HP Officejet Pro 8600 more N91: Printer crashes with 0xB845D7DC when connect to UPC Ubee cable modem/router EVW3226

Printing: HP Officejet Pro 8600 more e-All-in-One Printer - N911g

SN: [personal information]

REF: CM750A

FW: CKP5CN1516AR

Then try to connect to the router wireless (active DHCP), the printer LCD display starts to blink and a second, it displays B845D7DC.

After that, the printer asks to reset and it restarts with wireless off.

I have a cable modem with router wireless of my cable TV UPC provider called UPC Ubee EVW3226.

I tried to connect the printer to the router using the WPS button and provide the password. In both cases, I have the same behavior.

I have a dozen other wireless home devices that connect without problem to the router. But not the printer.

Please let me know what other information will be good for you to solve the problem. Or, please provide a workaround solution.

I found the solution:

connect to your printer cable (you can use a direct eth between your computer and your printer cable), access the web interface and disable support IPv6 (let the IPv4 only verified): network > General > protocols > only IPv4 verified. Save and restart the printer.

In 80% of cases, it will work on the wireless connection. For the other 20% when it does not work, try to assign a static IP address to your printer (network > Wireless > IPv4) in a second time. Take data from your router (IP, gateway, DNS).

Tags: HP Printers

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