HP Officejet Pro 8600 Plus questions

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• OfficeJet Pro 8600 Plus question (s)

  Product: HP OfficeJet Pro 8600 more

  OS: Win7x64

  Error Msg: B86ECEF4

  No change

  Brought this puppy home, it is out of the box. followed the instructions (removed all the pieces of Ribbon or protection). Cord plugged. Press the power button.  HP logo comes up, is there for about 3-4 min. one blue screen (blue screen of the window thinking of death which lasts 2 seconds), gives me this code B86ECEF4. Goes to a white screen with 7 icons are flashing (1 blue, 1 red, 5 whites) on the LCD screen. Wireless blue blink, the 'X' red, white is at home? , < and=""> and the back button. Start button / stop also flashes green. No internal sounds. If I move the door down (where I would put the ink of the cart, nothing moves out there.

  Any ideas. Defective? You missed a step?

  It seems that you will have to Contact HP for warranty repair.  If you live in the United States, call 1-800-HPINVENt

• OfficeJet Pro 8600 Plus exemplary prints with black streaks

  I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

  How can I solve this problem?

  @Imagehappy, you have the more than 8600 or a different version of the 8600?

  The reason for the question is because I want to give you a link to update the firmware.

  Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

  I really appreciate it!

  Thank you!

• Connected HP OfficeJet Pro 8600 Plus status reads "problem with printer."

  I could just ePrint on an OfficeJet Pro 8600 Plus replacement and them have not used for printing yet. I was in the devices page to manage the settings and change an address for one of my devices. The newly added column 8600 State reads 'Online', but also 'problem with printer '. Instructions I was referring to the display panel of the unit for Outlook2003 on the given problem. A check of the display surface showed no information, just a typical home screen. I checked through the display print and found no problems-all functionality is enabled and fully functioning. I checked then the functions of printer in the window 'Printers and devices' of all computers (all running Windows 7 Professional) on the office network. The 8600 are active and full functionality works correctly between the printer and all the computers.

  I then close the printer 8600, left for several minutes, and then lit it back and reconnected. The State says 'Problem with printer' remains in the device window HP.

  I am at a loss as to what this supposed problem can be and don't know what should be a next step. Does anyone have any advice or information that could help in this situation? It would be appreciated. Thanks in advance to those who could help

  HP support responded to my question by e-mail. I was told that the message 'Problem with the printer' is due to a bug in their system. Also said that as long as the status column indicates the printer is "Online" and everything else is fnctioning correctly, don't worry about this.

  I consider that a resolution of the post!

• Changing icons (or removal) on the Officejet Pro 8600 Plus touchscreen

  Is it possible to change the order of the icons on the Officejet Pro 8600 Plus touch screen? Because I do not use the fax feature, I would like to move the icon to fax to the second page. If not, is it possible to remove all the icons (like the Fax icon)? Thank you

  Sorry, there is no way to change the order of the icons or delete the icons on the display screen. I understand that you do not use this feature, but there are some cases that you decide to change your mind you over a period of time.

  If you have any other questions, feel free to ask.

• How to set the Date and time on my HP Officejet Pro 8600 Plus?

  I have a HP OfficeJet Pro 8600 Plus, and I would like to know, how can I implement the time stamp that is under my printer display screen continually Jan 00 00 00:00 a.

  Thank you

  @misslady,

  HP has gone green, here's the guide you're looking for.

• OfficeJet Pro 8600 Printhead question

  I bought the Officejet Pro 8600 Plus about a year, and recently the impression was very bad.  I have a lot of horizontal gaps in the photos (color and b & w) as well as in the text.  It is not as crisp as it was when I bought it first.  I use it to write contracts and lately, had to go to the local Kinkos to print that it is not acceptable to give to a potential customer.  I installed the ink HP geniune.  I have tried cleaning the print heads through the tool on the printer, but also download and trying to solve the matter through 'hardware diagnostic tool.'  I always feel the lines of streaks / missing.  According to the report stage of my printer, I only printed 1 266 pages.  I have a hard time to believe that after just as many pages the print head has been overworked or put in his time.  I looked up the cost of a new print head, and at almost half the price of a new printer, I have a hard time to justify the expense.  I really like the printer and won't replace it.  I hope it's just a defective print head that may be covered in some way, or could be replaced at a more reasonable price.

  Opportunities, ideas or recommendations would be greatly appreciated.

  I should probably post that I had contacted HP, even if the printer is out of warranty.  I think what saved me was that I was able to pull up my impression of total, I think it was a little more than 1 000.  Obviously a very small amout of draw has been done during the time period.  They were able to send me a new print head, with instructions on how to replace or envelope pre-paid to send the back of an old man.  Touch wood, no problem since then, and I know I have printed a lot more during this period without any problem.

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• 8600 pro more: Officejet Pro 8600 Plus no Magenta

  Shows estimated ink levels screen I have a magenta full certridge which is correct, but the printer will not print any color. I cleaned the print head and the sheet that comes out shows no magenta. I changed the cartridge for a new, everything was good for several days, and the same thing happened. Do I need a new print head?

  Hi mjdiebel,

  I'm sorry that your printer is not turning off any magenta ink.  You have already replaced the cartridge and clean the print head.  You may be able to recover the ink by making another cleaning; but at this point the print head may need to be replaced.

  Here is a document that describes the steps that you have already taken and how to order a printhead if you decide to go this route:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series-N911/4322915/document/c04113542/

  The price of a printing head can be high, depending on the age of your printer, you can decide to buy a new printer instead.

  I hope this information helps.

  Jean

• Maverick incompatible with Officejet Pro 8600 Plus

  Maverick update os x 10.9 is incompatible with Officejet Pro 8600 Plus.

  1 PDF files from the Web pages are black and show no information when I try to print from any browser.  Must take snapshots of Web page and print from that

  2 info printer shows that it is still printing when it is finished and will not move forward to the next task

  Help, please!  I see that there is no HP software update to resolve this issue and am confused why you didn't do your printing software compatible with a huge update of Mac.

  

  Hi podisc,

  Thanks for the quick response.  It is good to hear that you can print, it's at least a start.

  I know that you have not received the error messages in the document, but the behavior you describe leads me to believe that the software did not completely uninstall or install completely with the driver for the Mavericks.

  Please follow the steps listed in the document below and let me know how it goes.

  An "unsupported Operating System" or "Software is not compatible" message on a Mac running OS X v10.9 Mavericks "

  http://support.HP.com/us-en/document/c03976994

• HP Officejet Pro 8600 Plus Scan quality issue

  Hello

  I just set up my HP Officejet Pro 8600 Plus, and everything seems to work properly.  I am really disappointed by the quality of the images so, so I thought I'd see if anyone has experienced the same problem?

  The scanned images are very dynamic, but are too.  Detail is lost in the scan either because the brightness, or because the scanner is not properly using the resolution I have him ask to scan (600 dpi).  I have tried various different brightness and contrast settings in the scan dialog, nothing helps.  Printing HP and Scan Doctor reported no problem.  Increase the resolution of scanning on the 8600 is not helped either.

  I joined a segment of an image of the 8600 and a lot cheaper all-in-one I expected to replace, a canon mp630.  I have bought the 8600 because the scanner component had good reviews, but based on my experience, that I'm starting to have my doubts!

  Please let me know if you think there's nothing I can do to improve the quality of the scans?

  I use Windows 7 Ultimate, 64-bit.

  Thank you

  Pete

  8600 scan 600 dpi (Note lack of paper grain)

  

  Canon MP630, 600 dpi (capture of paper grain, wash the details)

  

  Unfortunately, I must point out that the replacement was no better.  It's a real shame, old flat scanner HP I was replacing with the ACM was high quality, but the Pro 8600 scanner was simply not enough good.

  Ultimately I exchanged for another manufacturer MFP that produces a large part analysis better (even if printing is not as good).

  I had much rather have paid more for a higher quality scan on the HP, but this option is not available to me, which is a shame!  On the 8600 Pro scan color reproduction was great, but there not only to capture the details.

  You can adjust for color problems in the software, but if the detail is not captured, you can't put it in!

• Officejet OfficeJet Pro 8600 Plus: Pro 8600 more will not scan from touchpad after updating Windows 10

  After a Windows 10 update, my printer will not touchpad analyze. It will scan the troubleshooting utility. I unplugged and reset without success. I have updated to the latest version of the HP software for the printer. What else can I try?

  Hello

  You can try to install from the link here:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series-N911/4322915/model/4323647

  Before installing the HP software above, please uninstall your previous version first.

  During installation, select the type of standard or recommended installation when you are prompted by the installation software. If you choose a minimum installation, read the description of each component software with caution to avoid the unintentional loss of functionality of the printer.

  You can check via "Control Panel" > "Hardware and sound"-> "Devices and printers"-> under "printers and faxes". There will be a green check mark is marked to your printer if it connected successfully.

  Hope this helps you.

• OfficeJet Pro 8600-COPY Question

  How to copy a page 2 faces on a page?  In other words, 2 face 2 face...

  Hello

  Please specify the exact printer model:

  The HP Officejet Pro 8600 (N911a) do not provide duplex ADF to scan a two-sided original, but only print double-sided.

  The HP Officejet Pro 8600 Plus (N911g) / Premium (N911n) however do not provide this feature.

  If your product is the Plus or Premium models, follow the steps below:

  In the main menu printer, click the copy.

  Double as original copy / 2 sides 2 sides and perform the copy job.

  Kind regards

  Shlomi

• OfficeJet Pro 8600 Plus: network capability are not available

  Dear Sirs,

  The Officejet Pro 8600 Plus has already been set for a wireless connection. It was primarily used with the USB port.

  We've tried lately set up the wireless connection, and we couldn't.

  We received the message: network capabilities are not available.

  We could not move forward.

  We tried the factory reset, buit didn't work.

  I appreciate your help to resolve this isse.

  Concerning

  Ibrahim

  Please come back to me @Shahin_ij. I think the printer reset will solve the problem. I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP OfficeJet Pro 8600 Plus - ADF scanning problem

  Hello

  I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

  When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

  I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

  This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

  Any recommendations?

  Best regards

  Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757