When I send a print job to the printer - the finished sheet is great except for a double crease to the top of the sheet. It's as if she gets stuck, deform the sheet and then it ends. It is not appropriate for an office environment.

    This printer has a duplex on the back unit.

    Secondly when I put the tray paper for 4 X 6 photo paper and load the tray... it won't pull the paper and printing. The error message says to check the configuration of the status bar and load the paper - I have already done.

    HI @Scott18,

    Welcome to the Forums of HP Support!

    I understand that your day an old printer HP OfficeJet Pro 8620 is the rustle of paper and do not print on paper 4 x 6. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I can certainly understand how it would make you questions in an office environment. Looks like it's that a barrier inside the printer or a roller is defective.

    To try to fix the problem, I suggest that take a look deeper inside the printer with a flashlight to see if you can determine the cause.

    Please, try the steps in these guides:

    NOTE: Some steps several times may help solve the problem.

    If you have completed all the above steps and your product still has a problem, service the product. If the printer is within the buyers remorse period, put the printer in the point of sale or contact HP.

    Contact HP for service in all countries except Asia-Pacific.
    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number are displayed.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • HP Officejet Pro 8600: paper feeding problems

    Help!   My printer has all of a sudden decides to try to feed a bunch of paper at the same time, ruining the leaves.  May 6-12 pages.

    I don't know the terminology to search for this problem.  There are times when paper changes (for example the new color), but not always.  Hate waste, hate to lose the County. Should I clean something?

    Welcome to the HP community @macandsons!

    I came across your message on several pages of food through your Officejet 8600 and wanted to pop in to help. I would like to see you link below and try the steps in the order for that matter. Generally a good cleaning roll will help this type of concern. If you still find the printer pull in several sheets of paper, then I recommend finally call phone support to talk of a replacement printer.

    More than one Page at a time feeds through the printer

    If you have trouble, let me know and I'll do my best to help.

    Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

    Have a nice day

    HP technical support are available by clicking on the following link:

    http://h22207.www2.HP.com/us-en/?openCLC=true

    (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

    (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

    (3) Once finished, click the "Show Options" at the bottom right.

    (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

  • HP Officejet Pro 8500 first: Feeder does not

    Hello:

    I use a HP Officejet Pro 8500 first all-in-one printer, and recently I started having problems with the document feeder. It always saves when a document is sitting there, but when I choose "Scan" it makes a really loud grinding noise, short and says that I need to reload the document, and then try again. I also noticed that the roller is demeaning not himself, he is already lowered when I place documents in now. I think that maybe that's the problem.

    I also have the error 'Pump motor Stall' when I restart the device.

    No idea how can I fix? I scan a large number of documents in the office and the document feeder is quite crucial for time management.

    Thank you!

    Hello @ddehner523and welcome to the Forums of HP, I hope you enjoy your experience!

    I see that you have questions about your feed paper.  I would like to help!

    I recommend to remove printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I would also turn on the power of the printer into a different wall outlet.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • OfficeJet Pro 8500 has Premium - problem with printing PDF documents

    My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

    Try the following setting and let me know any changes:

    Adobe Reader, launch the dialogue of the printer.

    Click on Advanced Options at the bottom of the dialog box.

    Check the Print as Image checkmart.

    Click OK to approve and try to print

  • HP Officejet Pro 8500 A910 connection problem

    Dear Forum,

    We have problems of connection with the Officejet Pro 8500 A910 printer/Scanner.

    The device is connected through the wireless network and can reach the server (e.g. for the storage of digital images).

    When we try to access the printer (or scan) with a computer (WinPC or Mac) that is also connected via the same wireless network, the printer/scanner is not reachable (host unreachable), i.e. even a simple PING for the network address (IP V4) of the printer/scanner cannot be completed. As soon as we connect to the computer via the wired local network, can be reached at new printer/scanner (normal operation). Between the two States (computer connected via wireless or wired LAN) no changes have been made to the configuration of the printer/scanner. It's all simply inaccessible when the computer tries to connect to the printer/scanner is connected through the wireless network.

    We looked at the different wireless router firewall settings, but can't find anything, the firewall is off (like the router works behind a firewall, like all LAN).

    I've been "compatibility 802. ' 11 b / g "in network settings advanced printer, without effect.

    Anyone who has a smart idea why this is so? We tried different computers with different operating systems, but still the same photo...

    Thank you!

    What router?  Is "isolation wireless" or "AP Isolation" enabled on the router?  This prevents any communication between wireless devices.

  • Configure and analyze the Officejet Pro 8500 a - 910 problems has

    HP Officejet Pro 8500 has - 910, Win 7 Home Premium (64). Two problems, maybe!

    1. no response when I click on "scan a Document or Photo - open the scan dialog box.

    2. impossible to set up 'Scan to network folder Wizard' get error "...". cannot write to the destination folder. "Set read-only permissions or wrong."

    Downloaded the latest version of the software, twice, but still failed to get a scan on my computer file.

    Copy on the printer works fine.

    Right click on the folder specified to send the scan to and under the modification of the properties to read only to shared. Also, your operating system must be password protected, so if you do not have a password, create one. You have a particular anti virus or 3rd party firewall? Under manage scanning settings in the HP software scans enabled?

  • HP Officejet Pro 8500 a A910a: problem formatting of printer after upgrade to Windows 10

    After the upgrade to Windows 7 to 10, some printed documents very well while others print in close columsns of 15 letters causing a document 1 page run 6 to 8 pages long and useless.

    I downloaded the latest driver from HP and used their diagnostic tests.  I used Windows Diagnostics.  They suggest no action.  I contacted Microsoft 3 times and technicians turned out to be unnecessary; It was suggested that finally back to Windows 7.  The printer works just great.  This printer is no longer under warranty.  I have a same printer which works well on another computer running Windows 10.

    I would like to know how to solve this problem caused by the upgrade to Windows 10.

    Wing wrote:

    I use Outlook.  Previews all looked normal.  I had problens with printing of emails but have been able to print a PDF document.

    Hi Wingtip,

    Please follow these steps to try to resolve the problem:

    1. open outlook

    2. double-click on the email address that you want to print (the email must open in a separate window)

    3. click on file and then print

    4. in the print window, select your printer and click Print below options.

    5. in the window options printing, make sure that the print style is set to memo, and then click Page layout

    6. click the paper tab, and set the margins to 0.50 '' on all sides. Also make sure the paper type and size is set to letter.

    7. click OK and then try to print.

    Please let me know if this helped.

  • OfficeJet Pro 8500 a feeding of copy a line from the top down

    By feeding on copy a line from the top down

    Hello

    Please visit the link below to fix the problem.

    http://support.HP.com/us-en/document/c02207107

  • HP office jet pro 8000: paper feeding problems

    Hi all

    I have a used HP 8000 printer and it will not pick up and feeding of the paper.

    I cleaned the rollers, re started the printer by following troubleshooting instructions...

    I also watched the pickup rollers as they go down, and they move into position, .but they won't pick up the paper.

    Is it perhaps a fit I could do myself?

    Thank you

    Kenneth

    Thanks for the reply, Jamieson.

    I did everything you suggested, ecept the firmware.

    But I leave windows 7 download the internet application... I sssume they picked up later?

    I have a CD with it, but it's probably outdated...

    Anyway... I will try once again and I hope I'll be able to use it and do not have to sell...: {) ~}

  • : HP Officejet Pro 8500 A909g Pr: problem installing drivers printer Officejet Pro 8500 A909g

    He is a former printer who has worked for years, but whenever I attach a printer Epson Photo to my PC, use it, unplug it, my HP printer fails. I've always been able to reinstall and it works very well. This time it somehow uninstalled the drivers and when I try to install from the CD of HP, he will not reinstall. I get the yellow triangle on Device Manager and the devices and printers Gino PC. When the installation CD fails, I get a message problem found with your network problem may existwith network printer function. Try to fix the problem then clickretry or click next to continue.

    Rediscovery of detected printer problem. Your PC may not be mean track on the line of your printer status changes.

    If you use firewall software, check port427 UPD is unblocked from your printer to 192.168.1.5 to your pc. To solve this problem try to power your printer market.

    Powerinf the printer does nothing. I have disabled the firewall with no result. The UPD port, I don't know what to do. I tried all the fixes from HP and MS and they show the printer but no miracle car.  Does anyone have any ideas what to do next?

    Thank you E - roq,

    I tried everything you mentionrd sxcept msconfig. It did the trick. My printer prints and reset msconfig... One more question if I can - my printer will work with Windows 10 or do I have to buy a new 8630?

  • OfficeJet Pro 8500 a model: A910: paper will not feed

    My 8500 receives the document and begins to prepare for print but don't feed does not in any paper. I used it to print a front right envelope stoped feeding.

    Hello and welcome to the community of HP @Steve1358,

    I understand that your HP Officejet Pro 8500 does not feed paper. I'll be happy yo help.

    Here is a link to a document offering solutions to troubleshooting to your question.

    HP Officejet Pro 8500 has e-all-in-One Printer Series (A910) - displays a Message "Out of paper" and the product does not look upward or paper feed "

    Try the above steps and let me know the results.

    If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

    I hope this helps. Have a great day.

  • Problems with the operation of the Second paper tray - HP Officejet Pro 8500 has more

    I just bought a second paper cartridge for my HP Officejet Pro 8500 has more. It shows up on my printer paper tray 2.  However, I can't understand how to go between the paper trays to get items to print from the individual trays.  A choice should not result when I click on PRINT?  Or if I should not be able to set up a default tray for printing on letter size, but be able to change in the other side, when I want to print an envelope?

    I will be happy to help you with this problem.

    The 2nd test is an accessory. It is not downloaded in the drivers. You will need to do the 2nd tray DEFAULT tray for stationery. Go to your settings on the printer. Choose Preferences and go to the default tray.

    The envelopes and any other type of paper in addition to the letter will be put in TRAY 1.

    Let me know how it goes.

  • HP Officejet Pro 8500 a: HP Officejet Pro 8500 has come looking for the paper.

    Hello and thanks for any advice.  I have a HP OfficeJet Pro 8500 started a clicking then that he was trying to pick up the paper for printing a document and then received a paper error output (bin was full).  I removed all the paper and found a small plastic piece 1/4 inches long and looks like a piece of home (he's not... looks like only). I replaced the paper and tried to print.  I opserved that the mechanism of paper collection has diminished, but the wheels do not turn. I manually pushed a piece of paper in front of the van and it printed.  The collection of paper wheel is the problem... is there an available spare part?

    Hi dwaryk,

    Thanks for joining the forums of HP's Support with your request.

    I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer that seems to have lost perhaps a part and the mechanism of paper collection has stopped working. I'll help you as best I can.

    I checked the list of replaceable parts for this printer and who find that the mechanism of collecting paper is not a replaceable piece by customer. If the printer is broken, a replacement may be your only option.

    I suggest you contact HP support. They could have an option to replace/upgrade the printer that you could save a few dollars to the retail costs.

    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

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