HP Officejet Pro 8610: Deleting a document of spooling print

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• OfficeJet Pro 8610: Wide and solid black boxes printed on a PDF file

  I have a HP Officejet Pro 8610 is barely more than a year.  After the upgrade to Windows 10, he isn't properly print PDFS.  It shows the document correctly in the preview, but prints large blocks of black over the areas with a print on the preview.  Uses tons of ink until you realize that it is printing large blocks of black Uni.  The document makes it useless.  I did 2 PDF files with the same results - I thought that the first was the provider, but the second one was from another source.  I deleted and reinstalled the program 3 times.

  Any suggestions?  I just bought ink or I would just buy something else!

  What program are you printing from?  I've seen a number of cases like this which has been solved by using Acrobat (free) DC to print documents.

• OfficeJet Pro 8610: Printing on HP Officejet Pro 8610 doesn't give any form printing

  Hello

  I'm trying to help a client to their printing problems.

  They have a Windows Server 2008 R2 Foundation install, they are trying to print from. The printer appears to have been installed properly and had been using the steps described in this article: http://support.hp.com/us-en/document/c03351547

  The issue, is that even when to print a test page, the page of the coils in the window "See what's printing" and disappears, as if she had been sent to the printer. No page out of the printer.

  I restarted the server several times.

  I can ping the IP address of the printer, and I can also access the page via Chrome.

  The Officejet works with their computer Windows 7, which are on the same network.

  Am I missing something?

  I was able to solve this problem by following the steps described in this article: http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/No-print-from-Windows-7-Desktop-and-Officejet-Pro-8610/m-p/5120498/highlight/true

• OfficeJet Pro 8610: Times New Roman fonts will print on HP Officejet Pro 8610

  My new HP Officejet Pro 8610 not print documents, spreadsheets or test pages to printer containing the font Times New Roman (of any size).  It does not have a job in the print queue.  In Excel, I get the error message "Generic_2_Q294552".

  My configuration: computer a HP Pavilion Elite NY809AV-ABA e9119t; running Windows 7 Enterprise SP1; HP Laserjet 5 L, HP 1310 PCS and HP D4360 all print do it very well.

  My new printer: HP Officejet Pro 8610, FDP1CN1502AR firmware revision, connected via a USB cable.  [Also connected via a cable to cable modem ethernet.]

  What I've done so far to help out the last 3 days: reinstalled printer (3 times), the most recent today with a published installer today. restarted the printer; restarted the computer after every significant change; updated the firmware in the printer; tried two different USB cables; tried to print fonts in Microsoft Word 7, Microsoft Excel 7 and directly from the font file; Reinstall the fonts Times New Roman of backup; visited the forums and tried all the solutions I have for any similar problem; tried the winprint, hpzppw71 and hpzpplhn print processors with RAW and NT EMF 1,008 formats data types; found and fixed all the problems I have found with all hardware and software, as well as to the latest updated version of the software.

  Finally, I seem to have problem solved for me.

  First of all, a few comments, just for the record:

  -in the affected user accounts, "Print Test Page" fails in the printer properties, but HP printer & Scanner doctor said that everything is okay, and printing test page without any problems

  -newly created user accouts working fine

  In the end, I recognized that my user accounts have a default TEMP variable: I redirect to the HARD drive to avoid piercing main SSD drive for temporary files. Setting permissions on this directory to the user everyone "Full control" (not only 'Edit'!) does the job: printer starts to print correctly. Phew!

  I hope that this helps you, Tom and others get this problem!

• New printer, HP Officejet Pro 8610. Unable to get the printer added to my Windows 8.

  New HP Officejet Pro 8610.  Cannot add the new desktop printer.

  Hello

  Please, download and run the Installer printer HP www.hp.com/go/tools

• HP Officejet Pro 8610: Blue/gray violet and pink print

  I've been printing for centuries with new cartridges and now all of a sudden the printer prints my blue/black purple and pink when I print in color.  Only one scale or gray black is always very good.  Help, please.

  Hi @mhgrobler,

• HP Officejet Pro e-all-in-8610: HP Officejet Pro 8610 - error Code: "0xc19a0013" (printhead missing or failed)

  I bought the printer (e-all-in-one printer HP Officejet Pro 8610) in January 2015.  The printer was working properly - fax, copy and scan, until two days ago.  Now, it doesn't print at all.  Received an error code: "0xc19a0013" (missing or does not have the print head).  An expanded version of the error code reads: "the print head seems to be missing, not detected, or incorrectly installed.  Error: 0xc19a0013.   The printer uses a removable printhead, HP Ink cartridges (black) 950 and 951 (cmy).  I used the diagnosis of HP support recommendations: all software and firmware for this printer is installed. HP ink cartridges are not low or empty; remove the printhead ink cartridges and reinstall them.

  There are several steps in the recommendation of troubleshooting, but I stopped to lift the printhead.  Because of my technical inexperience, and there were too many ceveats (attention, attention, proper relocation and etc..)  with the removal of the print head which could cause problems more serious.  Then, I stopped to remove and clean the print head.  Also, used the doctor to Scan printer HP for assistance. Tool to clean the printhead does not.   What worries me most with the 0xc19a0013 error code is his explanation: the print head seems to be missing, not detected, or incorrectly installed.  I can use all the help I can get to understand what is happening with the error code that I received and the resolution of the printer malfunction.

  Contact HP technical support at the 800-474-6836 for more options.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  Language-country selector.

• OfficeJet Pro 8610: Printing Photos

  Hello

  I have an Officejet Pro 8610 and whenever I try to print photos on photo paper, that the pictures come out running together and wet with I can do to fix this

  Hello

  The 1st thing I would check is the orientation of the paper in the printer.

  Make sure the print side on the down in the status bar (pg 25/36 in the user's guide)

  Also can I suggest to check the printing on the printer settings.

  Below, I have attached a link to the guide of the user of this printer, it should help.

  Guide to pg45 of the user (with print)

  http://h10032.www1.HP.com/CTG/manual/c04204791

  Please let me know if this was helpful.

• Print reverse Officejet Pro 8610

  I print on an Officejet Pro 8610 ((Windows7 64-bit) and it prints in reverse order.)

  I have hunted everywhere and cannot for the life of me find out how to stop printing in reverse order. What Miss me?

  Help please!

  Hmm... I just downloaded and installed the Officejet Pro 8610 driver for Windows 7 x 64 system and I can confirm that it has no order of pages option.

  You can install another driver which would be compatible with the 8610, but offers more options.  I suggest the driver Deskjet 6980, which can be installed as follows: click on start, devices and printers, click with the right button on the Officejet Pro 8610, properties of the printer, Advenced, new driver, Next, Windows Update, (wait a few minutes to appear in the update list), select HP (Hewlett-Packard) for the manufacturer, then HP Deskjet 6980 series (HP) , Next, Finish, general, Type a new name for the printer - it will be changed for HP Deskjet 6980, you probably want to go back to HP Officejet 8610, apply, OK.

  Order of pages can now be set in the Advanced tab.

• Officejet Pro 8610 print job placement

  Hi, we just bought Officejet Pro 8610 for our company mainly to print our shop with sticker address dilivery Bill quickly. We tried 2 Canon printers cheap before hand, but they had a few months.

  I had to adjust the model based on the new hp printer but it is still not properly position on paper. The space at the top of the page, prints out randomly and down do not repeat accuretly enough.

  Frustrating, it's the guns good markets had no problem with that precise in a 2 mm. IWe are struggling to get a precision of 10mm with this professional printer.

  Any help appreciated.

  Steve

  So, sorry. I was moving the erroneous margins in CSS. @page CSS values worked well and until then. I think spend the sticker box was just page any longer, he moved the next page downwards or upwards depending on the content.
  Once again sorry for your time, waiting

• OfficeJet Pro 8610 do not print documents to MS Word

  Hello

  I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

  I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

  Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

  Hey @Fatalouch,

  Welcome to the Forums of HP Support!

  I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

  Step 1: Uninstall the drivers:

  Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

  Uninstalling the printer software

  Step 2: Delete the Temp folder:

  1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
  2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  4. Once the temporary files are deleted to close the window
  5. On your desktop, right click on the recycling bin and select empty recycling bin

  Step 3: Reinstall the drivers:

  Please select the link below to download the appropriate printer drivers:

  E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

  Once you download the driver package allow the download to run.

  1. The installer gets to 100% and then launch the installation screen
  2. Do run installation instructions step by step to reinstall your printer
  3. Once the product is reinstalled correctly, proceed to the next step.

  Step 4: Change of driver:

  Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

  Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

  1. Allow the driver to download it and run it
  2. Once extraction is complete the installer can launch, please close the window installation
  3. Go to your Start menu and in the "search programs and files" box type % temp % and click enter
  4. Once the Temp folder opens, click the newer 7z folder. It should include OJ8600 or OJ860 files in what it says.
  5. At the top of this file, you will see the path to the file. It may show something like "computer - local disk c-users appdata - local - Temp - 7z...'.
  6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
  7. Close the Temp folder
  8. Click on the start menu, then select devices and printers
  9. In the devices folder and printers, click with the right button on your Officejet 8610 and left click on printer properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  13. Click the "disk" button at the bottom right
  14. When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
  15. When prompted choose the 8600 Officejet printer and click Next until the pilot add windows close.
  16. Under the printer properties window, select 'Apply' but do not hit OK
  17. Select the general tab
  18. Rename your printer in HP Officejet 8610
  19. Click OK

  Now, try to print from MS Word!

  Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet pro 8610: scanning of a document of several pages in a single file

  I have an Office Jet Pro 8610 printer all-in-one. Here's my problem. When I scan a multi-page document scan up each page in a different file. I want to scan the document in a file so you can send an e-mail and save it. So far I have not figured out how this. What I am doing wrong?

  Hello

  Thank you for using the forum.

  First of all, you need to install the software for your printer.  You can download the software from this link, be sure to select the correct operating system and the "Download COMPLETE".

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606

  Once installed, you can start using the Scan software.

  There is a Scan shortcut that allows you to 'Save as PDF '.  This will scan all your documents in a single file.

  

  Watch these videos that can be useful to your scanning needs.

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Thank you!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• HP OfficeJet Pro 8610: Print spooler list 0 documents pending after you have sent the print job - isolated

  Last week I updated the HP OfficeJet Pro 8600 to a new 8610 of OfficeJet Pro to my office. The printer is connected to the wired network with a static IP address and 5 of 7 the office computers can print to it without any problems.

  The other two computers cannot print documents from any product of MS Office, but they can print the following file types:

  .jpg
  .PNG
  .gif
  . TIF
  txt.
  .PDF

  The printer will also print page content Web of Internet Explorer 11, but not Firefox 34.0.5. It allows to print Excel spreadsheet, but only from Apache OpenOffice spreadsheets. OpenOffice will print all Word documents. It will not print any format MS WordPad.

  Two computers, problems are running Windows 7 Pro 64 bit.

  I have already uninstalled and reinstalled the software several times. I also uninstalled all HP files and records using Revo Uninstaller, where a former registry value was the process.

  I tried the convenience of installation HP, HP Print and Scan doctor, HP Support Solutions Framework. I tried to manually re-install all the drivers, I tried every convenience store printing Microsoft, disable firewall and everything else I could think of.

  Under the heading "Ports" on 'Printer properties' I installed it as "HP network monitor of rediscovery" and the types of WSD port with the same result. If I try to configure the port, I get error 0x0000007b.

  Hello @tshimkus!

  Thanks for posting on the HP Forums!

  I understand that your Microsoft Word documents do not print your 8610 Officejet from two of your computers again. I was able to find a post on the HP Forums regarding the same problem you are having.   Please follow this link for Officejet Pro 8610 do not print documents from MS Word.  In the post are step by step instructions provided by @X-23 that the crimped to provide a solution for other customers face the same problem.

  I hope that this provides a resolution for you also!

  Let me know how it goes!

• OfficeJet pro 8610: envelopes print Officejet Pro 8610 MS Word on MacBook Pro

  I have Officejet 8610 Pro which does not print envelopes envelopes in MS Word. All white poster print preview. I played with the settings as much as I can find. Yesterday, technical support to print from pdf, but today it is not still do.

  Hello @gmint,

  Welcome to the Forums of HP Support!

  I understand that you are having problems when printing envelopes by MS Word on your computer Mac OS X 10.10 to your HP Officejet Pro 8610 e-all-in-one printer. I would like to help you today with this printing problem. Now, if you are aware, printers print only what they are just "said" to print through the preview window before printing. If the preview window before printing empty poster under the program that you are printing since the printer is "said" to print a blank document. Therefore, your printing problem may lie with a program problem or a conflict of printing on the computer itself. In saying that, I'll run ensure you through some steps of troubleshooting for you that your HP Officejet printer driver is installed and used correctly on the Mac. I also have perform you some troubleshooting on the computer itself. Can I please you follow the steps below.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under "Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Officejet back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Reinstall your software and drivers: 

  1. Please click here to download the latest drivers for your HP Officejet

  2. when the download is complete, please follow the guests on the screen to reinstall your printer

  3. Once your HP Officejet is successfully installed I'll ask you to verify the driver that is used to ensure that the complete functionality of HP Officejet driver is used and not the generic driver Apple Airprint. To check the driver please click Apple menu, then click on System Preferences.

  4. click on Print & Scan and then check if the name of your printer appears in the printer list.

  5. click on the name of your printer, click the sign minus (), then remove the printer.

  6. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

  7. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected and not the Airprint

  

  8. click Add to add the printer to the list.

  Now that the correct driver is added to please try to print an envelope or a PDF file again to check if the problem has been resolved.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!