HP Officejet Pro 8600 N911a: E Print email address

Hello

Don't know if anyone can help. My 8600 has had a problem which was under warranty so I call HP just reset my printer that tell me to try it. Unknown to me my eprint information was wiped out too. Before I had time to put things up once again the problem came back and so I rang again HP who sent me to a different printer. I changed the printer and tried to set up eprint, which he gave me a new eprint email address. I tried to put my old email address in, but he said that he had been taken (Yes by me). I looked in help, but having said that you will need to print the code of the old printer to move it to a new.  After putting all the bits in the old printer it says that my original settings for eprint had been cleaned, I guess it was when I did the reset. Now how to get back my original email.

Any help will be much appreciated.

@Biggleswick

I'm sorry, you've been around the block on this several times - and it is good that you now have a printer that works.

The bad news: the algorithms (code) used by the email ePrint software do not re - use your new ePrint email address - even if it's your own e-mail address.

You must assign a new ePrint email address whenever you need to reset your ePrint for some reason email address if it's your fault that the custom address has been lost / reset / manhandled.

Perhaps this restriction will be modified in the future... It is hoped for that to be the case.  Grumble, grumble, book the mouse on the desktop...

See:

Add the printer device

See the Section titled:

  • ePrint Setup
    • Complaint form / Web Services Information Sheet / add a device: any time setting

When you see a post that will help you,

Who inspires you, gives a cool idea,

Or you learn something new.

Click the 'Thumbs Up' on this post.

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Tags: HP Printers

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