HP officejet pro 8600 printer: print the job stuck in the queue for a printer hp officejet 8600

I try to print a document on my 8600 pro hp officeject and printer, but it will not be printed because there is a print job stuck in the queue.  I tried to cancel the print job stuck but will not remove. I tried to turn off the printer, but it still won't delete. Can you tell me how to cancel a print job that is stuck in the queue?

Hello

From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.

Scroll down to the print spooler service, right click and select Properties, then click the Stop button.

Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the document has been deleted.

Kind regards

DP - K

Tags: HP Printers

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