HP Officejet Pro 8600 + not to recognize the new real black and yellow ink cartridge

HP Officejet Pro 8600 +, this machine is 1 year old, just out of warranty and is not recognizing the new yellow and black cartridges HP ink. Tried the hard reset and cleaning the parts set out in other posts in this forum without success.

Disappointing that the colored inks run low if fast even when you do BLACK only printing and now that the mahine a work stoppage at its destination.

Any help/ideas?

Hello

As you have tried with the new cartridges, I think it might be a problem with the printer or the print head.

Please call the HP Technical Support for assistance.

If you are in US , toll free # is 1-800-474-6836.

If you are not in US , then log on to www.hp.com , bottom left it is an icon of the world map, click it, then select the region that you belong to, which would then provide the support options for you for this region.

Kind regards
Jabzi

Give Kudos to say 'Thank you' by clicking on the White Star under my name.

Click on "'Accept as Solution" if it has solved your problem, if others can find. "
I work for HP

Tags: HP Printers

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