HP Officejet Pro 8600 Plus: vertical line when scanning

I get a vertical line when I scan using the document feeder.  I do not understand when scanning the glass plate. I need assistance to access the mirror slider.  I raised the lid for the loading of documents, but I couldn't find out how to get under the rollers to clean the mirror. Thank you


The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus.  From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF.  Cleaning of this area as described in the above document should solve the problem.  If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass.  For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.

Figure: Clean the ADF scanner glass Strip

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8600: Printing vertical lines when you use doc auto power

    I cleaned the optical window such as suggested in other posts. However, this has not fixed the problem for me.

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    Hello @KR76,

    I'd be happy to help you with your problem of copy on your OfficeJet Pro line 8600.

    Basically, the line is created if any part of the scanner glass and the scanner cover fingerprints fingerprints, stains, lint, dust, or other debris or scratches. To resolve this problem, clean the ADF scanner glass Strip, the ADF white plastic band on the underside of the scanner cover, the underside of the scanner cover and the scanner glass. You need to repeat the cleaning several times to fix this.

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    Take note of the following in the document;

    Warning: Only use a glass cleaner to clean the scanner glass. Don't use of cleaners containing abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the printer. Avoid alcohol isopropyl (rubbing alcohol) because it can leave scratches on the glass.

    Warning: To protect the scanner are not spray the glass product directly on the glass.

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  • LaserJet Pro 8600: Laserjet Pro 8600 Plus vertical line on copies put through food

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    The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus.  From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF.  Cleaning of this area as described in the above document should solve the problem.  If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass.  For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.

    Figure: Clean the ADF scanner glass Strip
  • OfficeJet pro 8600 black vertical lines of print when copying

    I got a new of OfficeJet Pro 8600 a couple of weeks, and it worked fine until today, when I tried to copy something. I can always print from my pc and scan without problem, but when I try to copy a document (if I load it into the tray or put it on the scanner) the page comes out covered with black vertical lines of different sizes. It seems that this isn't the ink or the scanner since I can print from my pc and analysis very well.

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    This unit is plugged into a wall outlet directly? If this isn't the case, then try to connect the unit to a wall outlet directly.

    The 8600 Officejet Pro has built in the surge protector and double this feature may cause some problems.

    Also, try to reset the printer hard:
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  • HP Officejet Pro 8600 N911a - vertical line using ADF

    I have a problem with a black vertical line on the right side of scans/copies when I use the ADF. There is no problem if I use the Board.

    There are a number of similar messages here and I tried all the solutions I could find including:

    Cleaining each wheel and sproket I can find (several times)

    Clean the glass (several times)

    Unplug the printer on, several minutes of waiting and reconnection (several times)

    Unplug the unit as described above and by using a different wall outlet with any other equipment on the line

    The pilot of uninstalling and reinstalling

    Update the firmware to the lates version (March 21, 2013)

    None of this works and I get the result below.  The one you have any other ideas?


    When you clean the glass, you did clean the small strip of glass on the left and the thin white on the top lid?  These are the sections of the scanner glass used by the ADF.

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  • Re: HP Officejet Pro 8600 Plus print but not scan

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    Hi mpk1969,

    Mac OSX:

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    I would like to know what are the errors you receive?


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    When making copies or receive a fax it is a black vertical line that runs through the entire page, just off center.  When I print from the computer it is not there.  How can I get rid of this?


    Do you think it is happen when a fax is received or can it happen on a fax sent? (using the same mechanism as when copying).

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    @Imagehappy, you have the more than 8600 or a different version of the 8600?

    The reason for the question is because I want to give you a link to update the firmware.

    Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

    I really appreciate it!

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    You can try to install from the link here:


    Before installing the HP software above, please uninstall your previous version first.

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    Hey there @operationorphan

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    If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

    See you soon

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    With the help of Officejet Pro 8600 Plus to scan documents on computer in PDF format.

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    Thank you for using the forum.

    You can choose the scan size, example as shown.

    In addition, these videos may be useful for you:

    Scanning multiple photos:

    HP Officejet Pro 8630


    Scanning tips:

    HP Officejet Pro 8630


    Hope that helps.

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