HP Officejet Pro 8600 N911a will not print from Windows 8.1

I have a HP printer Officejet Pro 8600 N911a that returns the 72234 error code everytime I try to print a document from my Windows 8.1 desktop (HP 1520 t).

Also, there is a single instance of error code 74899

The same document prints fine on my Windows 7 Desktop and my Windows 7 Netbook.

Firmware of the printer is: CLP1CN1416AR

Firmware from the Support Page of the printer appears as: CLP1CN1322CR (2014-07-18)

What should I do next to be able to print from my computer Windows 8.1.


Note: This is the first issue I had with this printer that was bought a year ago.

Hello Steve, I hope you're well

Thanks for getting back to me with your info!

Yes, I would first of all, running the wizard of wireless configuration from the front panel of the printer (installation program, Menu, Assistant wireless network), make sure that the printer is connected to your network, then proceed to uninstall the printer, restart the PC and reinstall them both back on your computer.

I hope that this is the solution!

Have a great Monday!

Tags: HP Printers

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