HP Officejet Pro 8600 N911a will not print from Windows 8.1
I have a HP printer Officejet Pro 8600 N911a that returns the 72234 error code everytime I try to print a document from my Windows 8.1 desktop (HP 1520 t).
Also, there is a single instance of error code 74899
The same document prints fine on my Windows 7 Desktop and my Windows 7 Netbook.
Firmware of the printer is: CLP1CN1416AR
Firmware from the Support Page of the printer appears as: CLP1CN1322CR (2014-07-18)
What should I do next to be able to print from my computer Windows 8.1.
Note: This is the first issue I had with this printer that was bought a year ago.
Hello Steve, I hope you're well
Thanks for getting back to me with your info!
Yes, I would first of all, running the wizard of wireless configuration from the front panel of the printer (installation program, Menu, Assistant wireless network), make sure that the printer is connected to your network, then proceed to uninstall the printer, restart the PC and reinstall them both back on your computer.
I hope that this is the solution!
Have a great Monday!
Tags: HP Printers
I have a Mac the OSX Lion version 10.7.3 (11 d 50) I recently installed this printer. I printed the other documents in color without problem.
Now, I'm trying to print an invoice with my company logo. The X in the logo is an image that has different shades of blue, but it prints other items on the invoice that are blue. It also correctly print the watermark in blue.
Thank you for responding!
It turns out that I had to change my color matching print settings to make it work. I went under correspondence of colors and changed the option provider corresponding to ColorSync.
This automatically replaced by the profile glossy color Brochure instead of paper simply. It's a shame as this used toner and does not allow you to print a copy of the project.
I tried a couple of the other profiles, but so far they use as much toner, or does not print the logo. I was subjected to time constraints, so I had to stop experimentation, but once this project is completed, I will try the other profiles to see if they work.
Ok. This is what worked for me. I bought a HP 8600 PRO Wireless today, Sam's Club set it up to print plain paper. Everything was fine. Then I got stock index impression of disorder, 65 lb, 175 g/m2. I kept getting an error "on paper." I changed the mediaprinting preferences: card stock and less paper size: letter of card index. The printer looks bad pick up the first two pages, but then picked up the other four pages and printed. A total of six pages printed on 65 lb, 8.5 "x 11" card stock. I hope this works for you all.
I am happy that the problem has been resolved.
I would be grateful if you can click on the button of Kudo to show that the problem has been resolved.
I tried the solutions posted: 1) made sure the tray 2 is not installed. (2) printed 100 white pages of plain paper. (3) modified preference hardcover and paper media. However, I always get out of paper message when you try to print on thick paper.
This is a new printer. Help!
Welcome to the HP Forums!
I understand that your HP Officejet pro 8600 more do not print card stock, and I'm happy to help with this problem!
To get help, I'll need to know:
- If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
- If the printer is connected, USB, Ethernet, or wireless.
- If the printer is capable of making copies of itself.
- If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.
- The size of the stock card.
- The weight of the cardboard.
In the meantime, please take a look through this paper guide. ' A ' Out of paper ' or 'Choose the motor at a standstill' message and the printer not picking up or feeding of the paper in the main tray.
I hope to hear from you and thank you for posting!
My new HP Officejet Pro 8600 N911a does not allow a webscan on my laptop Dell Win7, which indicates on its Web page ¨that that the corresponding software is not installed". I already tried in vain to install all software from the included cd, but did not find the corresponding software. I was surprised to see that this cd does not start by itself, the single executable that I found was a setupxxx.exe and that did not include the scanning options.
Anyone has a suggestion to solve this?
The Webscan must be selected in the tab of the administrator of the Embeded Web Server (EWS). See the screenshot below.
- Click settings
- Click the administrator settings
- Check Webscan
- Press on apply downstairs.
Try to scan the image.
button to scan save the docs is grayed out after the scan is finished and ready to save the step
Thank you for joining the HP Forums!
I understand that you cannot save documents scanned with your HP Officejet Pro 8600 N911a printer. I'm happy to help you!
Please take a look at this guide, the printer Scan fails or impossible to scan allow (macOS Sierra).
Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
Hope this guide helps!
I just bought a HP Officejet Pro 8600 Plus, and I've connected two PC and two iPads to it. I also plugged on my Macbook Pro (iOS 10.6.8), but unlike four other devices, the Macbook will not print.
The Macbook watch the installed printer, sends the print job, but nothing prints. I reinstalled the printer, the driver updated and reset the system print, all nothing will do. I know that the Macbook and printer can communicate because I can print a test page for the HP utility in the browser.
You do not know this information helps, but I have observed in anticipation of eventually being removed from their own print jobs. I also noticed that, strangely enough, a print job will appear in the queue, I try to print the levels of power, but I was not initialized it.
What Miss me?
(Btw, it's a wireless installation. I read that others troubleshoot using a static address, but this isn't an option for me. My ISP router will not work with a static address.)
After much research, I found someone else on this forum who has had the same problem and found a solution. I post the link below in case someone comes on this post.
After a Windows 10 update, my printer will not touchpad analyze. It will scan the troubleshooting utility. I unplugged and reset without success. I have updated to the latest version of the HP software for the printer. What else can I try?
You can try to install from the link here:
Before installing the HP software above, please uninstall your previous version first.
During installation, select the type of standard or recommended installation when you are prompted by the installation software. If you choose a minimum installation, read the description of each component software with caution to avoid the unintentional loss of functionality of the printer.
You can check via "Control Panel" > "Hardware and sound"-> "Devices and printers"-> under "printers and faxes". There will be a green check mark is marked to your printer if it connected successfully.
Hope this helps you.
After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium. Please provide any possible solution.
Thanks for the response back.
I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).
Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.
Please let me know if that solves the problem, or if you need assistance.
In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.
New N911A will not feed paper tray default photo. It gives an out of paper message. Regular paper feeds very well. The optional feeder is not installed (I have not). This is a brand new, out of the box machine replacing a C7280 with failure of distribution of ink. I used this article to all my printers previous HP with no problems. This is HP Advanced Photo paper (66lb/10.5 mil, sense of self)
Just got off the phone with HP... my printer BRAND NEW so... Remove the tray paper... tip top printer has left... using a clean t-shirt... Clean the gray rubber roll... a little... hard paper will feed properly...
That is all... should not have to do, BUT it's best that packing this f * er on the rise and water and the ascent to Costco...
have a nice day
Bought new HP all in one office, cannot print from online or programs such as MYOB. Click on print properties paper winding watch box, then nothing remains right on this continuous. I ran the Scan Doctor still does not. Worked perfectly prior use of the HP all-in-one. Plugged in usb, tried to use wireless, everything is installed. Please help, I am so far behind in my accounting because of the wait on a new desktop computer. Thank you.
And by the way, HP helped great!
I can't print in black with my new printer.
HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.
Hello @ Tallgrayguy,
I understand that you can't print with black ink cartridges. I would try to help with this problem.
Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.
On the front panel of your printer, press the arrow outside the screen. Select Configuration.
Then tap Tools. From there, locate the printhead cleaning option. Try this three times.
I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.
black ink does not. I read the document completely, and then decide if it fits your situation.
I would like to know how things will go.
I just installed masOS Sierra & now for some reason when I scan a document I can't save it to my documents.
The Save button is there, but not highlighted.
I restarted in safe mode, rebooted and reinstalled Sierra.
Does anyone know how to fix this?
Please, try the following:
Just bought new HP printer. Everything works fine, but can not scan to computer, e-mail or network folder. I can scan the device memory only. HP software says that it is not available. If even I don't mind it, I get an error that it is not available. Personal support HP has been useless.
HP support contacted me and everything works great. Installed the printer with USB and wireless. Must select the installed USB printer to scan, but it works very well with HP support.
Win 7 Home Premium, 32-bit and 64-bit PCs, wireless connection to the printer OfficeJet Pro 8600 N911a.
When clicking on the icon of the desktop printer, or to access the HP program in the start menu, MS Notepad opens the interface instead of the interface coding. It's a constant problem since the installation of the software in November 2012. The software has been installed on all three 3 PCs with the disc that came with the printer. All three 3 PCs suffer the same problem of no interface, only Noptpad with the code.
I uninstalled the drivers and firmware (using Revo) completely and reinstalled from the HP Support download site. The problem remains.
The interface of Scan function works perfectly in the start menu.
Other than that, the printer works fine when access to it to print from the sites, as well as the printer works perfectly with all functions when using the control panel touchscreen printer.
Any suggestions or help appreciated.
I understand that you have a 8600 Officejet which is not able to open the wizard in the printer on 3 different computers. I'm sorry to hear what is happening, but I'd be happy to help you!
I would recommend you have a look through this HP Printer Wizard opens with an error in Script or in Notepad and you should then be able to use everything as planned.
Hope this helps, have a nice week end
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