HP Officejet Pro 8600 Plus: paper jams false

I'm frustrated that I can't fix a paper jam called... HP says clean the pickup roller and all other... all that, changed paper too.

There is no paper jam, and sometimes it works a few Goes After that ' Pick engine fail!  Then the constant paper jam.   Uggh!  The paper path is clean and clear

I tried reset hard and load the latest firmware (update)... not so good.

I saw a fix "in private" messages... It worked fine 2 days ago!

Help someone?


Hello @StEdsNut,

Welcome to the Forums of HP Support!

I understand that you are having problems of 'stall engine Pick' when printing your HP Officejet Pro 8600 more e-all-in-one printer. I would like to help you today with this problem to feed paper. Thank you for all the troubleshooting steps that you received before you reach out for support.

To begin, please can I you click here for the suggested troubleshooting steps. I realize that you have tried most of these steps. Please, just review the Solutions proposed to ensure that no action is missed when you completed your troubleshooting. If you missed a step, please complete this step before you begin.

If the problem persists, please check your Private Messages. I send you a private Message with instructions on how to perform the Programming Reset full semi.

Please post the output of your troubleshooting in this thread. I can't wait to hear strings attached good luck!

Tags: HP Printers

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