HP Officejet Pro 8600: HP Officejet Pro 8600 does not print from Tray1 or tray2 after hardcoding IP

Hello

We recently pre-programmed IP address for this printer and it has now 2 questions:

1. it will not print from the default tray which is tray 2 (says it's out of paper) that is not

2. in printing on tray by default, he's trying to print from the Tray1 which is the plateau of the envelope

It worked fine for 2 years until this IP address change.

Here's my device settings, who has always worked before the change of IP address:

Thank you
PAM

Hi @RDVNA and welcome to the Forums of HP!

I see that you are having problems of selection of bac. I would like to help!

I have a few steps to get started:

I would recommend starting with a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I suggest also download and run the HP print and Scan Doctor.

Good luck and please let me know the results of your troubleshooting operations.

Tags: HP Printers

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