HP officejet pro 8600: office jet pro 8600 scan generates only black pages

Similar Questions

• My HP Officejet Pro Wireless is not printing black even with a new cartridge.

  My HP Officejet Pro Wireless is not printing black even with a new cartridge.  Help!

  Hello

  Of course check that the cartridge is very savvy.

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP Officejet Pro 8630: Reverse order of printing pages

  The driver for the HP Officejet Pro 8630 does not support reverse Page printing order.        Y at - it a new version of the driver in development?       Is there a workaround approved by HP?

  @dsolver,

  Welcome to the HP community

  I read your message want to order back print of your Officejet 8630 and are looking for a work-around. After combing through some messages of the forum here, I found a post from @Bob_Headrick that I would say check and try it might work for you.

  Here is the message: Re: Cant Reverse Print Order HP Officejet PRO 8630

  I hope that helps!

  If you found my post has helped to achieve a solution, click on the button accept as Solution below and thumbs up button to send me a 'thanks '.

  

• 8600 Officejet pro 911: scan has stopped working

  My scan just stopped working and givee me a message, the printer is not connected to the computer.

  I turned off the computer and the cable and the printer turned on again but did not help.

  Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

  How do I get this reconnected?

  Hello @skybyrd53,

  Welcome to the Forums of HP Support!

  I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

  Step 1: Uninstall the drivers:

  For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type programs and features. Click on programs and features to open it.
  3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
  4. Follow the instructions on the screen to complete the uninstallation of your product.

  Once the Officejet has been uninstalled successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the latest drivers for your HP Officejet
  2. Once the site opens, please click on the download button at the top left
  3. If you are prompted, please allow the download to run
  4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

  Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet pro 8610: scanning of a document of several pages in a single file

  I have an Office Jet Pro 8610 printer all-in-one. Here's my problem. When I scan a multi-page document scan up each page in a different file. I want to scan the document in a file so you can send an e-mail and save it. So far I have not figured out how this. What I am doing wrong?

  Hello

  Thank you for using the forum.

  First of all, you need to install the software for your printer.  You can download the software from this link, be sure to select the correct operating system and the "Download COMPLETE".

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606

  Once installed, you can start using the Scan software.

  There is a Scan shortcut that allows you to 'Save as PDF '.  This will scan all your documents in a single file.

  

  Watch these videos that can be useful to your scanning needs.

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Thank you!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• HP OfficeJet Pro 6830 - scan to network?

  Hello

  Anyone know if it is possible to set up scan to network folder/path directly using the Officejet Pro 6830? The option does not appear on the printer control panel and requires the computer to be turned on in order and this option for the analysis to cross successfully.

  If not, are there plans to add this feature in a new version of s/w?

  Thank you

  Breleur

  HI Sylvain,.

  The model HP Offiecjet 6830 Pro does not support scanning to a network shared folder.

  For series Officejet Pro 8600 Officejet series manages this type of functionality, not the 6800 series.

  I highly doubt such a feature will become supported in the future...

  You can check the scanning to E-mail option of the printer, such only require the printer to connect to the network and need not the PC can be powered on:

  http://support.HP.com/us-en/document/c04310033

  Shlomi

• OfficeJet pro 6830: scanning problem

  Hello

  I am trying to scan several pages... but the option ' save under... ". ' is not available.  I would like to save it as a pdf file.  As soon as I clicked on my computer, the next option is to 'Start scan '.

  Please notify.

  Thank you

  Hi @analisa808,

  Welcome to the HP Forums!

  I noticed that you cannot scan to PDF with your printer HP Officejet Pro 6830. And I'm happy to see it for you!

  To get help, I'll need some more information:

  1. If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  2. If the printer is connected, USB, Ethernet, or wireless.
  3. If the printer is able to make copies.
  4. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, if you are using Windows, try the HP Print and Scan Doctor program. And let me know what happens!

  Please see this post, want good answers? Ask good Questions, so that you can get the most out of these forums.

  I hope hear from you soon!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet Pro 8715: scan to separate files

  I want to scan a stack of documents with the autofeeder, and each document in a separate PDF file.  Is this possible on a printer HP Officejet Pro 8715?

  Thank you.

  Hello

  He doesn't know how many pages on the first document and the second one... so he can't do the job. There are few options, the following is a good software:

  http://www.PDFSam.org/downloads/

  I usually use PDFSAM ( Split hasnd Merge PDF) divide after a big scan OR to extract a chapter of a thick book. I also use it to combine/merge some small PDF files to a larger file.

  Please download the basic version, it's free. You have to pay to use the other version.

  Kind regards.

• HP Officejet Pro 8620 - Scan to TIFF?

  I do not own this MFP is not in front of me. I'm trying to help a customer who continued to send a PDF that are too big for our portal.  If he could send as TIF/TIFF IMAGE, it would be probably much smaller.

  I have looked at the manual and don't see instructions/options for this.

  Does anyone have experience with this on this all-in-one printer? Is this possible?

  Thank you!!

  Hello there @Frannia welcome to the forums!

  I took a page from my scanner HP (on a Windows PC), there should be the ability to change the type of file to a TIFF file if the analysis of every day is selected. See what I had highlighted in yellow below. Ignore the red arrow to scan in PDF format.

  Also ensure the full functionality driver and the software is installed. If the driver is required, click on this link, select the operating system must be installed on the printer and pulled in and download it here:

  E-all-in-one printer drivers HP Officejet Pro 8620

  I hope this helps!

  Have a great Thursday

  

• OfficeJet Pro 6835: Cannot print in black

  On printer 6835, no cartridegs are empty, but cannot print in black.

  Hi @Bill113,

  Welcome to the Forums of HP Support!
   
  I see that you are having print quality problems with your printer HP Officejet Pro 6835. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  I understand the frustration you feel. Looks like the black ink cartridge is dirty, faulty or printhead is clogged.

  Please follow the steps in this guide:

  • Color or black cartridge isn't printing
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  If you have completed all the above steps and your product still has a problem, service the product.
  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• OfficeJet Pro 8610: Wide and solid black boxes printed on a PDF file

  I have a HP Officejet Pro 8610 is barely more than a year.  After the upgrade to Windows 10, he isn't properly print PDFS.  It shows the document correctly in the preview, but prints large blocks of black over the areas with a print on the preview.  Uses tons of ink until you realize that it is printing large blocks of black Uni.  The document makes it useless.  I did 2 PDF files with the same results - I thought that the first was the provider, but the second one was from another source.  I deleted and reinstalled the program 3 times.

  Any suggestions?  I just bought ink or I would just buy something else!

  What program are you printing from?  I've seen a number of cases like this which has been solved by using Acrobat (free) DC to print documents.

• OfficeJet Pro 8500: Scan to PDF Format

  Hello.

  (1) I don't know if my OS is 32-bit or 64-bit. Should give a bit of a clue as to how much I know about computers;

  (2) my Officejet Pro allows to analyze in *.pdf; Now he doesn't. I tried everything, including the update of UN - and reinstalling drivers.

  (3) the installation disk supplied with the appliance doesn't list Windows 7 on the face (XP and Vista). I don't know how much difference that, given that the computer came with 7 and, even once, worked fine until he decided to do not.

  (4) after updating drivers, I can scan to tif, bmp, jpg, and png... but the pdf, it is what is wanted.

  (5) I can see and print pdf files, scanning is the only problem.

  (6) any ideas, before I reprogram this machine with a fairly large axe?

  Any help is appreciated.

  GFY1

  HI @GFY1

  You can try this:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Hope that helps!

• OfficeJet Pro 8610: Scan photos Officejet Pro 8610

  How better to analyze photos w OfficeJet Pro 8610

  I saw on YouTube there is a possibility to configure settings on app scan to detect the sizes photo placed on the glass and also scan several photos.  I can't find these settings when I open my scanning application

  Note: downloaded the web driver and have not installed the disk due to the lack of hard drive on my MacBook Pro.

  found the answer to my own question - Apple - printers scanner system preferences control settings - NOT of HP scanning App

  Took 2 hours but bat pay $ 99 for the one-time support of HP

• OfficeJet Pro 8620: HP OfficeJet Pro 8620 scan low resolution

  According to the specifications of the OfficeJet Pro 8620 offers a resolution of up to 1200 dpi scanning, but the scan software offers only up to 300 dpi. How can I scan at a higher resolution than 300 dpi?

  Thank you for your response.

  Hello

  Automaric document feeder allows scanning up to 300 dpi, to analyze higher resolutions, you will need to use the glass flat.

  Place your document on the glass and open the HP scanning software, change the source as glass flat instead the default (use ADF if loaded), then you will be provided with the option to select a higher resolution.

  Kind regards

  Shlomi

• OfficeJet Pro 8610: Scanning both sides of the computer does not not on officejet pro 8610

  Hello

  Help, please!

  Set up: Officejet Pro 8610 connected wireless for HP laptop Windows 10.

  Mission: I have 10 A4 sheets with stuff on both sides. I want to scan every 20 faces and save them on my laptop in the right order.

  I would like to do this automatically thought IE the automatic document feeder.

  I use scan options HP Scan and Capture software in document settings

  I select the source to be "heavy feeder" and duplex scan (if available) option I select '2 Facer.

  Although this force the 8610 take the original since the ADF doc it's only one side.

  That's the problem!

  Also if I use the HP Officejet Pro HP printer Assistant, if I select the radio button for the front and back, once its done scanning side 1 of the document it asks me to take the originals and put them in the feeder to make the other side. The scans are then coming out in the wrong order!

  I bought this printer so I could do it, but can't make it work. I want to cry. Help, please.

  Thank you

  Hello

  The HP Officejet Pro 8610 does not support scanning duplex automatic, that the more advanced of this series models supports a such (8620 & 8630 models)

  You can find the printer specifications listed below:

  Breeze through multipage documents with automatic two-sided scanning and the 50-page auto document feeder (for 8620/8630 only).
  

  http://www.HP.com/hpinfo/newsroom/press_kits/2014/OJPro/OfficejetPro8610_8620_8630.PDF

  You can only perform this manually with your printer model, I suggest to use the HP scanning software.

  If the analysis is delivered in the wrong order, try to install and use the HP extended Scan application and check differences:

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Hope that helps,

  Shlomi