HP officejet Pro 8600 cannot connect to the scanner

Similar Questions

• Printer HP Officejet Pro 8600 Plus works but the Scanner does not

  I recently bought a Toshiba laptop with Windows 7 Home Premium operating system.  My previous laptop is a Toshiba also upgraded to Windows 7 Home Premium operating system.  I have a printer HP Officejet Pro 8600 more all-in-one printer.  The printer/scanner works fine with my laptop more older but with the new laptop that I can't get to the printer.  I am not able to get the scanner to work.  I reloaded the software several times but the scanner still does not work.  The scanner works fine with laptop more old, even if it has the same operating system.  I get an error message that says "Scan of the computer is turned on.  You can start a scan from the printer.  Your computer is not listed as an available computer control panel of the printer.  If please restart your printer and try again. "Can anyone help with this?

  Hi ranjisamaraweera,

  Even though I'm MVP I represent Microsoft or speak. If I can and will speak
  as I think.

  The proper functioning of the printer and Scanner is the direct responsibility of the producer of material
  and no windows. There are hundreds of these devices that work correctly on Windows 7 if
  those who don't have no drivers and other interfaces which are not compatible to Windows 7 should be
  written correctly. Of course many older devices are not supported by their creators for later
  Versions of Windows. Microsoft passes but does not write drivers and interfaces
  Printers and Scanners need to function properly. So, the manufacturer and no one else, is totally
  Manager to see if there are interfaces and appropriate drivers.

  Many device makers do not write new drivers and interfaces for older hardware because either
  they cannot support the new methods or because they want to sell new hardware.

  Personally, I don't think that Microsoft is lying because they also say that device manufacturers have the
  Omos unique to provide the necessary compatible drivers and interfaces.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• the officejet pro 8600 can connect more than one wireless router?

  the officejet pro 8600 can connect two separate wireless routers?

  Hi Thetinman,

  No, it is not possible that you can be connected to 1 router at the same time.

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• OfficeJet Pro 8600: Help: I changed the cartridges and they are locked (JO 6800)

  I had a few problems print quality with my OfficeJet Pro 8600 and I changed the ink cartridges (950/951XL). Unfortunately, the problems are remained so, instead of buying a new printer head, I bought a new printer: a 6015 OfficeJet at Staples. First of all, I had to install the set up of the cartridges but pass them the old printer, which I had already brought to the depot of garbage to new XL versions. And guess what? The cartridges were locked! Now, I have to remove the locks in the old broken printer (what is left) or I can throw them-which is a shame because I bought the new 8615 especaially because it uses the same (expensive) XL cartridges. Please HP: help me. A loyal customer.

  Any cartridge that is installed in your Officejet Pro 8600 would not be usable in another printer, including a different of Officejet Pro 8600 8600 Pro Officejet "cartridge protection" was defined.  This cannot be reset, even in the original printer.  Turning off the cartridge of the printer's built-in web server protection will not affect future cartridges installed in the machine.

  Given the circumstances, I suggest call HP and ask if they can help to.  If they decline please post here and I'll see if I can help with a different approach.

  You can disable the protection of the cartridge in your Pro Officejet 8615 for the future.

• HP Officejet Pro 8600 - Paper copy on the glass of the scanner, Officejet tries to copy the ADF

  I'm trying to copy a document on my HP Officejet Pro 8600.  I placed the original face down on the scanner glass.  There is no original in the ADF.  Then, I pressed "Copy" and "launch in black."  the Offficejet then "think" the original is in the ADF file and try to copy a non-existent original.  The Officejet then generates a paper jam «»
  in the ADF file' error message with instructions to clear paper jam and press 'OK' and spews a piece of paper from the paper tray. There is not an option for 'back '.  If I try to humor the Officejet by opening and closing the cover of the ADF and pressing 'OK', the Officeject generates a copy which is covered with black ink.  If I ask preview copy o, the document on the scanner glass is displayed.  I can adjust margins, etc.  When I select then 'copy' and 'Black start', the Officejet is trying to copy a nonexistent document in the ADF and generates the "Paper jam" message again.  Since there is not an option "go back", I turn the printer off, then turn it back on, and then try again.

  How do I train me or the Officejet for copy of the scanner glass when the original is located on the glass of the scanner NOT the ADF?

  Thanks for your help to solve this frustrating problem.

  Hi Knitter507,

  Try to do a hard reset as described in the following link.  Click here

  If that doesn't help, can you print a printer status report and give me the a.) Product # and B.) Version of the firmware of the printer?  To print the report, press on the arrow to the right on the screen of the printer control and then configure / reports / Printer Status Report.

  What is the operating system for your computer?

  You are able to make a hollow photocopy the ADF?

• HP officejet pro 8600 - cannot print from my macbook pro

  We just bought a new HP officejet pro 8600 but for some reason, we cannot get my macbook pro to print on it. My mac says it is connected to it. It is listed in the printer only and all the settings look fine, but when I send a document to the printer, it will not be printed. He did print the first day we had (a week ago) but it stopped and we cannot figure out what to do. My daughter's PC will be printed, as well as the pc of my husband. It is the first time that I had problems printing to a hp from my mac. Any thoughts?

  I had my Officejet Pro 8600 about six months.  Recently, I had the same problem.  It continues to print from my Windows computers but not the Mac.   Labour goes into the impression that it is place on a wedge.  I tried many fixes, including the removal of the printer and reinstall.  Usually removing and reinstalling it will fix for a while, but now, even that does not work.  In my view, that the permanent solution is to buy another printer.

• OfficeJet Pro 8600 appears twice in the selection of drop down menu printer with each of the different names.

  Hello!

  I recently acquired an Officejet Pro 8600 and immediately connected to my network wireless as stated in the manual. No other type of connection has been used beforehand and the operating system is Windows 7 64 bit.

  After that the installation of the printer driver appears twice each time that a program asks me to select a printer from the drop of the printing devices in the typical menu of preparation of printing.

  There is an entry for "Officejet Pro 8600 (network)" and something in the sense of 'HP95CDN' (Officejet Pro 8600). I can't remember the exact names off the top of my head, but it is the name of the printer with the 'network' in brackets in one case and a kind of shortcut ID printer with full name in parentheses in the other case.

  According to the program, one of the options gives the desired impression while the other simply causes a queue of indelible impression for the name of the unit in question that is stuck to a few KB of data transmission.

  Usually printing works with the device with the identification of the printer in its name, but I recently had a case where with LibreOffice printing only works with the other choice.

  Can someone explain to me exactly means?

  See you soon,.

  Pete

  Direct entry Wireless will be visible under menu so direct wireless is on... However, since you are able to print another icon (not the network icon) I assume direct wireless is off coz you will not be able to print from wireless directly on the printer if you are connected to the router.
  
  I believe that the icon of the printer (not the network icon) has a port WSD assigned and is automatically detected by the operating system and installed.
  
  Go to service window and check if you have any input that says function Discovery Provider Host and see if it is started. Try to stop the service, and remove the icon of the printer (not the network icon) in the print server properties.
  
  Restart the PC and check if the icon comes back or try to uninstall and reinstall
  
  Let us know the result

• HP Officejet Pro 8600 cannot receive faxes

  HP Officejet Pro 8600

  ================

  Cannot receive faxes.

  Able to send faxes.

  Have a line telephone/answering system equipment, with 4 lights.

  I send a fax to the 1-888-473-2963.

  A few minutes later my phone/answering machine equipment has started ringing 4 times, asking to leave a message.

  Then I heard the ringtone that a fax has been available and I checked the printer display. I had an option:

  "receive faxes manually.

  I pushed this option and the incoming fax was printed.

  If this case should be closed.

• HP officejet Pro 8600 +: Missing page in the «HP Print for Chrome» software orientation option

  I can print OK in the format default portrait of a model of Toshiba Chromebook CB30-B-104 for a HP Officejet Pro 8600 + using "HP Print for Chrome" (installed from the app store for Google Chrome), but I can't find an option anywhere to change the page orientation. So if I print a document/image oriented in landscape format, it occupies only half a page of A4 portrait oriented superior. I tried to turn the image/document in the print dialog, but the rotation is ignored when printing is performed.

  Is this a "bug" or am I missing something?

  Updated February 10, 2016

  My original statement was misleading. I should have checked my facts more in detail.

  I cannot find an option called "Layout" to select "Wonderful landscape" or "Portrait" page orientation when you try to print the PDF files. When you try to print from other sources, the 'Layout' option seems OK.

  Hello @JBL11.

  Welcome to the Forums of HP's Support. I understand that you have a problem with the page orientation when printing with HP for Chrome print Chromebook. I would like to help,

  When I tried printing of Chrome app I had an orientation option. I pull a document and press Ctrl + P.

  Then I double checked that Print of Chrome was my printer destination. (I also use Google Cloud Print to the same printer).

  My options going to the bottom of the list are Destination, Pages, and page layout. Put in page gives me the ability to change from portrait to landscape.

  Have you tried to uninstall and reinstall the application?

  1. Click on the list of apps icon in the launcher at the bottom of the screen.
  2. Find your application in the list and right-click (click with two fingers on a Chromebook) its icon.
  3. Select Delete chrome.

  Gives it a try and let me know how it works.

  If this solves your problem please click on accepted Solution so that other people with the same problem can find the easiest answer. If you want to say thank you, it's always nice when someone clicks Kudos. If you have any other questions let me know.

• OfficeJet Pro 8600 Plus: is the Officejet Pro 8600 wireless compatible with the new standard AC dual routers.

  ISP is the Modem upgrade to DOCSIS 3.0 model. My current router, Linksis E 3200 is not fully compatible with the new modem, I have to upgrade to a model of AC Smart WiFi dual band.

  The wireless in this 8600 printer is compatible with the standard AC. If this is not the case, can it be upgraded via download to make the wireless compatible. Top of my head I have think.

  The wireless connection in the Officejet Pro 8600 is compatible with 802.11n connection on the 2.4 Ghz band.  Check your new router (or candidates for a new router), most routers AC will be also in charge of N connections.

• Web services Officejet 8100 printer cannot connect to the server

  I tried to set up ePrint - HP connected on my Officejet Pro 8100, which, for some reason, it's own decided to disable the eprint service. When I try to connect to get the confirmation code for HP connected, this message appears

  "Unable to connect to the server.

  Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
  If your network requires a proxy server address to connect to the Internet, click Proxy enter or check your browser settings. »

  I tried all of the suggestions posted in this post-

  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile-printing-and-ePrintCenter/cannot-connect-to-se... - but none solved the problem.

  Apart from not using web services or filing a compliant under the terms of the UCC for the guarantee of marketability, what to do next?

  Hello RealGomer,

  Welcome to the Forums of HP Support!

  If I understand your message your Officejet 8100 is more connected to the Web Services and you have tried to assign a manual IP address of the printer.

  In the link you provided I have not seen any information about which server DNS has been used, because it is usually the cause / root of the problem, try to enter the DNS name of 8.8.8.8 & 8.8.4.4. To enter, you must be in the Web integrated to the network printer server.

  If this DNS information do not resolve, I'll get another for the DNS installation program.

  See you soon,.

• HP officejet pro 8600 and connectivity

  I have a hp officejet pro 8600 more and that you have connected the system to my old pc (win xp operating system) via a USB cable.

  I also want to use the printer from my laptop (WIN 7 64 bit) via my wireless network.

  I took a peek on the site www.hp.com/go/customercare and I'm still unsure of what I need to make connections and what setting I should follow to get the old PC and my laptop running.

  Should I remove the USB cable and set up a WiFi network only, or use the USB and wireless network?

  Assuming that both computers are connected to the same router wired / wireless, then the easy way to do this is to connect the printer to the router (only).

  I recommend that connect you the printer to the router with an Ethernet cable, if it is located close to the router.  A Wi - Fi connection is also possible.  Use the Wireless Setup Wizard in the network menu on the front of the printer to establish a wireless connection.

  Once the printer is connected to your router, download and install the latest version of the software for your printer from the "Support & drivers" link at the top of this page.

• How can I get my HP Officejet Pro 8600 more to send the scanned item directly to e-mail?

  I just moved to the top of a new HP Officejet Pro 8600 more a HP 6500 printer.  On the old 6500, it gave me the choice to send the scan to my email, however, that option is not available for me on the new scan of 8600 software.  How can I add email to my choice of where to send the scan?

  Thank you...

  Hi NICOLI12,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand that you want to know how to scan to e-mail.

  I'll be happy to help you.

  You should be able to analyze through the scanning software HP to e-mail can also scan to e-mail from the control panel of the printer. I have provided a document to find out how Scan.

  Hope that solves your problem.

  If you are on Mac, please let me know.

  Thanks for posting on the HP Forums.
  Have a wonderful day!

• HP officejet pro 8600 more random print the unreadable text

  Hello

  I have a problem with a newly acquired HP officejet pro 8600 N911g. When you print the document, some pages are filled with unreadable text instead of the original text (e.g. ' eft! bdujtop! dpssf-wcy TPQ! QSF"). It happens whenever I have print the same document, and sometimes on a few lines of certain pages.

  When the same issue occur on the same page, that's exactly the same gibberish (so it isn't random text).

  Here is an example of an impression goes wrong in the middle of a page.

  The printer is plugged in and the PC is wireless.

  I tried to launch HP print and scan of the doctor, he did not find any problem.

  He tried to print with another PC, same problem happened. My OS is Windows XP with SP2 32 b.

  The printer model number is N911g, the product number is CM750A and the number is 22241.

  Any advice would be helpful.

  Thanks in advance.

  Normally, this means that there is a problem with the radio wireless on the router. It may work fine for everything else for now, but it could be losing signal slowly, that would not be noticed by most of the things until the signal was almost gone. Signals of printing and scanning signal, for some strange reason, I've never even had explained to me, get back on it lose everything first and suffer the worst. I try to search for the firmware updates that may be available for your router, as it may just be a firmware issue that causes a light signal lose. If that does not resolve the problem, I would look in get a new wireless router.