HP Officejet Pro 8600 shows offline

Similar Questions

• Clubhouse 23 HP: HP Officejet Pro 8600 is offline to a computer, but not the other

  In our office network, we have problems with printing. We have several computers set up in the network and all print on the same printer, our HP Officejet Pro 8600. However, you can print from all except one. It reports an error in offline mode. Usually, rebooting the computer and the printer solved that problem, now, is not the case. I uninstalled the printer, reinstalled and it worked temporarily. I also disconnected from the network to the printer and the computer and reconnected them both. I have also shut down the computer, the printer and the router and restarting their router, printer, and then computer. I still have the same problem with just a computer. Any help would be greatly appreciated.

  I solved the problem on my own. I had to remove all the devices on the network printer and reinstall on all devices.

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• Printers HP Officejet Pro 8600 keeps going offline... but the menu of the printer says it's online

  I had continual problems when you try to print to my HP Officejet Pro 8600.  For example, when I try to print a word document, it indicates that the printer is offline.  I checked the printer by clicking on "see what's printing section, and then click printer.  When I view this screen, the printer offline is not checked.  In addition, the printer screen is showing that the printer is online as well.  I have a wireless connection and I am running Windows 8.1.  Thanks in advance for your help.

  Hello

  Thank you for using the forum.  You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• HP Officejet Pro 8600 Plus: HP Officejet Pro more than 8600 mysteriously went offline today

  Hi all.  Hoping that someone out there has experienced and solved the problem, I will describe.  We have a desktop computer with Windows XP Dell, a Dell laptop with Windows 8 and several iPhone 4.  We also have a quantum Verizon FIOS router, which we installed a week ago.  (We were able to print to the printer HP of all of our devices, once the new router has been installed).  Until today, all of our devices connected to the router and our range of HP printers.  Today, we cannot print anything for the HP printer.  We uninstalled and reinstalled the printer software.  We have followed all the steps HP print and Scan doctor.  We have unplugged the printer and the router and plugged them both back.  We rebooted all electronic devices.  We ran the network Test on the printer wireless and did get the message 'no problem found.  Congratulations on the success of your wireless printer setup. "All the results of the test came as a 'PASS '.  Still no luck.  The printer is 'offline' and none of our electronic devices even recognize it.  Any help would be welcome!

  Welcome to the HP community @FedupinVA,

  I saw your post on your connection on your HP Officejet Pro 8600 more problems, and I would help him.

  Try the steps in the link below, it offers the solutions to this problem. Please try all the steps and let me know the results, as well as the problems or the error codes that you met.

  HP Officejet Pro 251dw, 276dw and 8600 Printer Series - printer keeps no connection Wi - Fi

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• my HP Officejet Pro 8600 more is always offline and no longer print

  I use my HP Officejet Pro 8600 with wi - fi.

  He worked for 3 months, Las week that it no longer works.

  I checked the Ip address, I checked the connection... Nothing works

  It's really frustrating

  Thanks for the help

  Chiara

  Hi @Mizia , welcome to the HP Forums there!

  I saw your post on your Officejet 8600 more disconnect it from your wireless network, and I hope to help. I have some suggestions for you to try below which might help to restore the connection between the two.

  Try power cycling network devices:
  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer.

  Try the procedure described in this document:

  HP Officejet Pro 251dw, 276dw and 8600 Printer Series - printer keeps no connection Wi - Fi

  I hope that the connection is when you have completed the steps above. If there are any problems, please let me know the details and also include with which operating system you use on your computer.

  Have a great Monday!

• HP Officejet Pro 8600 Premium: Printer remains offline after standing start

  HP Officejet Pro 8600 Premium takes 30 minutes + to connect after boot or restart computer?

  Also when starting printer error message - cannot send faxes? (Fax complete info)

  It is a wireless setup. Phone line is AT & T U-Verse.

  Hi bunkyb43 ,

  Welcome to the HP Forums.

  I see that the printer takes a while to connect to the printer once the computer has been restarted or powered.

  I've seen this problem before and I could solve the problem by simply ensuring that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  Once the printer is connected to the wall outlet, please use the power button to do a proper feeding cycle.  This will make a semi be able to reset the printer.

  I'll also give you a document ensuring that the fax settings are correct. Please click the link for "Cannot send or receive faxes".

  Write me back if you have any questions or concerns.

  See you soon,.

• OfficeJet Pro 8600: Advanced Document settings don't show option for printing without margins

  Hi people,

  I am trying to print a document created in Microsoft Word 2013 (Windows 8).

  I am also able to create a .pdf file for printing from Adobe Reader XI but have the same problem.

  The paper is 8.5 "x 11" (but in the landscape) and contains texts and photos.

  I want to print on HP Professional Laser Premium presentation paper (8.5 "x 11", glossy).

  I want to duplex print on both sides of the paper.

  I want to print without margins.

  I have a printer HP Officejet Pro 8600, which has the function of borderless in duplex printing (according to

  However, when I go to the 'Advanced Document Settings', I don't see the menu option for "borderless printing.

  I have the size set on "Letter" paper and paper type is set to "HP Brochure paper 180g glossy paper".

  The manual says that this printer supports 'Edge to edge letter' to the duplexer.

  My printer driver is not correct?

  I would be grateful for any help.

  Thank you

  -Dan

  Used the class Windows 8, download the full driver or HP basic driver.

  

• OfficeJet Pro 8600 +: OfficeJet Pro 8600 + very slow to print

  We recently purchased a new MacBook.  From the beginning on this MacBook, our HP 8600 printer takes long time to start an extremetly to print.  Sometimes it prints ever.  The printer is set up wireless.  Sometimes the print area will say that is having problems connecting to the printer, but not always.

  This only happens on this MaxBook.  I have an iMac and a Windows laptop, both connect to the same wireless printer.  Both of these printing devices print jobs fairly quickly.

  I downloaded the new drivers.  Uninstalled and reinstalled the printer.  Restarted the printer and wireless access point.  Disabled iPV6.

  Don't know what else to try.

  Hi @JH99,

  Welcome to the HP Forums!

  I noticed that your HP Officejet pro 8600 is slow to print on a wireless connection, with your Mac. I'm happy to help you!

  Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know the results. Although the guide title does not match your question, I think that these steps will help.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Thank you for posting!

• OfficeJet pro 8600: printer works fine, but the software is not

  Printer works fine.

  However, the HP support the program "HP OfficeJet Pro 8600" will not start. I can see it in the HP folder under all programs, but clicking on the program name has no effect. The program name poins to "C:\Program HP HP Officejet Pro 8600\Bin\HP Officejet Pro 8600.exe" - UDCDevicePage Start

  In addition, in devices and printers in Control Panel, the printer connected displays. By double clicking on the icon takes me to...

  

  Opening HP All - in - One Printer Remote takes me to the window right... but the printer shows offline, and the various functions (scan, fax, etc.) are not available. (As noted, the printer is currently online, and I can print correctly.

  Connection to the wireless printer.

  All these functions work fine if I call them from the physical control on the front of the printer Panel.

  I don't know if these are two separate issues, or the two aspects of the same problem.

  Any thoughts?

  Thank you.

  Hello

  Try to install the following hotfix, then try to open the HP Officejet Pro 8600 software:

  http://support.HP.com/us-en/document/c03640384

  You can see any difference?

• OfficeJet Pro 8600: Ink Officejet Pro 8600

  According to the "indication of the ink level", magenta was about 10% or 15%, cyan was 0% and yellow was about 95%. " Black is 25%.
  I replaced the cyan cartridge and before I can even print a single page, magenta level is reported in 0% and still I can not print.
  Can you explain how the magenta level can go from 10% to 0% by simply changing the cyan cartridge? If there is ink in the cartridge magenta before the cyan cartridge has been changed, why are there no ink in the magenta cartridge after that the cyan cartridge has been changed?

  Hey @ellioto,

  I see you have some problems with the ink level on your Officejet Pro 8600 e-all-in-one printer. I can help you with that.

  What is happening is that the gauges are showing you an approximation of the amount of ink remaining in each cartridge is. When you replaced the cyan, the need to align, printer cartridge that uses ink. At this time then the printer has detected that the magenta cartridge was low. Replacement of the cartridge magenta should clear the error message.

  Please let me know if that answers your question. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• How to set the date and time on my HP Officejet pro 8600 more?

  How to set the date and time on my HP officejet pro 8600 more?  It just on a printed journal Jan-oo-oo fax shows 00:00 AM.  There are no instructions on how to change this.  I need proof that I sent a fax to a certain date and time.  Help, please.  Thank you

  Hello

  Below are the steps to set the Date and time for your device:

  1. On the Control Panel, press the right arrow key ( ), press Setup ( ).

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet Pro 8600 - Macbook Pro and Macbook Air does not print

  Products:

  • HP Officejet Pro 8600
  • MacBook Pro (Mac OS X, Version 10.7.5)
  • MacBook Air (OS X, Version 10.8.2)

  Question:

  • Why my Mac initially print fine, but now will not print?

  Full article:

  I have a wireless network in my house that consisted of a 30 MB cable internet, Netgear 900n, HP Officejet Pro 8600, 2 laptops from Dell with Windows 7, a laptop Lenovo with Windows 7 and Dell with Windows 7 trick, all printed matter very well.

  The HP Officejet 8600 was added to my network about 2 months ago.

  I added a Macbook Pro and Macbook Air about 3 weeks ago.  The two Macs printed fine for about a week.  Then suddenly they stop.  I spent about 2 hours on the phone with HP's Service, and finally, they said to my router.  So I called Netgear.  NETGEAR was useless!  They wanted me to accept fees for services before they would even discuss the issue.

  As a result of information provided by the HP support service, and because Netgear will not support their product, I quickly bought a new router - an Apple Airport Extreme.

  Macs will recognize the printer will print if connected via a USB cable, but do not print wirelessly on the Officejet Pro 8600.  The fine impression CPA.

  The frustration that is felt is made up by the fact that Macs printed very well with the Officejet Pro 8600 2 weeks and now the printer shows just "idle"... even with a new router. (see image below)

  Please help, thank you very much for all support.

  As a side note, the representative of the HP Service was very friendly and definitely tried to support the HP product, which is much more I can say about Netgear.

  Thank you

  

  Hello

  More likely a problem with Multicast, which Apple devices are relies on to communicate with the device through the network.

  First try unplugging the router for 30 seconds.

  Connect to the power supply and wait 2-3 minutes.

  Turn off the HP printer and turn it back on, then check all difference.

  If it persists, try to change the configuration of your router as follows

  Note: the settings below are not related with the HP product, I provide you with the steps as a best efforts and those based only on my own knowledge. You can try to change the settings of the router at your own risk:

  1. Open the router configuration page (you'll find listed as the default gateway by clicking the icon on the printer wireless, then print a network configuration report.
     
  2. Click the Advanced tab.
  3. Click the configuration option in the menu, and then click Setup WAN.
  4. Be sure to uncheck the box Disable IGMP proxy transmission and apply the changes.
  5. Click on the LAN configuration on the same Setup menu.
  6. Set the RIP RIP-2 Version and apply the changes.
  7. Restart your router and then check any change.

  I hope that you will find useful information, you can also use the guide to the user below for more information:

  http://www.downloads.NETGEAR.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.PDF

  Shlomi

• HP OfficeJet Pro 8600: HP OfficeJet Pro 8600, connected to the local network but does not print a printer on the same LAN

  HP OfficeJet Pro 8600, connected to the local network but cannot print printer on the same local network.

  Work tried fixing it but all attempts fail.

  Firewall disabled.

  Printer recognizes the router's LAN.

  Was also pointed out that the port does not communicate, can not remove it; Cannot add another...

  Printer does not print.

  How can I fix?

  Hi @AnnisMonadjem,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  When you say 'LAN', are you referring to the network or you try to share the printer on the network?

  How is the printer connected? (Ethernet/WiFi)

  If you have noticed that the port is causing problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  HP has several Officejet Pro 8600 series.

  What is the name and the product number of your printer? How can I find my model number or product number?

  • Update the firmware of the printer.
  • Don't hide the SSID (network name).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
  • You have a double router broadband? Make sure that the two groups were not the same network name.

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  To assign the static IP address, use the following steps as a guide.

  • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
  • Type the IP address in the browser to bring up the SAP.
  • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  • Select Manual IP.
  • Enter your IP address manual (192.168.0.232)
  • Enter 255.255.255.0 for the subnet mask, except if it is different.
  • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  • Click on apply.
  • Restart the router, the printer and the computer.
  • Test printing and scanning.

  If the problem persists, download and run this patch rollup: resolving printing issues in Windows 7 and Windows Server 2008 R2

  • Try printing and scanning.

  In addition, if you are still having problems try the steps in this guide, HP printers - "offline" Status Message printer (Windows 7).

  Continue on, if the problem persists.

  Important!   Delete the temporary files and folders by using the disk cleanup utility

  1. Open the disk cleanup utility: