HP Officejet pro 8600 & chromebook problem

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• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• Officejet Pro 8600 cartridge problem

  Replace my cartridges with HP 951XL and got an error cartridge problem, "one or more cartridges appear to be damaged. Cyan and yellow. Remove them and replace them with new cartridges. "Brings back the cartridges new Office Depot and exchanged out them. Had the same error after putting the new in. Any suggestions?

  Of that here, the document has troubleshooting steps that may solve the problem of rejection of cartridge on your Officejet Pro 8600.

• HP Officejet Pro 8600 Plus: problem of print head

  Have had this printer for a couple of years without any problems.  All of a sudden getting the message: printhead appears to be missing, not detected, or incorrectly installed. Lived all the recommended diagnostic checks but still a problem. I got it working the first time but then after a few days print message pops up again. The message won't let me come back to the homescreen on the printer.  I took it by a realignment and the printer prints a test page. If the printhead has been the problem, then I thought that he would not be able to print a test page. Any suggestions?

  Thanks for your support Gemini02.  As well as through the HP recommended diagnostic tests I blush as the printhead to hot water, but still the same message. I also downloaded and reloaded the drivers, but to no avail.  The machine is 3.5 years old and so I came to the conclusion, it exceeded its use by date.  The cost of a new print head is $ 70 while the printer, HP Officejet pro 8600, is now manufactured and was replaced by the Officejet pro 8620 which sold $275 by HP.  HP said that because of the age of the printer, there is no guarantee that a new printhead will not solve the problem.  I then bit the bullet and ordered a new printer.

• Officejet Pro 8600 printing problem

  I bought my Officejet Pro 8600 on 4 June 2014. I use windows 7-32 bit, everything worked fine until June 25, when I got an error message when you try to print saying "unable to communiucate with printer. I ran out and the printer worked again. On June 27 the same message, but his time of 8 hours of troubleshooting has not solved the problem. During a clean reinstall everything if fine, green all ticks, then all at once the connection is lost, managed to print a document during this time, but then print to square 1. Sometimes the software automatically detects the Lan connection and sometimes I have to put the IP address but two methods fail after a short time. I closed my firewall, but that made no difference. Talked to my son who is a computer expert and it is strange to have the same problem with its HP printers, which it has failed to resolve yet. I am 72 years old and have reached the point of despair that nothing seems to work and I've only had the printer for 3 weeks, that I would really appreciate if you have a solution. cordially 2dx

  2DX

  You run any type of anti-virus program?

  Create a new TCP/IP port with the static IP address assigned to the printer.
  Do not use the Port of discovery of HP created by the installation of the printer driver.

• HP Officejet Pro 8600 more: problem with HP Officejet Pro 8600 more light

  As soon as I turn on my printer after some time one get a short flash printerscreen code: B84D7A4. Subsequently, I get the massage that I have to powerdown the printen and turning the power on again. This repeat hisself without end. If I disconnect the network cable from the printer starts normal. As soon as I connect the network cable, I get the same error code.

  If I connect to another network port, I have the same problem.

  Who knows the solution for this.

  I can still print via USB cable in. But I don't get the option to the printerscreen: SW update.

  Greetings @HPofficejetPro,

  I saw your post about the problems you are having and I can find some things that you can try.

  Have you tried another ethernet cable?

  The same thing happens when you connect with a USB cable?

  HP regularly publishes updates of firmware that can also correct the problem you are experiencing. With the USB cable is connected, you can click on this link to download the firmware update for the. HP Officejet Pro 8600 more e-All-in-One Printer - N911g.

  Is the printer connected directly to a wall outlet or a surge protector or a power bar? We want to connect it to a wall outlet so that we can eliminate the source of energy as the primary cause. See this document for more information on the problems when connected to an uninterruptible power supply/Strip/surge protector power (Note: this document is not limited to printers Laserjet.)

  Please let me know the results, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• OfficeJet Pro 8600 Plus: problem of scanning the computer

  I have a HP Officejet Pro 8600. It is configured for a wireless connection.  All the features work, i.e. copying, printing out of internet/office, Fax, with the exception of scanning.  The printer is displayed the "OS is not taken in charge for this feature.  He has never done this before.  I was always able to scan to my computer before. My OS is Windows 7, 601.64.  I tried to reinstall the HP with the provided CD, but which does not allow me to run that is.

  Any suggestions before I have throw out the window?

  Hello

  Can scan you from the HP Officejet Pro series 8610 software by clicking Scan a Document or Photo?

  If not, try after HP print and the doctor Scan by selecting the difficulty of analysis:

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E013-1&h_keyword=DG-NDU

  What are the results reported?

• OfficeJet Pro 8600 duplex problem - always resizes

  Hello

  You just bought a Officejet Pro 8600. Install the duplex unit. When I send a book to be printed the 8600 INSISTS on resizing the document, as if obeying some invisible margins.

  The police is also resized.

  This seems to happen regardless the setting 'preserve the page layout.

  I'm on Windows 7 x 64 and I have the latest Firmware

  Grateful for any help

  The only way to prevent resizing the last pages of the 8600 is to use another driver to print with it. I'll link the steps below. Let me know what happens.

  How to assign other drivers to print in different Versions of Windows

• OfficeJet Pro 8600: software problem

  The icoon printericoon who goes to C:\Program HP HP Officejet Pro 8600\Bin\HP Officejet Pro 8600.exe"- UDCDevicePage start;

  does not start.

  I can not all settings in the software. I know that it worked a few months ago.

  I already reinstalled the HP full software is still no change.

  I have follewed the instructions after the relocation.

  Windows is not blocking the program, I even tried to make it work with windows at the level low.

  Hello

  Try following the steps to install the following hotfix, and then search for any difference at the launch of the software of the printer:

  http://support.HP.com/us-en/document/c03640384

  Please let me know if this is useful,

  Shlomi

• HP Officejet Pro 8600 more - problems of duplex scanning

  Hello

  I recently bought a HP Officeject Pro 8600 Plus and I work from a mac 10.6.8. Whenever I scan from the charger it creates only a single document face and I can't find anywhere in the settings of the printer itself or the "scan of the computer.

  settings in the Hp printing software utility to change double-sided scanning. NB. I use the 'save a pdf option.

  Any help would be appreciated. Thank you

  If you scan directly from the printer, when you are on the menu to choose how you want to save the file (in format) there should be a lower left button that toggles between the original side 1 and 2 original faces.

  What is the functionality you are looking for?

• OfficeJet Pro 8600: message "problem with the printer or ink system.

  I replaced the magenta cartridge with a new cartridge genuine HP (end of warranty 2017/01), but now get a message "problem with the printer or the ink system.

  If I restore the old cartridge I get the message that it is empty, but all the other options of the printer are available.

  Online support does not give me any result of solution but suspect there may be a manufacturing error in the new cartridge.

  Does anyone else have this problem or advice?

  Hello
  
  Please click HEREto access the procedure which should solve the problem.

• HP Officejet Pro 8600 Plus: HP Officejet Pro more than 8600 mysteriously went offline today

  Hi all.  Hoping that someone out there has experienced and solved the problem, I will describe.  We have a desktop computer with Windows XP Dell, a Dell laptop with Windows 8 and several iPhone 4.  We also have a quantum Verizon FIOS router, which we installed a week ago.  (We were able to print to the printer HP of all of our devices, once the new router has been installed).  Until today, all of our devices connected to the router and our range of HP printers.  Today, we cannot print anything for the HP printer.  We uninstalled and reinstalled the printer software.  We have followed all the steps HP print and Scan doctor.  We have unplugged the printer and the router and plugged them both back.  We rebooted all electronic devices.  We ran the network Test on the printer wireless and did get the message 'no problem found.  Congratulations on the success of your wireless printer setup. "All the results of the test came as a 'PASS '.  Still no luck.  The printer is 'offline' and none of our electronic devices even recognize it.  Any help would be welcome!

  Welcome to the HP community @FedupinVA,

  I saw your post on your connection on your HP Officejet Pro 8600 more problems, and I would help him.

  Try the steps in the link below, it offers the solutions to this problem. Please try all the steps and let me know the results, as well as the problems or the error codes that you met.

  HP Officejet Pro 251dw, 276dw and 8600 Printer Series - printer keeps no connection Wi - Fi

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• N911a HP Officejet Pro 8600 error scanner cannot communicate with the computer.

  Original title: is anyone has the sweep of HP Officejet Pro 8600 n911a problems when you use Windows 7 Pro?

  Just bought this laptop of HP Pavilion dv6-7138us, and had the updated operating system upgraded to Windows 7 Pro, directed by Office Depot until I take possession.  The all-in-one HP Officejet Pro 8600 n911a (bought a few months ago) will be analyzed to this laptop.  I can't access "managing the scan of the computer."  When I try to open the scanner of the icon, the message begins with "scanner cannot communicate with the computer."  I was on the HP support forum, tried to uninstall and reinstall the driver, even tried to download the driver on the net, you run printing HP & scan doctor, tried all disconnect them reconnect restart options, all without success.  The functions of printer normally with this laptop and the printer function scanner AND correctly on other two laptops running Windows XP Pro.  Which makes me suspect that this is a problem Windows 7 Pro.  Could this be just?

  My apologies if this isn't the right forum for my problem.  Please redirect me if this is the case.

  Any real help will be GREATLY appreciated.  It's so frustrating!

  Thank you.

  Hello

  1. you have any security program installed on the computer?

  2 did you a recent software or changes to the material on the computer?

  Method 1:

  I suggest you to disable any anti-virus program and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2:

  You can also run the printer Troubleshooter and check if it helps.

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 3:

  I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  See also:

  "The computer cannot communicate with the scanning device" Error message in Windows Vista

  http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&DLC=NL&DocName=c00852756&LC=en

  I can't scan in Windows using the HP software

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4323659

  Hope this helps and let us know if you need more assistance. We will be happy to help.

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• OfficeJet Pro 8600: OfficeJet Pro ePrint 8600 - cannot select paper tray - HP needs to fix this problem

  This is a limitation of the software that HP needs to fix. I bought this machine multifunction largely for two features, ePrint, and two bins to paper. I had released two paper because I often need to print on paper thick and does not want to manually load the cards into the printer whenever I don't want to print on thicker paper. Unfortunately tray 2 is not compatible with card stock so I keep copy regular paper in tray 2 (tray 2 is defined as the default tray) and I keep card stock in Tray 1, which is compatible with cards. The problem and the limitation is when I am traveling and want to use ePrint. Even if my default tray on the printer is 2, which is where the paper is, if I use ePrint to print, HP ePrint by default tray 1, which means that I print on thick paper. This isn't only a problem when you travel. One of the advantages of the ePrint, in theory, is I can print on my desktop at home via ePrint printer when connected to my VPN employers. I've had this machine for two years. It seems that HP would have an update now to solve this problem. So far, nothing. Frustrating!

  Hello @HudsonOH,

  Thanks for posting in the forums of HP and welcome.

  I understand that you are not able to choose your paper tray of your HP Officejet Pro 8600 Premium e-all-in-one using ePrint. I would like to help with this, as much as I can.

  Unfortunately, when you simply send an e-mail to the printer, you cannot change the print settings, because it uses the default settings on the ePrint server.

  However, if you have an Android or iOS device, you can download the HP ePrint app. This allows you to add the printer by ePrint e-mail address and send print jobs when you are not with the computer (need you an active wifi or data connection, however). The application also allows to select print settings if you can ensure that you don't waste card stock paper you loaded in the machine.

  To download the app on iOS, simply open the app store and type 'HP ePrint' in the search bar.

  To download the app on Android, you can open the store game (or game of Google) and search for "HP ePrint.

  Once you have installed the application, you can add your printer via his email ePrint:

  1. open the ePrint application and select OK on the demo screens.

  2. Once you reach the home screen, it will show your printer name, or not find printers (depending on whether you are at home with your printer, or on the go). Select this check box.

  3. you will see a tab at the top that says all, select it.

  4. press on the + symbol to add a printer.

  5. Enter your ePrint e-mail address and select Add.

  To print using the application, return to the home screen and select an item to print one of the options listed. Note: If you are on iOS, you can even add your e-mail information in the application so that you can print emails.

  In addition, you can sign up here for updates on the new firmware and software for your printer, in which case no alternative workaround should arise: stay connected with updates from HP

  I hope this helps!