HP officejet Pro 8600 cannot connect to the scanner

HP Office jetPro 8600 NG11a, Windows 7 OS, connected to the network via an ethernet connection

I've only had the printer for a few months. Initially, had problems with the network connection that has been resolved by manually inserting the IP address outside the DHCP range.

I now keep getting a scanner mesagesaying is not available. I try and turn it back on, but it does not work

I have run the analysis doctor and followed the instructions but it is unable to solve the problem.

I uninstalled and reinstalled drivers and who does not.

Here is mention of the IP address, but as I had all the problems before I am reluctant to interfere with the IP that the printer itself is OK.

Nothing has been changed on my system, I have not actually used the scanner to date but notice all of a sudden the error message on my toolbar and then found that the scanner will not work.

I would be grateful for any help.

Much thanks 2DX


Thanks for responding.

I worked my way through all the suggestions and nothing worked.

For the moment everything is OK, I've installed a new driver of network and turn on the printer before starting the computer well.

I cross my fingers, but it is very worrying that I had all these problems of network with a new printer.

Cordially 2DX

Tags: HP Printers

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