HP OfficeJet Pro 8600 icon opens the screen on the desktop but does not scan option

HP Officejet Pro - N911a e-all-in-one printer
Serial number:
{Removed privacy}
Product number: CM749A

When I opened icon HP OfficeJet Pro 8600 I see no lopnger options to select scan or fax from the computer monitor screen and HP printer assistance does not open.  How can I fix it?

My solution was to delete and reload the software.  I downloaded the software from the HP support site and installed on my hard drive.  It worked.

Tags: HP Printers

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