HP officejet pro 8600 will not print documents

Printer is set up with Wi - Fi. When I try to print documents system does not see printer, even if it appears as a device in the Control Panel has Windows 7 Home Premium.

Hi Tombuck,

I see that you are having problems with your printer.  I would try to help from Hp print and Scan doctor.

HP Print and Scan Doctor

Let me know how it goes.

Tags: HP Printers

Similar Questions

  • My new HP Officejet Pro 8600 will not analyze superior at 300 dpi of the location of the single document.

    My new HP Officejet Pro 8600 will not scan more than 300 DPI when scanning individual photos on the glass plate. I do not use the document feeder. I use this printer wireless on an iMac and a PC.

    Hello

    You can pass the value of hp scan: launch of the demand application, select the shortcut to scan (PDF or JPG to the left) and change the resolution you want and save.

    This will send down the printer settings. So the next time you scan, the printer uses these settings.

    Good impression.

  • Now my HP Officejet Pro more will not print Photos or anything else!

    Here I am once more.  I finally solved the problem that I had been downloading the software for my HP printer after that I downloaded Windows 10.  I could not download any software without getting an error message 'download cancelled '.  I was able to print pictures and letters typed with WordPerfect X 6.  I'm embarrassed to say that I accidentally fell into the solution and now I can scan, send faxes again.  Yay!  Problem is NOW, I'm more able to print photos, or anything else!  I go through all the motions and send the message to the printer to print, but nothing happens.  I have already run the hppiw.exe and configure the printer.  When I try to run the HPPSdr.exe, he unzips the file, the printer appears as "installed" and click on the 'Next', I get a screen with 3 different ways to connect the printer to my computer - I choose USB because it'S the way I was connected.  Then I get a message telling me to do that my printer is on (it is)!  and try a different USB port (I have) or try another USB cable (I HAVE!)  OK, so FINALLY I get to the point where I am able to print on a HP Officejet Pro 8600 N911g series Print Page of Diagnostic quality, AND DOES IT!    But I also know there is a problem with the software and I need to uninstall and click the Support link and the Driver to download new software.  But when I click on the link, I'm told I'm not connected to the internet - here we are again.  I'm exhausted.  I am 65 years old and I've been at this for 96 hours.  I've corrected the problems of scanning, but now I can't print while yesterday I was able to do it!   Arrrrggggghhhhhh.

    Can someone tell me why I get the message 'not connected' when in fact I AM connected to the internet?  sigh/smh

    Hi @Galego,

    Welcome to the HP Forums!

    I see that you can not print with your HP Officejet Pro 8600, on 10 of Windows, and I'm happy to help you!

    Please, try the steps in the following order:

    Then, run the HP print and Scan Doctor to verify that everything works.

    I hope these steps help!

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  • HP Officejet 8600: HP Officejet Pro 8600 - does not print lower 1/3 of the page

    Text & images on lower 1/3 of the pages do not print on my 8600. I believe that I have updated the printer drivers and my laptop HP dv7 Envy.  I think I checked all the settings - however, the problem persists. Any help would be appreciated.

    Hey @gmi7envy,

    Thanks for posting in the Forum from HP Support.

    I see you have a partial page printing problem when you use your HP Officejet Pro 8600 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

    I think it is a problem of software, but just in case, try to make a copy of the façade - if printing result is normal appearance, fine. If this is not the case, click here to access hardware troubleshooting tips from HP.

    Assuming you were able to make a decent copy of the façade, we will assume that your printing problems are focused on software. Accordingly, I recommend you try the following steps:

    Uninstall your printer

    • Press the Windows key + r
    • Type of control panel and press enter
    • Click on programs and features
    • Select the driver for your printer from the list, and then click on uninstall.

    Remove temporary files from your PC:

    • Press the Windows key + r
    • Type %temp%, and then press enter
    • Press Ctrl + a to select all files
    • Press Delete
    • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
    • Empty your trash at the end.

    Download the printer Installation Wizard

    Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation.

    Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below and clicking 'resolved' (this will help others find the solution).

    Thanks for posting in the Forum from HP Support.

    Have a great day!

  • HP Officejet Pro 8500 does not print documents and reports for Quicken 2008

    New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

    Message edited by Tiger-Pope on 28/10/2009 15:38

    Tiger-Pope wrote:
    New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

    You have the 64 bit version of Windows 7?  This thread suggests printing from Vista 64 bit (and WIn 7 would be similar) is a problem in Quicken 2008 and 2009.  The thread suggests there is a solution, but the link requires registration for the forum of Quicken and who did not work for me this afternoon.

  • HP Officejet Pro 8600: HP Officejet Pro 8600 does not print from Tray1 or tray2 after hardcoding IP

    Hello

    We recently pre-programmed IP address for this printer and it has now 2 questions:

    1. it will not print from the default tray which is tray 2 (says it's out of paper) that is not

    2. in printing on tray by default, he's trying to print from the Tray1 which is the plateau of the envelope

    It worked fine for 2 years until this IP address change.

    Here's my device settings, who has always worked before the change of IP address:

    Thank you
    PAM

    Hi @RDVNA and welcome to the Forums of HP!

    I see that you are having problems of selection of bac. I would like to help!

    I have a few steps to get started:

    I would recommend starting with a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I suggest also download and run the HP print and Scan Doctor.

    Good luck and please let me know the results of your troubleshooting operations.

  • HP officejet pro k550 will not print a test page using the printer buttons.

    How to print a test page to make sure that this printer is still operational?

    I tried all the instructions release possible jams printer, deleted and reinserted the printheads and clean the rollers.  When you press the keys on the front of the printer, it will not print a test page.  and no led error display.

    The printer has been connected to another computer and stopped working last summer.  The printer does not respond to commands from the computer, nor would he respond to the keys on the front of the printer itself.  I can get the printhead to move using the controls on the front of the printer, however.  The printer is not currently connected to any computer and the nearest computer has not installed the appropriate drivers.  Initially the printer is connected to a desktop computer Dell Windows XP (sp 3).

    Here's how to print a self-test of the control panel page.

  • OfficeJet Pro 8610 do not print documents to MS Word

    Hello

    I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

    I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

    Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

    Hey @Fatalouch,

    Welcome to the Forums of HP Support!

    I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

    Step 1: Uninstall the drivers:

    Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

    Uninstalling the printer software

    Step 2: Delete the Temp folder:

    1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
    2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
    3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
    4. Once the temporary files are deleted to close the window
    5. On your desktop, right click on the recycling bin and select empty recycling bin

    Step 3: Reinstall the drivers:

    Please select the link below to download the appropriate printer drivers:

    E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

    Once you download the driver package allow the download to run.

    1. The installer gets to 100% and then launch the installation screen
    2. Do run installation instructions step by step to reinstall your printer
    3. Once the product is reinstalled correctly, proceed to the next step.

    Step 4: Change of driver:

    Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

    Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

    1. Allow the driver to download it and run it
    2. Once extraction is complete the installer can launch, please close the window installation
    3. Go to your Start menu and in the "search programs and files" box type % temp % and click enter
    4. Once the Temp folder opens, click the newer 7z folder. It should include OJ8600 or OJ860 files in what it says.
    5. At the top of this file, you will see the path to the file. It may show something like "computer - local disk c-users appdata - local - Temp - 7z...'.
    6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
    7. Close the Temp folder
    8. Click on the start menu, then select devices and printers
    9. In the devices folder and printers, click with the right button on your Officejet 8610 and left click on printer properties
    10. Left click on the Advanced tab
    11. Left-click on new driver
    12. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
    13. Click the "disk" button at the bottom right
    14. When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
    15. When prompted choose the 8600 Officejet printer and click Next until the pilot add windows close.
    16. Under the printer properties window, select 'Apply' but do not hit OK
    17. Select the general tab
    18. Rename your printer in HP Officejet 8610
    19. Click OK

    Now, try to print from MS Word!

    Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

  • HP Officejet Pro 8620: HP Officejet Pro 8620Print will not print oversized envelopes

    I thought I had followed the instructions allegedly simple re plug my new printer HP Officejet Pro 8620 in turn. Something to do with the connection via ethernet? I plugged it with a money USB cord.

    Then, when I tried to print something printable HP, the site does not recognize or find my printer.

    I also can't seem to print envelopes of various sizes. The instructions to keep your printer drivers on the evolution of the saying.

    Can you please help? The saleswoman of Staples said it would be easy. HAH!

    Thank you for your time and let me ride my rants. I enjoy your site and it.

    Hello

    HP pads are only available in the network connection, and no USB connection.

    To connect the printer to the network yoru connect it to your router wirelessly or through an Ethernet cable to any of the router LAN port, then you can activate printable HP.

    You must reconfigure the printer by opening the HP Officejet Pro 8620 software, and then click the utilities tab.

    Click Printer Setup and software and follow the steps to connect to a network printer.

    To set a custom size support size envelope follow these steps to configure the size within the confiugration forms your system, then the size configured support will be available in the print driver.

    You can follow these steps to set a medium size custo:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613/document/c03890386/

    Note that the printer supports a size order of 76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long. any value higher or lower is not supported and is not listed by the print driver.

    Shlomi

  • OfficeJet Pro 8210: Officejet Pro 8210 will not print - need to finish the setup message

    I have installed, implemented the 8210 OfficeJet Pro, HP Universal print driver HE managed mode, installed ink cartridges and printer alignment sheet printed.

    I plugged it in via USB, and the system set up the printer correctly.  I went to print a test page and the printer displays the following message:

    'To print, you must complete the installation.  Press OK and follow the instructions or choose? ».  I press OK, but nothing is displayed, it just goes back to the main menu and the help screen is useless.

    I can print reports in the menu of the printer very well, it will not just print the system Windows 10.

    I've implemented 8 of them exactly the same way with no problems.  I think I can try free managed mode.

    Does anyone know how to reset the printer to factory specifications, so I can restart the entire process to help self-directed mode?

    I took a cat with HP to solve the problem yesterday.  We had to install the full version of the software rather than the base driver.

    It's strange because I had a different Pro OfficeJet 8210 on my work system a few days earlier by using the old driver.

    In any case, it worked, so the problem is solved.  Sorry for without closing the post earlier.

  • OfficeJet pro 8630: Officejet pro 8630 does not print documents from microsoft work.

    Microsoft Word and Excel documents (Office Suite 2013) not print not... not even a reeling.  All the rest reels and prints.

    Printing a shaw wireless router.

    Hi @sky9,

    Thanks for the reply.

    The version of MS Office is not the problem it's the corruption on the computer. I recommend that you uninstall and reinstall MS Office and ensure that the updates of Windows are updated.

    If the problem persists, please contact Microsoft.

    Thank you.

  • HP officejet pro 6830: will not print in color

    I just bought an officejet pro 6830 e al. in a printer and I can't seem to print in color. I can copy in color by manually typing the colors and all my test prints out ok too. I even tried to clean the print head.  My operating system is a Mac OS X 10.11 El capitan. Can anyone help with this problem.

    @mzacc, welcome in the community of HP,

    I saw your post about how you are unable to print in color, to your Officejet 6830 and I wanted to share my own suggestions with you. See the link and the steps below and judge. You should be able to print in color later.

    • Here are some other suggestions, I have to try the Mac:
    1. Reset the printing system
    2. Restart the Mac.
    3. Download and install the complete driver: e-all-in-one HP Officejet Pro 6830 Printer series full feature software and drivers
    4. In addition, to download this driver: HP v3.1 for OS X printer drivers

    Click on the "accept as Solution" If the issue has reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

    Have a nice day

  • HP Officejet Pro 8600 does not print

    just bought this printer and I'm running it on my network with a windows vista upgrade to windows 7 32 bit computer.  Impressions of all my other computers but not print from this laptop.  All other functions work fine, scan, fax & web services.  Tried the HP Print utility but does not always print.  I appreciate all help.

    Thank you

    No other drivers were installed. However I just discovered that if I set up the printer to connect to the wireless router work with my wireless laptop but she connects with the computers on the network cable. If I connect the printer connected to the router, it works with the computer cable and a new laptop dell wireless but not the other wireless laptop?

  • My officejet pro 8600 will not stop printing if I turn it off. How can I get it to stop printing.

    I was printing a web page and it did print the first page ok but she continued printing at least 25 additional pages.

    I had to disable the printer, because there was nothing I could do to have it stop printing.

    Hey maNicRich,

    How this 8600 is connected to your PC? (USB, Ethernet or wireless)

    What is the operating system of the computer you are printing from?

    Have you tried to restart the PC (and router if connected network) in an attempt to clear the stuck job?

    Have you run printing HP and doctor Scan?  To access the HP PSDR click here.

    Let me know the answers to these questions, and I'll do my best to help others.

  • HP Officejet Pro 8600: Officejet Pro 8600 do not print

    I keep getting "the printer is not connected" in the print queue when I try to print wirelessly with my mac os x 10.9. The printer and the router are turned on and I recently installed the printer software, because I have not yet printed with this computer. I am able to print with my laptop windows 7 fine. Any advice?

    Welcome to the HP Forums @bg34,

    I read your post on printing problems you're facing in your Mac running 10.9 when printing your Officejet 8600 and I wanted to answer with my suggestions for help.

    See this link, try the steps in order and also try the "things to try" section and you should then print!

    "Printer offline" or "printer does not" Message (OS X)

    If you have trouble, let me know and I'll do my best to help.

    Hit the "Accept as Solution" If we have reached a solution and the "thumbs up" to say thank you for my help.

    Have a nice day

Maybe you are looking for