HP Officejet Pro 8600: Printing from tray 2 Hp8600

I recently bought a 3 microsoft surface, and for some reason when I go to print I can no longer select tray 2, happens with tray 1. I have tried a number of things, looked at preferences and even followed the steps in this post http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Easy-selection-printing-to-tray-1-or-2/td-... all the way to step 33, but the paper/quality tab is not either.

Can anyone help?

Hi danjambal,

Thank you for your answer!

The steps for Windows 8 will run on Windows 10. Please, try the following:

  1. Right click or touch and hold the bottom left of the screen to open the menu. In the menu, click or tap on the Control Panel, then click on or type printers and display devices.

  2. Right click or tap and hold the icon of the printer () for your printer, and then click or tap Print Preferences.

  3. In the Printing Preferences menu, select paper/quality.

  4. In the paper Source drop-down list, select tray 2.

  5. In the paper size drop-down list, select the size of paper suitable for the print job.

  6. Click or click on apply, and then click or tap on OK.

    NOTE:

    Follow these same steps for the default print tray back to Tray 1.

If these steps do not work, there could be a nuisance pilot. Please try our HP print and Scan Doctorand let me know what happens!

If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

I hope this post is helpful!

Tags: HP Printers

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