HP Officejet Pro 8600: officejet pro 8600 habit of scanning by plateau

Similar Questions

• HP Officejet Pro L7590 habit of scanning

  That is the problem. I connected two desktops from HP L7590. A USB cable and the other through network. I have tried almost everything, but the solution Center still does not work. You can open it, but when you click the scan icon it displays an error 8, [(1.0,-2147221502)]. I downloaded the HP Web site manytimes drivers and it did not help. I could also say that when you open the solution Center, it shows the ink level and the icon of the document copy that is under the scan document icon disappeared. This isn't really the issue. I would like to is to analyze with both computers. It obviously won't. Island computer has windows 7 (64-bit).

  Can someone help with this problem?

  Thanks in advance for advice.

  Demir Luiz Osmanović

  Hi Demir Luiz Osmanović,

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

  I would like to know what are the errors you receive?

  http://www.HP.com/go/tools

• How can I get my HP Officejet Pro 8600 more to scan a full legal size paper?

  How can I get my HP Officejet Pro 8600 more to scan a full legal size paper? He cut scanning letter-size, but the specifications say it will scan the legal size.

  Hello

  The analysis of parameters need to be changed to HP Scan App. launch of the HP scan application from your computer and select the option left (PDF or JPEG...) and then choose the size of legal scan on the right.

  Save and close the application.

  Now you can scan in legal.

  Note:

  You can also create your own settings for scanning HP scanning parameters.

  Good impression

  Evelyne

• OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. The error of the Linux box is:

  OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box.  Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled."  For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found.  I can get on the site by copying the ip address and the path to my dir browser.

  In the Linux box, I can print to the printer.

  Sorry, but HP does not support the Linux operating system.  The only thing that HP offers for Linux support can be found here.

• OfficeJet Pro 8600 N911a: Cannot scan using HP scanning

  I have OfficeJet 8600 just stopped scanning.  I was able to scan from my Mac OSX 10.11.3 and now I can't scan.  I can print or check office supplies, but can not scan.  The printer is listed in my printers, but he does not see the HP scanning software.   What happens and how can I fix it?

  Thank you

  AEO

  Hi Socaloeo,

• OfficeJet Pro 8500 first stopped scanning

  My Officejet Pro 8500 has stopped scanning.  The message window says it is not connected to the network.

  I changed my DSL provided by the local cable company to ATT U verse a few months ago, but the problem does not seem to be related to this change.  I say this because when I ran the diagnostics, the printed page says that my problem is "the wireless radio does not work. Contact HP support. »

  HP support offered advice tech for $29) warranty, or sell me a new all-in-one.

  The wireless radio can be fixed? Is it a software problem.  I have to buy a new all-in-one?

  Hello JessicaD,

  I see that you have a problem with the wireless radio fails on your Officejet 8500. To inform you in this regard, if the radio has failed, it is not a replaceable part by customer, but I'll try to help you with the problem.

  Start as a result of this document: printer does not maintain the wireless connection.
  With this document, I would like to track:
  (1) restore your default settings of network on the printer.
  Go to setup (can be a wrench), network, and then restore the default settings of the network. After that the power on the printer.

  (2) turn off the wireless radio.
  Go to Configuration > network > wireless radio, you must have the option to turn it off.

  (3) hard reset of the printer.
  While the printer power cable for 30 seconds, while the cable is unplugged, press and hold the power button for 15 seconds. It's draining the printer of all power. Reconnect the cable.

  (4) turn on the wireless radio and reconnect.
  Go to Configuration > network > wireless radio - on. Then, go to Configuration > network > wireless are running the configuration wizard.

  If it was not successful in entering you connected to the network and or print wireless. You still have another option with the printer to try before replacing.
  If you have an Ethernet cable, you can set a wired network connection. Plug the Ethernet (cat5 cable) cable into the printer and the router. It will be assigned the printer a new IP, which means that you will need to add the printer to the computer. This will still allow the printer on the network and communicate with a wireless device.

  Please try all above and I would like to know how everything goes. Thanks for posting on the HP Forums.

• OfficeJet 4620: No number of scan

  My office is upgraded to this printer. My boss has the same printer. Its numbers of its analyses, one in our office does not work. Scans of numbering is what makes us buy this model.  Can I change the settings to automatically number the scans?

  Yes,

  The HP Officejet 4620 software press on scan a document or photo.

  Select the required analysis shortcut and click Advanced settings.

  Open the Destination folder, select the target folder and clear the check box to display the dialog box save as, then click OK and Scan.

  Later analysis is saved in the folder configured with automatic numbering.

  Kind regards

  Shlomi

• HP LaserJet MFP M127fn Pro: No option to scan/administration in HP LaserJet MFP M127fn Pro

  Hello

  We just purchased the MFP HP LaserJet Pro M127fn, and after reviewing several videos from HP support, he showed that all of the devices in the Laserjet Pro should support the scan to network folder option.

  I've updated the device to the latest firmware, performed a hard reset on the device, and yet I can't get the Scan option to work at all.

  I should clarify that the unit is configured via the IP network, I can log in, feel to it (the fax will not be used at all), but the requirement of the majority of this device is to analyze the files.

  I need this feature to support scanning directly to the network (without the need to run the software on a machine to make the scan).

  I have re-installed the download pack full pilot time on the CD, but also the drivers download site, and little matter what I do, I get not the scan configures network folder option. I have only the HP scan option (which is essentially useless to me).

  If the Scan to network folder is unavailable for this device, I need to know that.

  Thank you in advance,

  Oliver

  So I decided to call HP Business Support... what a waste of time udder.

  Because I connect this device via the network through a switch, they cannot support this configuration... uh what?

  I then asked, this devices support analysis to the network option, she did some research, and it came back as not supported.

  So, despite site Web HP's own ( http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03953940 ) saying that all LaserJet PRO devices are supported, this turns out not to be the case at all.

  So either HP is clearly on their products, or their business support is frankly stupid, that they have no idea how to do to resolve their own devices.

  Needless to say, it returned, and I'll go with one of the competitors of HP. Just dumb business.

• OfficeJet 6500 E710n-z: HP Scan add page

  Using Windows 7 64 bit, OfficeJet 6500 E710n-z, utility scanning HP v 28.0.1315.0

  I need to scan several pages, some pages in size, a few recipes.

  If I start with the ADF, all pages are scanned, the option to add a Page only allows me to continue scanning from the ADF, so the only option is to close the first file and create a second for the things I have to scan from the glass.

  Is there a way I can switch to scan from the glass and add this page in the same file as the pages in the ADF?

  Hello

  Thank you for using the HP forum.

  You can try this software scanning solution:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  You can 'Save as PDF', start working with the Source as the ADF and then add pages, and then select the source as flat.

  Let us know if it works.

• HP Officejet 6600: HP Officejet 6600 stops during a scan, shows partial scan and expires

  Hello

  My Officejet works fine, but now I can't scan.

  HP provided scanning software (downloaded), I can start a scan and see the preview begins to be filled, but he stops just to scan after about 1/4 of an A4 page.

  My laptop fan starts to increase, and then after 30 seconds or a minute, the officejet abandoned on the scan and returned the material bar scanning in its final position.

  It doesn't matter if I use the flat or the document feeder scanner.

  Its as if the scanning starts very well and scan data arrived to my laptop, but then perhaps a connection problem occurs, and the analysis may not be possible to transfer data more.

  I uninstalled after software hp (all HP programs) and reinstall, but no difference. I can find and configure my officejet without problem.

  Scanning using a USB connection works without any problem.

  I recently moved the printer around my home network, and he has received various static ID. But I certainly gave him the ip address during the installation of the printer. But maybe there is a config file that is in trouble again?

  I stopped my Anitvirus (Ariva) and turned off my windows firewall. It has not made a difference.

  Previously I was optimizing my LAN MTU size, but I've returned all devices (that I can update) at 1500 MTU size.

  Works of fine officejet by using Linux. I can scan over wifi using 14.04 Ubuntu (which uses a size MTU 1452, so I don't think it's associated MTU). Its only if you are using Windows I have a problem.

  Could the previous ip addresses always somehow to use? An uninstall removes really all the config info? What I have to do manual labor of registry also?

  When the scan times out, the scanner software previews empty, and there is nothing to save. I can only "return" or use the Finish"" button.

  I also ran the hp scan doctor. All tests were green except the Scan for Windows (WIA). If I remember correctly, it says that the user has canceled the analysis during this test, but I have big anything. It seemed just to take a lot of time to do this part tests (> 30 years), and then I guess it expired.

  Thank you.

  I solved the problem. It turns out it was my antivirus, Avira program. I had to add an exception so that the web protection is turned off for the IP address of the printer.

  If you are using Avira, watch https://answers.avira.com/en/question/how-do-i-modify-avira-internet-securitys-web-protection-so-that-i-can-scan--27842

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• HP OfficeJet Pro 8600 Plus - ADF scanning problem

  Hello

  I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

  When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

  I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

  This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

  Any recommendations?

  Best regards

  Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757

• HP Officejet Pro 8600 Plus stopped Scan of the computer... Said the computer could not be found. Help!

  Hello

  I've been enjoying our HP Officejet Pro 8600 more MFP for a year now.

  Analysis of the it function on our machine no longer works. It indicates that the computer cannot be found. I used this feature all the time in the past.

  I can acquire a scan from an application, like Photoshop and I can scan to a removal storage device, but I can't use the computer Scan, and I really liked this feature!

  A few days ago, our computer has been infected by a virus. A Norton agent could succeed in eliminating it. Do you think this could have disabled the feature computer scanning?

  How can I get the MFP to recognize my computer again? I've looked up and down and impossible to find the solution for this.

  Thanks for any help you can provide!

  (With the help of a HP PC with Windows 7 64-bit)

  This solution fixed my problem:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/scanning-function-does-not-work-but-able-to-print-from/m-p/3604099/highlight/false#M83505

  Thank you very much!!

• OfficeJet pro 8600: Wireless officejet pro 8600 macbook air scanning

  Hello

  I have a macbook air running on Yosemite that I try to get my Officejet pro 8600 scanner to the computer.

  Despite installation, uninstall, reinstall and it several times, I can't make it work.

  Can very frstrated, anyone help?

  Hi @Benking116 and welcome to the Forums of HP

  I'm sorry to hear you had problems of scanning your Officejet 8600 to your Mac in OS X 10.10, but I'm absolutely going to do my best to help!

  If you open HP Scan on the computer, you are able to scan from there without problem (please refer to this document scan from OS X with HP full software functionality to see how to open the HP scanning software)? If so, I think you just have to activate the scanning to computer in the HP software. Please take a look at this Re: definition of Scan post and he will inform where to go in the HP utility choose Activate Scan to computer. After that is done, are you able to the printer to the computer?

  If you are UNABLE to analyze through the HP scanning software, the issue could be just communication itself. In this case, try the steps in this document to the printer is not maintaining the wireless connection .

  Let me know how things are going for you