HP officejet pro 8600 - Printer Wizard does not start on windows 7

Similar Questions

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• OfficeJet Pro 8600 desktop shortcut does not open

  Het all. I just replaced my old HP 4180 with a new Officejet Pro 8600. We have three computer that connects to it, and the shortcut on the desktop to open the software of the printer communication does not work only on your laptop. I used the installation of itentical on all computers. The Office has the full package software and two laptops have only the basic print and scan package installed. I checked the target of the shortcut on two laptops, and they are identical. I also tried to disable the antivirus and firewall software, but that made no difference - still unable to open the software to set the printer preferences, etc.

  The laptop in qiestion is an EeePC H1000 running XP 32 bit, SP3. BTW, the laptop that has no problem is an identical unit.

  When I select the shortcut, the hourglass appears for a few seconds, the wireless icon flashes as it appears that the software is attemptong to connect to the printer, but the window indicating that it is retriving the device information will never appear and therefore also the printer wizard window also never appears.

  There's no problem with printing. Just get the Printer Wizard to open. Also for the record, if I select the printer in the Control Panel printer and faxes section, can I get the printer properties and preferences windows and make changes, but no way to get the companion window.

  I tried to reinstall the HP software without change. I also tried a "repair" and also no change.

  Any thoughts appreciated as to what else to look for that may be causing my problem.

  Finally, find my own solution. I followed the instructions in the Support Document HP c03640384 HP Printer Wizard opens with an error in Script or in Notepad.

  Even if it wasn't exactly my problem - I was just getting no response at all, - using the patch of registry (for my WinXP) of this document got my desktop shortcut does not work to open the Print Wizard.

  http://support.HP.com/us-en/document/c03640384

• OfficeJet Pro 8600 tray 2 does not work

  With plateau, two (optionally) installed and set by default the printer THAT ALWAYS tries to use the Tray1 with photo paper 4 x 6. This will always raise an error that there is a paper mismatch.

  In the literature, I read before buying said that the trays would detect what to print and use the appropriate bin. I can't even manually select trays, it always goes to Tray 1 in any scenario.

  In addition, the detection of HP shows the Officejet Pro 8600 and I don't have it. Also guaranteed test fails and says it expired 4 months before I bought it. I'm not allowed to contact the HP support anything because of this. Last HP product for me.

  Tray 1 is set to the automatic tray pulls the default printer. The printer can detect and select the correct tray, but it must be set up correctly first for her to do.

  In General, I would be created tray 2 with normal printing paper (8.5 * 11) and non-standard of your choice 1 tray with paper. In the printer setup menu you can set up your bin by default as well as the tray lock (prevents a tray automatically).

  Be sure to read the manual on this documentation:

  http://h10032.www1.HP.com/CTG/manual/c03026243.PDF

  In addition, when you print, you must first designate as well in the software the size of paper you want to print on (in this case 4 x 6), as well as through the properties of the printer, make sure you that the correct tray has been selected for use.

  Once this place let me know if this helps you resolve your problems.

  Have a great day!

• Photosmart 7520: Printer Wizard does not work on Windows 10

  My PC has recently upgraded Windows 10.  I am now having a problem with the Printer Wizard.

  Previously, I had the status display, the ink levels, scan document, check printer heads, etc.

  Now all I get is a printer configuration screen that has 3 options

  -connect a new printer,

  -convert a USB printer wireless, and

  -Add new software.

  How can I get the correct printer assistant screen to run?

  Thank you.

  Hi @AJA3,

  Thanks for joining the Forums of HP Support for a solution to your problem of HP printer Assistant.

  I understand that you use a HP Photosmart 7520 e-all-in-one printer with a computer who has recently upgraded Windows 10 and now, when you click on the printer icon to open the HP printer Assistant you get the "connect a new printer"window. " I would like to help with that.

  It is not that the HP printer Assistant does not work, but probably the printer probable network needs to be reinstalled.

  I would like to start by uninstalling all software that was installed before the upgrade to Windows 10 relating to printers. Here is a support document which can help needed - uninstalling the software of the printer (Windows).

  If you get prompted to restart the computer when uninstalling, go ahead and do the restart. If this isn't the case, restart the computer after the uninstall is complete.

  Once the computer is ready, try to use the HP printer installation wizard for installation. This tool will find the most recent version of the printer software and installation help.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Photosmart 7525 Printer Wizard does not work with Windows 8 Pro

  Just installed the 7525, networking and it. Print, fax, etc very well, but when I click on the Printer Wizard, Notepad will open with two separate screens, HPSPProgress.hta, and HPSolutionsPortal.hta with many sequences of text I do not understand.

  I have a Toshiba Satellite P755-S5278 upgrade Windows 7 to Windows 8 Pro.  I know he kept Windows 7. However, 8 is here so is there a solution?

  Thank you

  Hello

  Use the hotfix or follow the steps listed below, if the program the error described resolution:

  http://support.HP.com/us-en/document/c03640384

  Shlomi

• OfficeJet Pro 8100: Utilities application does not start, Officejet Pro 8100

  The printer is working fine, except for the occasional streaks. The problem is when I try to access the cleaning utilities, etc.. When I try to open the app, I see a flash hourglass for a second or two, and it goes no further. I don't see any new task in the windows Task Manager. I completely uninstalled the printer and reinstalled, no luck. Any thoughts?

  Hi @dtbradio,

  Thank you for joining the HP Forums!

  I understand that the demand for public services will not start HP Officejet pro 8100 on Microsoft Windows 7. I'm happy to help you!

  Please first try our HP print and Scan Doctorand let me know the results!

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope to hear from you soon and thank you for posting!

• HP Officejet Pro 8600 Plus: scanner does not connect

  Help, please.  I have plugged in any place and unplugged, reset several times.  I keep getting this same error msg.

  The printer works fine but the scanner won't.

  Error Msg:

  Unable to connect to Debra PC/Scan docs.  Make sure that the remote computer is turned on.

  Hello

  Glad to know that the problem has been resolved.

  Marking this post as a solution it will be easy for others to see you the message easily.

• HP Officejet Pro 8600: Printer will be not stupid on loan

  There is a problem with the printer or the ink system. Turn the printer off, then on. If the problem persists, contract HP using guarantee

  Just installed black cartridge then this problem

• Windows 7 printer spooler does not start

  just my printer spooler does not start in Windows 7.  I received a message that the spooler wasn't running when I tried to use it today.  I used the printer for a few days. "net start spooler" fails from the administrator command prompt.  I checked that the CPP is running.

  I installed SP 1 yesterday with success, but I went back to the restore point, but still, the spooler does not start.

  The system acts as the spooler is missing.

  How can I solve this problem?

  Thank you

  Jim

  I would like to check the status of the Services.

  Click on the Start button and select Control Panel, administrative tools, Services. Locate bridge end RPC Mapper in the list. Check that he started and that the startup type is automatic. If it is not set to automatic, right-click and select Properties, general tab. There is a box after the startup type. The options are available in a menu drop-down by clicking on the down arrow to the right of the box. Make the change and click apply and then click OK. Restart the computer and verify if it has started.

  Repeat the procedure for DCom server process Launcher.

  It is always sensitive in this situation to achieve a malware check.

  Start the computer in safe mode with network and download and install Malwarebytes (free version for individuals only), updated definitions and run in safe mode. Disable other security software while you do the analyses.
  http://www.precisesecurity.com/how-to/HT-smodewnet.htm
  http://www.Malwarebytes.org/
  Download and run SuperAntiSpyware (Free Edition)
  http://www.SUPERAntiSpyware.com/download.html

  Some malware is installing the entries of proxy server redirecting internet connections. If you encounter this problem step 2 see in the following link:
  http://www.myantispyware.com/2011/02/21/how-to-remove-Internet-Security-Essentials-virus/

  Currently, this is a good combination that seems to detect more malware, but it can miss the malware as all security software can do.

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.

• OfficeJet pro 8600 printer-how to make this program work and installation?

  I have problems printing. I wonder how to ste it to the top and do work.

  Moved from feedback

  Original title; printer Officejet pro 8600

  Hi David,

  1. what operating system is installed?

  2. what security software is installed?

  You can go through the printer manual to know how to set up the printer and make it work.

  You can also refer to these items and check if that helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

  http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• HP Printer Wizard does not open in HP 3050 All In One J610 series.

  HP Printer Wizard does not open in HP 3050 All In One J610 series after installing new ink cartridges.  Uninstalled and reinstalled printer software from HP website.  Printer Wizard will not always be open.  Using Windows 7.

  I understand the Printer Wizard does not work for you. I will try to completely uninstall the software and reinstall with updated drivers.

  Click here for the drivers

  Let me know how it goes.