HP Officejet Pro 8600 Plus: vertical line when scanning
I get a vertical line when I scan using the document feeder. I do not understand when scanning the glass plate. I need assistance to access the mirror slider. I raised the lid for the loading of documents, but I couldn't find out how to get under the rollers to clean the mirror. Thank you
The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus. From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF. Cleaning of this area as described in the above document should solve the problem. If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass. For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.
Tags: HP Printers
I cleaned the optical window such as suggested in other posts. However, this has not fixed the problem for me.
The vertical line is the center of the page, from top to bottom.
I'd be happy to help you with your problem of copy on your OfficeJet Pro line 8600.
Basically, the line is created if any part of the scanner glass and the scanner cover fingerprints fingerprints, stains, lint, dust, or other debris or scratches. To resolve this problem, clean the ADF scanner glass Strip, the ADF white plastic band on the underside of the scanner cover, the underside of the scanner cover and the scanner glass. You need to repeat the cleaning several times to fix this.
The document that will guide you through the inspection and cleaning of these independent pieces would be; Vertical stripes, lines or streaks in the Copies, faxes, or scans.
Take note of the following in the document;
Warning: Only use a glass cleaner to clean the scanner glass. Don't use of cleaners containing abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the printer. Avoid alcohol isopropyl (rubbing alcohol) because it can leave scratches on the glass.
Warning: To protect the scanner are not spray the glass product directly on the glass.
Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.
I look forward to hear from you!
The printer referenced did a fabulous job to print photographs. In this case, the printer is fairly recent and has recently recently consumed the original cartridges when it was decided to try to use it for photo printing. Therefore, the fabulous results were extracted relatively new cartridges and consisted of at least a dozen photo printing in various sizes. Then all of a sudden these thin vertical straight lines began to appear in print. They are equidistant on the full image. That they appear in the printed image. When using paper letter (8.5 x 11) to print an image cropped at 8 x 10 with landscape orientation spacing is about 1 1/8 (one and one-eighth) inches or 8 evenly spaced vertical lines. Somewhat like the photo was divided into 8 columns.
According to the printer built in ink gauge, that the cartridges are now just a little more than half full.
These lines are narrow enough so that they are not very visible when printing on normal paper (copy). They would probably be imperceptible on many kinds of printed documents. However, they become quite noticeable and reprehensible when using good quality (in this case HP) photo paper to print photos.
Absence of a printer resolution is not good for photo printing.
In addition to the troubleshooting suggests that the problem is not due to the printer, but rather to the software used to perform the printing. It was not immediately obvious that I printed only photos using Picasa and it worked fine and then all of a sudden the problem developed. However, I have now tried to print the same photos with other software and there is no problem for the steps.
The Picasa forum also has many messages wanting to be the same or a similar problem to what I have experienced. Unfortunately, there doesn't seem to be an explanation for a repeatable cause, nor a specific solution. Some hacking autour with the settings and options seems to be in order. If it does not then print with other software may be necessary.
I read all the messages. Seems to be a common problem. I did cleaning and rebooting and it is now plugged directly into a wall outlet. Still have this line. Plan to unplug all night and give it one more try tomorrow. If this does not work, I guess I have to try the factory reset if you could send it to me. VERY frustrating!
The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus. From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF. Cleaning of this area as described in the above document should solve the problem. If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass. For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.Figure: Clean the ADF scanner glass Strip
I got a new of OfficeJet Pro 8600 a couple of weeks, and it worked fine until today, when I tried to copy something. I can always print from my pc and scan without problem, but when I try to copy a document (if I load it into the tray or put it on the scanner) the page comes out covered with black vertical lines of different sizes. It seems that this isn't the ink or the scanner since I can print from my pc and analysis very well.
This unit is plugged into a wall outlet directly? If this isn't the case, then try to connect the unit to a wall outlet directly.
The 8600 Officejet Pro has built in the surge protector and double this feature may cause some problems.
Also, try to reset the printer hard:
* Unplug the unit while the printer is on
Disconnect the other end of the power cable from the wall socket direct
* Wait 30 seconds
* Plug the unit to the top
Let me know if it helps.
I have a problem with a black vertical line on the right side of scans/copies when I use the ADF. There is no problem if I use the Board.
There are a number of similar messages here and I tried all the solutions I could find including:
Cleaining each wheel and sproket I can find (several times)
Clean the glass (several times)
Unplug the printer on, several minutes of waiting and reconnection (several times)
Unplug the unit as described above and by using a different wall outlet with any other equipment on the line
The pilot of uninstalling and reinstalling
Update the firmware to the lates version (March 21, 2013)
None of this works and I get the result below. The one you have any other ideas?
When you clean the glass, you did clean the small strip of glass on the left and the thin white on the top lid? These are the sections of the scanner glass used by the ADF.
If so, then I have some information for a factory reset in the Officejet Pro 8600. I will send this information to you in a private message. Please read Bob_Headrick wire on the printer reset, found here, before you perform these steps.
I'm on Mac OS X 10.6.8 and recently bought an OfficeJet Pro 8600. It worked fine for about a month, and then we moved into a new House. Now, it print but not scan to computer. It scans email fine. Same problem wired or wireless. It is said the computer Scan is not enabled. When I try to activate scan to the computer using the HP utility, he runs for a long time and then says that the connection has been lost.
Try the following steps. If you want to learn more about your product, click here.
1. go to the HP utility to 8600 of (Preferences system, scanner open, click on the utility tab)
2. under scan settings, click scan to the computer
3. make sure that a check mark beside enable scan of the computer
4. click OK in all the dialog boxes and of proximity
5. try scan of front panel
Follow the steps below
1. open System Preferences
2. Open Print & Fax
3. in the white box under printers right-click and select Reset Printing System
Note: resetting the printing system will remove all printers in the print queue
4 restart the computer
5. Open Print & Fax and then click the + to add the printer to the print queue
6. open the HP utility, and then click Scan to computer to make sure this option is
Try scanning the computer to the printer and let me know what happens?
HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.
I would like to know what are the errors you receive?
When making copies or receive a fax it is a black vertical line that runs through the entire page, just off center. When I print from the computer it is not there. How can I get rid of this?
Do you think it is happen when a fax is received or can it happen on a fax sent? (using the same mechanism as when copying).
Try the following three Solution below and check if this can help you:
HI, how can I scan a picture and only the witout the rest. On a HP Officejet Pro 8600 Plus?
When I scan I got my photo and all white for the rest of the screen
It has no function of machine harvest in the 8600 software. To get the exact size, you will need to manually set the size for the scans that you do. You can find the setting by clicking on the blue link to advanced settings in the first scan window. Will take you to a place that will allow you to change the size of the scanning area. Hope that helps.
I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.
When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.
I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)
This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)
Update: I did what jason_h suggested in step 1 and it worked, this can be closed:
I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.
How can I solve this problem?
@Imagehappy, you have the more than 8600 or a different version of the 8600?
The reason for the question is because I want to give you a link to update the firmware.
Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.
I really appreciate it!
Maverick update os x 10.9 is incompatible with Officejet Pro 8600 Plus.
1 PDF files from the Web pages are black and show no information when I try to print from any browser. Must take snapshots of Web page and print from that
2 info printer shows that it is still printing when it is finished and will not move forward to the next task
Help, please! I see that there is no HP software update to resolve this issue and am confused why you didn't do your printing software compatible with a huge update of Mac.
Thanks for the quick response. It is good to hear that you can print, it's at least a start.
I know that you have not received the error messages in the document, but the behavior you describe leads me to believe that the software did not completely uninstall or install completely with the driver for the Mavericks.
Please follow the steps listed in the document below and let me know how it goes.
An "unsupported Operating System" or "Software is not compatible" message on a Mac running OS X v10.9 Mavericks "
After a Windows 10 update, my printer will not touchpad analyze. It will scan the troubleshooting utility. I unplugged and reset without success. I have updated to the latest version of the HP software for the printer. What else can I try?
You can try to install from the link here:
Before installing the HP software above, please uninstall your previous version first.
During installation, select the type of standard or recommended installation when you are prompted by the installation software. If you choose a minimum installation, read the description of each component software with caution to avoid the unintentional loss of functionality of the printer.
You can check via "Control Panel" > "Hardware and sound"-> "Devices and printers"-> under "printers and faxes". There will be a green check mark is marked to your printer if it connected successfully.
Hope this helps you.
I use a printer Officejet Pro 8600 Plus (what is the best printer I've ever had, apart from this problem!). I use it with Windows 8.1.
He struggles for more than a few pages print using duplex. The problem seems to get worse when I print a pdf file. It starts to print very well and made a few pages, but then I get this message "error on HP Officejet Pro 8600. "Could not print * name * folder. It appears on the computer not the printer.
Hey there @operationorphan
I just wanted to add my own suggestions here for the issue of two-sided printing that you had with your Officejet 8600.
You can try to update the firmware: get the latest Firmware and updates
If this does not help, try to uninstall the printer software , reboot the PC and reinstall the printer. This should dissipate all software problems.
I hope that helps!
If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.
See you soon
With the help of Officejet Pro 8600 Plus to scan documents on computer in PDF format.
I'm tring to scan a document that contains very important information just at the foot of the page, but when the scanned document appears on the computer screen, I see that he has not captured at the bottom of the original document.
I can work out how to resize the document to the copy function, but I can't find an option to resize for scanning.
Nobody knows the answer to my woes?
Thank you for your help.
Thank you for using the forum.
You can choose the scan size, example as shown.
In addition, these videos may be useful for you:
Scanning multiple photos:
HP Officejet Pro 8630
HP Officejet Pro 8630
Hope that helps.
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