HP Officejet Pro 8500 prints incorrect color photo

My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

I restarted. I reinstalled it. The problem still persists. What else can I try?

Gibas

Hello Gibas,

Welcome to the Forums of HP Support!

It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

Let me know if this can help,

Tags: HP Printers

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    Hello
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