HP Officejet Pro 8600: Printer list offline when it is not.

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• HP Officejet Pro 8600: Printing vertical lines when you use doc auto power

  I cleaned the optical window such as suggested in other posts. However, this has not fixed the problem for me.

  The vertical line is the center of the page, from top to bottom.

  Hello @KR76,

  I'd be happy to help you with your problem of copy on your OfficeJet Pro line 8600.

  Basically, the line is created if any part of the scanner glass and the scanner cover fingerprints fingerprints, stains, lint, dust, or other debris or scratches. To resolve this problem, clean the ADF scanner glass Strip, the ADF white plastic band on the underside of the scanner cover, the underside of the scanner cover and the scanner glass. You need to repeat the cleaning several times to fix this.

  The document that will guide you through the inspection and cleaning of these independent pieces would be; Vertical stripes, lines or streaks in the Copies, faxes, or scans.

  Take note of the following in the document;

  Warning: Only use a glass cleaner to clean the scanner glass. Don't use of cleaners containing abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the printer. Avoid alcohol isopropyl (rubbing alcohol) because it can leave scratches on the glass.

  Warning: To protect the scanner are not spray the glass product directly on the glass.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• OfficeJet Pro 8600 wants fax info when asked to print

  OfficeJet Pro 8600 prints test page ok, but do not print anything My Documents or a receipt from a purchase online.  A screen will appear with corner 'Send fax' at the top left, boxes of 'to', 'add a cover page', 'Add scan' and 'settings '.  There is no error message or the number.  Tried to remove and reinstall the printer drivers and.  Worked fine for 2 months, then started it.  It is not connected to a phone line and has never been used for faxing.  It is connected to the wireless computer network.  Tried to connect to the network with cord - also not able to print.  Any help appreciated.

  Hello

  I guess that the fax printer is set as default, download and execute HP Print and Scan the link below Dr utility.

  www.HP.com/go/Tools

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• Printers HP Officejet Pro 8600 keeps going offline... but the menu of the printer says it's online

  I had continual problems when you try to print to my HP Officejet Pro 8600.  For example, when I try to print a word document, it indicates that the printer is offline.  I checked the printer by clicking on "see what's printing section, and then click printer.  When I view this screen, the printer offline is not checked.  In addition, the printer screen is showing that the printer is online as well.  I have a wireless connection and I am running Windows 8.1.  Thanks in advance for your help.

  Hello

  Thank you for using the forum.  You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.

• OfficeJet pro 8600 printer-how to make this program work and installation?

  I have problems printing. I wonder how to ste it to the top and do work.

  Moved from feedback

  Original title; printer Officejet pro 8600

  Hi David,

  1. what operating system is installed?

  2. what security software is installed?

  You can go through the printer manual to know how to set up the printer and make it work.

  You can also refer to these items and check if that helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

  http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP officejet pro 8600 save as editable text (OCR) does not

  HP officejet pro 8600 save as editable text (OCR) does not

  the printer reports: can not detect install OCR s/w...please

  IrisOCR 12.3.4.0 is indicated as being installed

  How can I get printer recognize/find OCR?

  1 uninstalled existing installation

  2 deleted all files

  printer 3.re - installed s/w

  4 still does not

  5 uninstall printer new s/w (about you 4th time)

  6. deleted all files in HP printer

  printer 7.re - installed s/w BUT

  8.re - installed in a different folder: HP-2

  Now everything works fine

• HP Officejet Pro 8600 missing some bullets when printing

  HP Officejet Pro 8600 for young or skips lines especially bullets when printing.  This isn't a problem of ink.

  The documents that are printed look fine except some lines especially bullets Miss.  Always the same lines/bullets Miss.

  I tried printing from Win XP, 7 and 8 - all have the same problem and the same senses are missing.  The print view looks very good.

  This happens when you print items from the internet.  I use Chrome on all computers.

  I have the latest software, drivers and firmware.

  Copy the information in Word 2007 prints without problem I printed documents pasted unchanged IE. no change, the format or the police.

  Print a PDF file has no problem.

  I've had the printer for 5 months.  The computers are the same during this period.

  I only noticed this problem in the last few weeks - after print a recipe and trying to follow, I noticed lack of bullets a receipt detailed ingredients.

  I have unplugged the printer and plugged back in - the problem persists.

  Please help with this frustrating problem.

  OK fine and yes I think it's a matter of Google Chrome as well. Let me know your results when you get a chance.

  Enjoy the updates!

• HP Officejet Pro 8600 - computer gives error when printing

  I use a computer acer laptop with Windows 8.1.

  My HP Officejet Pro 8600 has a month or 2 without printing because a (then all) of my ink cartridges were empty.  Sometimes I tried to print something forget it, and I would like to get a notice of this ink had to be replaced.

  Last week I replace the cartridges, I had the "Thank you for installing authentic HP ink" pop up on my computer, but I still cannot print.  I get a box pop up at the top right of my screen which indicates the printing error.  No other information is given on what is the error.  All I can find says that the printer works normally.

  I ran, I print head cleaning and it printed a nice test page.  I was able to scan a document to my laptop, so I know that they can communicate with each other.

  Although my clients appreciate getting electronic reports, a paper copy must always be sent.

  Any help would be greatly appreciated.

  Hi, try to run the HP Print & Scan Doctor program. (link)

• HP Pavilion: validation of the officejet pro 8600 printer failure

  I am connected to my Officejet Pro 8600, can be seen in the list of printers, I can send documents to the queue print - but when I try to complete printing, he seeks the printer and I get the message "printer Validation failed."  Help, please!  It works perfectly fine on other laptops in the House.

  Hi @CAAJ,

  Thank you for joining the Forums of HP Support!

  I see that you have installed the printer, but it still won't print. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.
  What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?

  If the problem persists, try the steps in this guide:

  • Print jobs stuck in the print queue (Windows)

  I hope this information is useful. Please reply to this message with the results. Good luck!

• How are added to the HP Officejet Pro 8600 printing solution Center

  The center of printing solutions shows my Photosmart C5580.  No idea how to add an OfficeJet Pro 8600?

  Shlomi Hi and thanks for a quick response.

  I had hoped to add 8600 Solution Center as an HP upgrade / download link in the menu Wizard printer you mention using the icon, re - set the default printer for the "8600 Fax.

  He also changed the list of this menu screen to be only four: HP printer Asst (but does nothing when a click), Set Prefs, see what printing and the printer to customize.

  Previous menu, as you no doubt refers, had several printer features that included all submenu links functions, I used (including to scan a doc, preferences, etc.).  Frustrating...

  After uninstalling and reinstalling, tweaking, etc, I always have this quick menu by clicking on the icon of tune.  I have tried different methods of scanning as the right click on the printer in Control Panel devices, but the scanning from which lead to a horrible list of basic functions, a confusing list of formats, etc.

  Finally, I did a scan in the screen menu of the printer who made a point "scan" in the Start Menu, I right click it to pin that on the Start Menu, then created a new shortcut on the desktop with the path to him... and now the icon / printer works to get the menu scanning.  Phew!

  About the loss of the Solution Center is regrettable.  Very handy tool to do the various tasks and the refinements of a scanned document that do not exist in the limited functions / buttons on the 8600 scan menu results.

  At the same time and while I'm... To the laserjet subject large workhorse of HP LJet 1320, several other positions and all forums have problems loss of functionality after passage from XP to Win7.  I finally got all but one device works (PCL6/5th, printing on both sides, etc.), but the pilot is only 600 dpi quality close to the project, instead of the prior 1200 dpi (especially good for forms, thin fonts, etc..).  Which is just a discharge on the technology and support for the products that brought me as a customer to use HP in the first place.

  Thanks again for your reply and your suggestions.  Ready to try anything to solve the so-called reliable downloads / upgrades.

  Best regards...

• HP Officejet Pro 8600: Printing of custom formats

  I try to print my wedding invitations.  The documents are WORD documents and they are not your standard size models.  For example, one is 5.85x5.85 but when I print them I get the error of mixmatch.  How do I get my printer to use a custom paper size?  Will be a sad day if I can't print my invitations.

  Help, please.

  Alex

  [email protected]

  Hi @SouthernFried and welcome to the Forums of HP!

  I see you are having problems printing of your invitations. I'd be happy to try to help!

  I'm including a list of the formats supported for this printer paper:

  Specifications for series printer HP Officejet Pro 8600 e-All-in-One Series

  Also, I recommend the following on:

  Create paper formats in Windows 7, Windows 8, and Mac OS X

  Invitations, they have any kind of border on it pre printed?

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet Pro 8600 Plus: vertical line when scanning

  I get a vertical line when I scan using the document feeder.  I do not understand when scanning the glass plate. I need assistance to access the mirror slider.  I raised the lid for the loading of documents, but I couldn't find out how to get under the rollers to clean the mirror. Thank you

  The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus.  From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF.  Cleaning of this area as described in the above document should solve the problem.  If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass.  For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.

  Figure: Clean the ADF scanner glass Strip