HP OfficeJet Pro 8600: the printer stops after printing
Hello. I send a print job and it will print, but then he is hampers and says the feeling is 100% full, but it will not erase and move to the next item in the queue. I have to press DELETE to erase the previous job, it will then say opening printer connection and take forever to the next item in the print queue. Any suggestions are appreciated. Thank you.
Hello @dawnbeb and welcome to the Forums of HP, I hope you enjoy your experience!
I see that you are experiencing printing problems. I would like to help!
I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.
Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.
I also run your Apple updates: OS x: Mac App Store apps and OS X update
After the updates, I recommend to reinstall HP Officejet Pro Full Feature software and driver - OS X 10.7
Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!
Tags: HP Printers
HP Officejet Pro 8600 e printer all in one
I had Assistant printer installed and working on my computer at least a year, then there was an update and it no longer works.
I uninstalled the device and the software and reinstalled both on-site and directly from the CD without success.
The only error I get is when I start everything first install it and there is a red "x" next to the update of windows.
The installation process ends, the computer will recognize the printer and I am able to print but I have no control any function because none of these options in the wizard for the printer are turned on. They are all grayed out. The most important thing I need is the archiving of received faxes.
Someone else in my family had the same problem, but was able to reinstall from the Web site and doesn't have any more problems.
Thanks for any help.
I want to help you with this question. I send you this link to the Microsoft forum on how to fix the red X on windows update. Follow the response from Joseph M.
Let me know if you need help, I would be happy to help you.
My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.
Welcome to the HP Forums!
I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.
If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.
Please post your results, I'll be looking forward to hear from you.
How can I set up my new Officejet Pro 8600 more printing on paper photo 4 x 6? I'm running on Windows 7 64 bit.
It's strange. Looks like you have a second paper tray and put it to the default tray. The second paper tray only supports the types of paper that show on your list. It's strange because unless you have purchased a second tray paper, plus model has one. Does only the high-end model. Other than that, only certain types of media can be duplex, so if you have double-sided printing, it can limit the selection. I'll watch what else could be the cause and get back to you.
HP Officejet Pro 8600 Plus printer-
Tried to copy both sides of a vehicle using ADF permit; paper too small (stupid user!); he copied the first side successfully. Now, I can't find the input document! How can I remove paper (which I can't find) which was too small for the auto feed? It is not in the duplex unit, either.
Welcome to the HP Forums!
I appreciate that you try to remove the paper in your printer more HP Officejet 8600. I'm sorry to hear that, but happy to help!
Please have a look through this guide, A display of the "Paper jam" error on the HP Officejet Pro 8600 e-all-in-one printer series.
As well as this guide. The ADF (ADF) documents didn't pick up paper.
I hope that these guides are useful and have a nice day!
My HP Officejet Pro 8600 bought aproximatelly 4 months after doing some copies of web pages today all a süden after extinction of the last impression continues on its own to spew more than 25 pages of text without a showdown on his own pages. The printer worked perfectly so far.
My lap top is a Windows 7 operating system and 64-bit.
I was not able to stop it until I disabled the printerl. Can you help me please. Thank you very much.
Hi Jabzi, thank you very much for your answer.
Your answer was correct is an ACCEPTABLE SOLUTION.
Also I forgot to give a KUDOS then please mark it for me since I was not able to return to the page before this one.
HP Officejet Pro 8600 Premium takes 30 minutes + to connect after boot or restart computer?
Also when starting printer error message - cannot send faxes? (Fax complete info)
It is a wireless setup. Phone line is AT & T U-Verse.
Hi bunkyb43 ,
Welcome to the HP Forums.
I see that the printer takes a while to connect to the printer once the computer has been restarted or powered.
I've seen this problem before and I could solve the problem by simply ensuring that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.
Once the printer is connected to the wall outlet, please use the power button to do a proper feeding cycle. This will make a semi be able to reset the printer.
I'll also give you a document ensuring that the fax settings are correct. Please click the link for "Cannot send or receive faxes".
Write me back if you have any questions or concerns.
See you soon,.
HP Officejet Pro 8600. at 2 weeks.
Color copies/prints are very good. Black prints/copies have vertical lines widths, ranging from top to bottom. This occurs when it is copied to form glass or through the feeder.
If the unit is producing lines in copies, so I suggest checking a few things. Make sure that the printer is plugged into a wall outlet directly and not in a surge protector. Additionally, make sure that the glass of the scanner (including the small strip on the left) are clean.
Also, see the steps in the document troubleshooting located here.
I have an Officejet Pro 8600 Plus 8600 that I installed on my home wireless router. I use a Dell laptop with the Windows 7 operating system. I have installed the printer without a problem when I bought it a month ago. A few days ago, I tried to print a page before going to my work and could not operate. I don't think much since I'm in a hurry, but later when I returned from work, that my printer was still not working. I unplugged the printer and close the router and the laptop. I rebooted everything and always the printer would not work. No test page or anything. I uninstalled the drivers and reinstalled and the Test of Fax report prints fine, but when I tried to run the printer test page, I got the error message "Unable to communicate with the printer." I have worked on this for two days now and nothing I will work. I used the doctor Print and evrything goes, but still no luck. Help please?
WEEL I finally thought to it. My McAfee did an update that wiped out my ability to print. I changed the settings for McAfee and I was able to print again. Thanks for your help!
When printing double-sided pdfs of three pages or more, the following happens - first page prints on the front of the first sheet of paper, on the back of the sheet is empty. The second sheet has pages 2 and 3 and so on. When I print the same document on a laser printer - it prints well (first leaf has pages 1 and 2, etc.). When I print the exact same documents for Adobe Reader on my machine Windows 8, it prints very well. This happens with Adobe Acrobat or Adobe reader. Print the Word version of the documents works as advertised. I have already uninstalled and reinstalled the drivers of HP printer, Adobe Acrobat Pro, and Acrobat Reader. Occurs with several documents from multiple sources.
HP Officejet Pro 8600 - latest version of the driver from the HP Web site
Adobe Acrobat - Version 11.0.04 (last updated)
Adobe Reader - Version 11.0.04
MAC OS X 10.8.5
Printer connected to the modem cable Arris TG862 via a Cat5 cable.
Mac connected to the network via Cat5
Laser printer direct connect for Mac with USB cable
Windows 8 machine connected via WiFi.
Thank you very much
Paul A. Simpson
I have not found Adobe documents that might help you with this problem.
I have some other suggestions to offer. I'm glad that everything works.
Can I do so a fax is printed when it is not registered?
I know that I can put to print and save every time, but I trust HP digital fax to save paper.
If a fax is not registered, either because of a network error, or if the computer that logs usually in is cut off, can just fax be printed?
@MrMeow, it's nice to meet you.
I think I found something that can help your fax dilemma.
This information has been in the User Guide for the Officejet Pro 8600 e-all-in-one - N911a; PG 69.
Set up backup fax
According to your needs best and security, you can configure the printer to store all faxes it receives, only faxes it receives while the printer is in an error condition, or none of the faxes it receives.
The following fax backup modes are available:
On > The default setting. When backup fax is enabled, the printer stores all faxes received in memory. This allows you to reprint up to eight more recently printed faxes if they are always saved in the memory.
NOTE: When the memory of the printer is low, it replaces faxes print, older because it receives new faxes. If the memory is full of unprinted faxes, printer stop to answer incoming fax calls.
NOTE: If you receive a fax that is too large, as a very detailed color photo, it cannot be stored in memory due to limitations of memory.
Error only > Causes the printer to store faxes in memory only if there is an error condition that prevents the printer to print the faxes (for example, if the printer is out of paper). The printer continues to store incoming faxes, as long as the memory is available. (If the memory is full, the printer stops responding to incoming fax calls). When the error condition is resolved, the faxes stored in memory automatically, print and then they are deleted from the memory.
Off > Faxes are never stored in memory. For example, you might want to disable fax backup for security reasons. If an error condition occurs which prevents the printer to print (for example, tracks paper printer), the printer stops responding to incoming fax calls.
NOTE: If the backup fax is turned on and you turn the printer off, all faxes stored in memory are deleted, including any unprinted faxes that you might receive while the printer was in an error condition. You must contact the senders asking them to return the unprinted faxes. To get a list of faxes that you have received, print the Fax log. The Fax journal is not removed when the printer is off.
To set backup fax from the printer control panel
1 tap (right arrow) and select Setup.
2. press Fax Setup, and then click Advanced fax setup.
3. press on the backup Fax reception.
4. press on , error, or out of service.
Reprint of faxes received from memory
If you set backup fax mode to On, received faxes are stored in memory, whether the printer has an error condition or not.
NOTE: After that the memory is full, the oldest faxes, prints are replaced as new faxes are received. If all stored faxes are not printed, the printer does not receive fax calls until you print or erase memory faxes. You can also delete the faxes in memory for purposes of confidentiality or security.
According to the sizes of the faxes in memory, you can reprint up to eight more recently printed faxes, if they are still in memory. For example, you will need to re - print your faxes if you have lost the copy of your last draw.
To reprint the faxes in memory from the printer control panel
1. make sure you have loaded paper in the main tray.
2 tap (right arrow) and select Setup.
3. touch Tools , or Faxand then select reprint faxes in memory. The faxes are printed in reverse order, where they were received with the most recently received fax printed first, and so on.
4. If you want to stop reprinting the faxes in memory, press the Cancel button.
Please let me know if these steps solved your problem, or if there is anything else I can do to help.
I look forward to hear from you!
We just bought a new HP officejet pro 8600 but for some reason, we cannot get my macbook pro to print on it. My mac says it is connected to it. It is listed in the printer only and all the settings look fine, but when I send a document to the printer, it will not be printed. He did print the first day we had (a week ago) but it stopped and we cannot figure out what to do. My daughter's PC will be printed, as well as the pc of my husband. It is the first time that I had problems printing to a hp from my mac. Any thoughts?
I had my Officejet Pro 8600 about six months. Recently, I had the same problem. It continues to print from my Windows computers but not the Mac. Labour goes into the impression that it is place on a wedge. I tried many fixes, including the removal of the printer and reinstall. Usually removing and reinstalling it will fix for a while, but now, even that does not work. In my view, that the permanent solution is to buy another printer.
I have an Officejet Pro 8600 and I use Windows 7 Ultimate (64 bit) and it print and copy but will not scan. I had a hell of a time trying to get this thing to scan - I even spent an hour and a half with HP technical support and they could not fix it and finally gave up and call me Micro$ oft said that it must be a windows problem (Windows is up to date, incidentally).
I tried to open the scanner software and nothing happens when I click the icon - the loading icon flashes for a second, then only the mouse pointer. Nothing happens if I try to boot from all programs. Nothing happens if I try to scan to the computer of the other printer told me the failure of sweeping and that there could be reasons of severalpossible (unrelated, software used, etc.).
I have installed and uninstalled. A couple of times he was having trouble with the installation, but finally got it connected. Once it would not uninstall in Control Panel until I did it directly from the HP folder. I connected it by USB and wireless. I installed the version of bloatware. I cleaned that out and I tried the only version of drivers. The HP support person had me go and removed a bunch of stuff in the registry. I tried to run as an administrator. Nothing works. I even tried to scan using Windows Fax and scan. I disabled Kaspersky and made sure that my firewall is turned off.
I am at my wits end with this and certainly regret my purchase at the moment. Help!
Hello, it happens to the analysis of Windows (WIA) and generates an error:
"The Windows Imaging service does not work... If the problem persists, you will not be able to scan using the applications that use this service, such as Microsoft Paint. Scanning software HP could still work. »
It asked me to restart, and then re-run the diagnostic tests, but I got the same result.
Then, I jumped to HP Scanner Twain and got another error:
"The Twain component is not working properly because the product is used by another process. Save your work and close all applications. Turn the product off, turn it on again, and then click on restart and repeat the test. »
He told me then the problem persists to uninstall the software, then reinstall the Full Feature software (I did, but available).
Problem solved! After you had me run the diagnostic tool I googled the WIA problem and found that many other people had the same problem. A person has a response from Micro$ oft saying that it was a Windows 7 issue and how to fix it - this is the text I found:
To start the WIA service, you need start all services of dependence. To start the dependency services, please follow the steps mentioned below:
-> > click on start-> type "services.msc" and press ENTER, once you get up the services window, please do the rest steps.
-> > first check and write down all the dependency services: -
-> > right WIA-> properties-> tab dependence, check the services of name listed there.
It must contain the following services:
* RPC remote Procedure Call
-> > DCOM Server process Launcher
-> > RPC end point mapper
* Detection material core
Make sure that all of the above services are started in the services list.
Last time, we started the Detection hardware Kernel, which solves our problem.
(Andy, it's important. Choose "Detection hardware Kernel ' and start this service which should start your 'Windows Imaging Acquisition '. If it does not then select WIA and change the departure to "automatic". This fixed my problems) after all dependency services start, please try to start, WIA service to solve the problem of .
(For those who are doubtful with computers, like me, when you click on the start icon, you can type services.msc in the box of research programs or click on run and type it in there). Once inside the list of services, you can look at the dependencies by right-clicking on the Windows Image acquisition service and selecting Properties. Take note of these dependencies. Then back to the main list and watch to see if these dependencies are started. My Shell Hardware Detection says disabled, so I right click on it; However, starting selection is grayed out and I couldn't select it from the drop-down list box, so Startup type I selected Automatic, apply, close the Services window and then started my Scan software and presto, it worked.
Thanks for setting me on the right track!
With the kind cooperation of RnRMusicman and other knowledgeable people here, I could solve virtually all the problems I had Windows 10 to my HP Officejet Pro 8600, work flawless long since I bought it and while I was using the Professional Windows 7 operating system. I was able to solve the problems of scanning and printing. I should say that I can NOW print letters, notes, etc. I wrote on WordperfectX6, scanning photos, documents, etc. without any problems. However, today, I tried to print photos of two 2 'My images' files and everything seemed to go OK, I got the display window to ask me how many, what size, photos etc I wanted to print and I clicked on print, then got another window showing the progress, but there was absolutely no response from my HP Officejet Pro 8600. I tried to unplug and plug in again, restart, using the HPPSdr.exe and telling me everything is beautiful - but of course, this isn't. When I tried to choose in the menu to go online to more possible solutions, I still said that I am not connected to the internet. I hope I'm not overstaying my welcome to these forums. It is a serious problem, I want to overcome since I have to print photos from time to time for projects. Thanks in advance to you all and know that I am very grateful for past assistance which has solved MOST of the problems. This one I didn't know until I tried to print photographs, lol. As I said the OTHER impression, as WordperfectX6 is absolutely no problem only photographs. Even looking at the "see what's printing" I do not see the ORDERS that I sent to the printer. It is completely empty. Thanks again.
First of all, I do not deserve the title of "Guardian", lol. I had adjustments and is raging after the upgrade to Windows 10 trying to do my job of Hewlett-Packard Officejet Pro 8600 (blah, blah blah). I tried all kinds of recommended patches and nothing has been done, or he helped briefly and then the problem resurface.
Feeling totally beaten yesterday, 2 November 2015, I deleted every single file from HP, fix, program, diagnostic tool ALL. Then I unplugged the printer from your telephone line and plug its USB connection to the computer. It was 19:00, 2 November 2015. I then dug around and found the original set of the instructions that came with the printer when I bought it on amazon about two years ago. Left on my desk, resolved to do battle with these unbeatable hi-tech "monsters" overnight.
This morning, November 3, 2014, at 6:30, to feel refreshed and ready for battle, I discovered by accident that my DSL provider, century link, had a firewall (in addition to one already, I have in my software) so I advanced and off to see if that would help. I just reconnected it on the printer, BUT this time I have not re - download HP software. AND HERE, my Officejet Pro 8600 works again! I can print from WordPerfectX6, I can print some photographs-YAY! The only thing I'm still not able to solve must be able to print the pages of the internet. For example, I tried to print a page of amazon.com and when I went to 'print' I was delivered to a Fax template. This happened also when I clicked on "Print preview" - but I can live with THAT. So, I walk away from the battlefield until I totally lose my sanity and tell me "that's close enough," lol
Another by-product happy to remove the firewall of the century-link, which I didn't even know existed, it's NOW, I was able to receive updates from Dell, which had previously been cancelled/blocked, ostensibly by this firewall 'stealth' of my DSL provider which I didn't even know existed.
Thank you! To you all, who tried to help and who actually HELPED thanks to your suggestions. Who would have thought that do not try to download HP ALL and eliminating a firewall that I didn't even not existing would solve 99% of the problems. Thank you, Hewlett-Packard to also operate these forums! They are EXTREMELY USEFUL!
My HP printer has been connected to my PC via my home wireless network and work without problem, for 18 months. A few weeks ago the printer stop appearing in the printer dialog box when I went to print a document. The printer continues to operate wireless for all my mobile devices without problem.
I went through all the HP process and tools for troubleshooting, downloaded and installed all updates, nothing helps. I uninstalled my PC off and now it will not reinstall. The installation process see the printer on the network, but when I try to install it it said "cannot be installed on the network" and it goes no further. I lost hours and hours trying to get to the bottom of it, nothing helps.
What is the problem?
Welcome to the HP Forums!
I noticed that your PC has stopped communicating with your HP Officejet Pro 8600 wireless connection more. I'm sorry to hear that, but happy to help!
Out of curiosity, what happens if you install the printer using the USB method wireless configuration? Check out this guide, your wireless printerand select Configuration USB wireless.
Also, if this does not work, able to install the printer are you using a USB connection? In this way, we can see if the problem could be the connection itself or not.
You see error messages on the control panel of the printer at all?
Thanks for posting and hope to hear from you soon!
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