HP Officejet Pro 8600 Plus: fit to Page has stopped working

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• OfficeJet pro 8600: my two network printers has stopped printing

  I have two printers officejet pro 8600 in my house. All of a sudden both are not available from any laptop or mac on the network. This issue is not isolated to a single laptop or a printer. Printers are online and have an IP address. However, if I type the IP address in a browser, it can not be found. If I use the function "" update IP address"and run a search, it fails. I am certainly on the same network.  I always can email docs to my address hpeprint. Please advise...

  Turn off the printer and router. Turn on the router and wait 3 minutes. Now the power on the printer and wait they connect to your router, check. Try now.

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet Pro 8600 Plus exemplary prints with black streaks

  I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

  How can I solve this problem?

  @Imagehappy, you have the more than 8600 or a different version of the 8600?

  The reason for the question is because I want to give you a link to update the firmware.

  Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

  I really appreciate it!

  Thank you!

• Maverick incompatible with Officejet Pro 8600 Plus

  Maverick update os x 10.9 is incompatible with Officejet Pro 8600 Plus.

  1 PDF files from the Web pages are black and show no information when I try to print from any browser.  Must take snapshots of Web page and print from that

  2 info printer shows that it is still printing when it is finished and will not move forward to the next task

  Help, please!  I see that there is no HP software update to resolve this issue and am confused why you didn't do your printing software compatible with a huge update of Mac.

  

  Hi podisc,

  Thanks for the quick response.  It is good to hear that you can print, it's at least a start.

  I know that you have not received the error messages in the document, but the behavior you describe leads me to believe that the software did not completely uninstall or install completely with the driver for the Mavericks.

  Please follow the steps listed in the document below and let me know how it goes.

  An "unsupported Operating System" or "Software is not compatible" message on a Mac running OS X v10.9 Mavericks "

  http://support.HP.com/us-en/document/c03976994

• OfficeJet Pro 8600 Plus: network capability are not available

  Dear Sirs,

  The Officejet Pro 8600 Plus has already been set for a wireless connection. It was primarily used with the USB port.

  We've tried lately set up the wireless connection, and we couldn't.

  We received the message: network capabilities are not available.

  We could not move forward.

  We tried the factory reset, buit didn't work.

  I appreciate your help to resolve this isse.

  Concerning

  Ibrahim

  Please come back to me @Shahin_ij. I think the printer reset will solve the problem. I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP OfficeJet Pro 8600 Plus - ADF scanning problem

  Hello

  I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

  When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

  I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

  This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

  Any recommendations?

  Best regards

  Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757

• HP Officejet Pro 8600 Plus: vertical line when scanning

  I get a vertical line when I scan using the document feeder.  I do not understand when scanning the glass plate. I need assistance to access the mirror slider.  I raised the lid for the loading of documents, but I couldn't find out how to get under the rollers to clean the mirror. Thank you

  The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus.  From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF.  Cleaning of this area as described in the above document should solve the problem.  If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass.  For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.

  Figure: Clean the ADF scanner glass Strip

• HP Officejet Pro 8600 Plus - Duplex printing problem

  I use a printer Officejet Pro 8600 Plus (what is the best printer I've ever had, apart from this problem!).  I use it with Windows 8.1.

  He struggles for more than a few pages print using duplex.  The problem seems to get worse when I print a pdf file.  It starts to print very well and made a few pages, but then I get this message "error on HP Officejet Pro 8600.  "Could not print * name * folder.  It appears on the computer not the printer.

  Any suggestions?

  Thank you

  Hey there @operationorphan

  I just wanted to add my own suggestions here for the issue of two-sided printing that you had with your Officejet 8600.

  You can try to update the firmware: get the latest Firmware and updates

  If this does not help, try to uninstall the printer software , reboot the PC and reinstall the printer. This should dissipate all software problems.

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  See you soon

• Connected HP OfficeJet Pro 8600 Plus status reads "problem with printer."

  I could just ePrint on an OfficeJet Pro 8600 Plus replacement and them have not used for printing yet. I was in the devices page to manage the settings and change an address for one of my devices. The newly added column 8600 State reads 'Online', but also 'problem with printer '. Instructions I was referring to the display panel of the unit for Outlook2003 on the given problem. A check of the display surface showed no information, just a typical home screen. I checked through the display print and found no problems-all functionality is enabled and fully functioning. I checked then the functions of printer in the window 'Printers and devices' of all computers (all running Windows 7 Professional) on the office network. The 8600 are active and full functionality works correctly between the printer and all the computers.

  I then close the printer 8600, left for several minutes, and then lit it back and reconnected. The State says 'Problem with printer' remains in the device window HP.

  I am at a loss as to what this supposed problem can be and don't know what should be a next step. Does anyone have any advice or information that could help in this situation? It would be appreciated. Thanks in advance to those who could help

  HP support responded to my question by e-mail. I was told that the message 'Problem with the printer' is due to a bug in their system. Also said that as long as the status column indicates the printer is "Online" and everything else is fnctioning correctly, don't worry about this.

  I consider that a resolution of the post!

• Scan more OfficeJet Pro 8600: Officejet Pro 8600 Plus resize problem

  With the help of Officejet Pro 8600 Plus to scan documents on computer in PDF format.

  I'm tring to scan a document that contains very important information just at the foot of the page, but when the scanned document appears on the computer screen, I see that he has not captured at the bottom of the original document.

  I can work out how to resize the document to the copy function, but I can't find an option to resize for scanning.

  Nobody knows the answer to my woes?

  Thank you for your help.

  Hello

  Thank you for using the forum.

  You can choose the scan size, example as shown.

  

  In addition, these videos may be useful for you:

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Hope that helps.

• OfficeJet Pro 8600 Plus: HP Officejet Pro 8600 Plus - Can no longer print with my Mac

  I have been using a printer HP Officejet Pro 8600 Plus via my MacBook Pro (OS X Yosemite version 10.10.4) for about two years with no problems until recently.  Since a few days ago, I'm more able to print wireless, despite the fact that the printer is connected to the network.  Interestingly, the print queue reflects the print job completed, but pages do not print.  In my attempts to solve the problem, I have (i) restore factory settings and re-written information of network required on the printer; (ii) disconnected the printer and waited five minutes;  (iii) unplugged and reset the router. (iv) deleted and reinstalled the software and drivers printer on my laptop.  My laptop is in communication with the printer as evidenced by my ability to scan using HP Scan wireless, but I'm unable to print the document once it is scanned.  Finally, I am able to print the network settings Page in the menu of the printer, but not the printer web page... I get an error message saying 'the printer is busy. Try again later.  Any ideas to fix this frustrating problem would be greatly appreciated.  I apologize if my descriptions are not technically accurate because I am a novice when it comes to computers and networks.  Thanks a lot for your help.

  Thank you for your response and suggestions. I really appreciate it.  You beat me to the punch... only a few hours ago, I was able to get the printer working again... but I forgot to update my post.  As you recommended, I have reset the printing system, downloaded a new driver... hpprinterdriver3.1.dmg... added a new printer... restart the printer, my router and my laptop... and the printer from work once again from my Mac.  Yet once again, I appreciate your efforts... Bravo.

• OfficeJet Pro 8600 Plus will not be printed

  I just bought a HP Officejet Pro 8600 Plus, and I've connected two PC and two iPads to it.  I also plugged on my Macbook Pro (iOS 10.6.8), but unlike four other devices, the Macbook will not print.

  The Macbook watch the installed printer, sends the print job, but nothing prints.  I reinstalled the printer, the driver updated and reset the system print, all nothing will do.   I know that the Macbook and printer can communicate because I can print a test page for the HP utility in the browser.

  You do not know this information helps, but I have observed in anticipation of eventually being removed from their own print jobs.  I also noticed that, strangely enough, a print job will appear in the queue, I try to print the levels of power, but I was not initialized it.

  What Miss me?

  (Btw, it's a wireless installation.  I read that others troubleshoot using a static address, but this isn't an option for me. My ISP router will not work with a static address.)

  After much research, I found someone else on this forum who has had the same problem and found a solution.  I post the link below in case someone comes on this post.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/OfficeJet-Pro-8600-will-not-print-on-Mac-OSX-10-7-5/m-p/2307027/highlight/true#M80392

• Changing icons (or removal) on the Officejet Pro 8600 Plus touchscreen

  Is it possible to change the order of the icons on the Officejet Pro 8600 Plus touch screen? Because I do not use the fax feature, I would like to move the icon to fax to the second page. If not, is it possible to remove all the icons (like the Fax icon)? Thank you

  Sorry, there is no way to change the order of the icons or delete the icons on the display screen. I understand that you do not use this feature, but there are some cases that you decide to change your mind you over a period of time.

  If you have any other questions, feel free to ask.

• How to set the Date and time on my HP Officejet Pro 8600 Plus?

  I have a HP OfficeJet Pro 8600 Plus, and I would like to know, how can I implement the time stamp that is under my printer display screen continually Jan 00 00 00:00 a.

  Thank you

  @misslady,

  HP has gone green, here's the guide you're looking for.