HP Officejet Pro 8600: Pro 8600 message printhead missing or not detected or...
Message: Missing print head or undetected. Following instructions, the same restarted several times... always the same message. How difficult or replace a part? Thank you JLVB39
Jean, you're awesome! I spent hours trying to find it. Exactly what I needed. Thank you
Tags: HP Printers
Photosmart HP 7510 e-all-in-one series - message "printhead missing or not detected...". ' appears and it will not print from the computer. This is a new printer.
The chipset on the print head may be bad. Since the new printer, you can take it back to the store, or call HP technical support. I would give support a call and have them help you go on it. It is maybe something that is being overlooked. You can contact them at the 1-800-474-6836 the Canada and the United States, international calls click here. Let me know what they tell you.
My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine. I tried aligning the printheads and clean the print heads, but still does not work. Help!
Thank you. It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head? I will contact HP support. Thanks again for your help.
Hi - have a HP 4280. I just started to receive message "print cartridge missing or not detected". Have replaced the cartridges with new HPs and no dice. Always get the message. Have restarted printer and still no hemp. Any ideas?
After cleaning, resets, etc., I got to work by installing the cartridges on the tenth time VERY strongly in their slots... I'm sure this isn't the approved view of HP, but it worked!
My printer does not print Cyan. I replaced the ink cartridge. Clean the print heads. Has taken the print head and it was blue ink on it. A picture of the problem. All other colors will be printed.
Thanks for posting on the HP Forums!
Looks like you did more troubleshooting for your question. I do not recommend remove the printhead again and clean the copper contact us about this. Ink can get on the copper contacts not cause the print head to get a good signal of the printer and cause poor quality.
Print heads are also a replaceable part in the printer and must be replaced as cartridges from time to time. Here is a document concerning the fixing of problems of quality Print for the HP Officejet Pro 8500 all-in-One Printer Series. If you fill the document with no resolution, you may need to replace the print head.
Here is a link to the page for the purchase of print heads: HP 940 printheads
Let me know how it goes!
How to install a new print head on officejet pro 8500 HP? I can't print head to move to the left so I can change the print head. There is no OK botton to push and when you open the top, it says to change the print head, push the * 5 seconds with all the doors closed. It does not either. Any help?
I understand that you are having trouble to replace the print head.
Please click on the link below to see a video of how to do to replace the cartridges and print heads.
Give Kudos to say 'thank you' by clicking on the "icon shots."
Click on 'accept as Solution' if it has solved your problem, while others may find it.
Although I am an employee of HP, I speak for myself and not for HP.
My Officejet Pro L7500 has been used for several years without any problems printing. Recently, my documents printed blue display order. I replaced the cyan cartridge, and made sure all cartridges have plenty of ink. I ran the printer to clean the heads, align the cartridges, test print, etc.. Blue ink just doesn't appear. I also removed the cyan cartridge, blew some air in ink consumption and succeeded him. The printer gives message that there is a problem. Is there a solution?
This means that you need a new printhead cyan/black. This youtube show you how to replace the printhead. The print heads are usually sold where get you the cartridges.
I got this message only when you try to scan in PDF format. Select JPEG that works. File is not protected, and I tried several locations. PDF has worked in the past.
Thanks for joining the forums of HP Support for a solution to your problem of scanning.
I understand that you use a HP Officejet Pro 8500 has e-all-in-one printer with a computer Mac OS X 10.11 El Capitan and wen you were trying to scan in PDF you received a message that says that the "selected folder is not writable. I would like to help with that.
What you're probably dealing with is a permissions problem with the folder selected when you try to save the scan. I visited the communities of Apple Support and found a possible solution, click here to visit this page.
Someone else found that they had to create a new folder to save the scans at because the older folder was left by an upgrade of Mac OS X.Please let me know if that solves the problem, or if you need assistance.
I just upgraded to Windows 8. My HP Officejet Pro 8500 A910 all-in-One printer works fine, but the scanner won't. I get an error message that says: cannot find the scanner. What can I do to correct this situation? HP has a driver that works with Windows 8?
Did you uninstall this printer before the upgrade to Windows 8?
If not, then I uninstall the software for the 8500 A910 and reinstall with the drivers up to date.
The link here for the driver for the 8500 A910 page has e-all-in-one
You can also get drivers for HP printers in Windows 8 by using the HP printer installation wizard.
Hello! I tried for three days to get my printer to print something. For some reason, my HP Officejet Pro 8500 all-in-One a909g is not printing.
I tried to update the drivers to see if that was the problem, but for some reason that my printer is not connected to my HP laptop wireless. The connection for some reason any broke. Whenever I go to enter the WPA code (which is correct and yes I put it in place for WPA and WPA2 not) it keeps refusing to connect to my laptop.
If someone could help me please, it is something that I really need for my studies and we just replace the ink and Printhead and cannot afford to replace really. Thank you!
Thank you to try the Wireless Setup Wizard.
Seems strange that the printer is not able to connect to the home network.
If your printer is close to the router, you can connect using an Ethernet (Lan) cable.
You will still need to install the printer software when you do this so that the drivers are properly configured i.e. non-plug-and-play.
Hope that helps!
Hi - I have a fairly new Officejet Pro 8610 and it uses a wireless network with a MacBook Pro. Wireless printing function works perfectly; and, as a first step, the it function analysis did too. Without apparent reason, has now ceased to work, and every time I try to activate using the HP app, I get an error message indicating that the required software/driver is not found on the computer. However, I re-downloaded and installed the driver full value several times on the site of HP (no effect). The computer always communicate perfectly with the printer, and I'm able to activate the scan through the Mac system preferences function.
Any help gratefully received...
Welcome to the HP forums!
I see that you have problems with your Officejet Pro 8610 scanning your Mac 10.9. I can help you with that.
Given that you have a problem scanning I want to make sure that the printer is plugged directly into a wall outlet and not a surge protector. Once this is done, we will do everything that follows.
- On your Mac, go to Applications.
- Open your Hewlett-Packard folder.
- Run Uninstall HP if it is present.
- Go to Applications and utilities.
- Open disk utility.
- Click "Macintosh HD" on the left.
- Click on verify disk permissions. It will take about ten minutes.
- Click on repair disk permissions. It will take about ten minutes.
- Restart your Mac.
- Go to your Apple icon and the software updates. Download the updates that are found.
- Download and run the HP Installer (if you need the link you can click here).
- Try scanning.
I would like to know if it works for you. If it's not please let me know what happened and I will be able to help you further. Even if it solves all please let know clicking on accept as Solution below my post.
I hope this helps and I hope you have a great weekend!
I read all the forums and video saw how solve this problem, but it's vague. I can copy from computer to the printer, but when I tried to make 2 sided copy would not default 1:1 copy face to print. I changed the settings and did everything that I could to solve the problem. Could someone help me with a process step by step for me to be able to print again. He said: error like others have also had this problem. I've updated windows 8 to 10 on the computer.
I don't have a full manual with my product. I looked online and instructions were not there for default of one side only.
Thank you for showing your interest in the HP Forums! I see that you are having problems switch back on 1 side copy. I would like to help.
I have provided a document to the copy of the Documents that you can take a look at.
In the menu copy, you can save the settings and restore the default values.
- Save the current settings.
- Restore settings.
If you are still having problems with the copy settings change, I would like to do a hard reset to see if that will solve the problem.
Let the printer and disconnect the printer cable
and outlet for 60 seconds.
Then reconnect the power to the printer and the wall outlet cable
rather than a surge protector.
This ensures that the printer is full on and can help
Here is a link for the manual of the printer: Officejet 6830
You may need to update the firmware of the printer: series printer e-all-in-one HP Officejet Pro Firmware 6830.
I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers! Good luck!
like others, I have this problem. In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it. I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened. My God, he started work. I let go a bit and then started to lower the lid. Heck, he stopped. Essaye tried again, stopped again that I dropped the lid. Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer. Now, my God, it was only half an hour, but the thing works. Put three leaves there very well.
If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question. Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her. Probably HP guys could tell us what it is?
I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!
In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.
It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.
Thank you for joining the Forums of HP Support!
HP OfficeJet Pro all-in-One 8610 print intermittently
This is a request for additional assistance from HP, Apple and AT & T Community Forums
Machines and affected software:
Printer HP OfficeJet Pro 8610 e - All - In - One.
Serial number: CN4CNE3463
Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)
iMac 21.5 inch late 2009 (daily use)
Serial number: W89415S5PC
OS X El Capitan: Version 10.11.6
MacBook Pro 13.5 inch late 2009 (occasional use)
Serial number: W8942UW766D
OS X El Capitan: Version 10.11.6
MacBook Air 13.5 inches mid 2012 (daily use)
Serial number: C02HX3ZADRVC
OS X El Capitan: Version 10.11.6
Wireless router: AT & T U-verse ARRIS NVG589
more AT & T Wireless Access Point VEN501 device
Wireless Router Range Extender: Linksys RE6500
Multipoint unresolved printing problem:
HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.
09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:
(1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.
(2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.
(3) tried to scan the printer for iMac's wireless: would not scan.
(4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.
(5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 . The results have been mixed:
(a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.
(b) the iMac to the router and wireless router for printer: test page will not print.
08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.
AT & T: recommended
(1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.
(2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.
AT & T told me that the printer should work fine now.
Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:
Wireless to the router for printer
Wireless to the router and Ethernet cable for printer
Ethernet cable to the router and wireless to a printer
Ethernet cable for printer
Another experiment on 11/09/16 led to erratic printing depends on the original machine:
1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).
a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)
b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria
Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.
2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.
I'm sorely need a remedy to this overall situation.
- What is originally intermittently, the HP printer?
- What is originally a wireless printing and Ethernet to vary?
- What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
- The question one demanding a new router?
- DOE the question indicates the need to uninstall the printer and then perform a reinstall?
- With all machine software updates could be software problems cross machine?
Link to the firmware.
My 6830 Pro Officejet started making a high-pitched ringing sound when it is sitting idle. How to make this stop?
Hi people, can you please try the firmware released June 1st and let me know if that solves it?
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