HP Officejet Pro 8610: Error code problem with printer or ink system

Similar Questions

• HP Officejet Pro e-all-in-8610: HP Officejet Pro 8610 - error Code: "0xc19a0013" (printhead missing or failed)

  I bought the printer (e-all-in-one printer HP Officejet Pro 8610) in January 2015.  The printer was working properly - fax, copy and scan, until two days ago.  Now, it doesn't print at all.  Received an error code: "0xc19a0013" (missing or does not have the print head).  An expanded version of the error code reads: "the print head seems to be missing, not detected, or incorrectly installed.  Error: 0xc19a0013.   The printer uses a removable printhead, HP Ink cartridges (black) 950 and 951 (cmy).  I used the diagnosis of HP support recommendations: all software and firmware for this printer is installed. HP ink cartridges are not low or empty; remove the printhead ink cartridges and reinstall them.

  There are several steps in the recommendation of troubleshooting, but I stopped to lift the printhead.  Because of my technical inexperience, and there were too many ceveats (attention, attention, proper relocation and etc..)  with the removal of the print head which could cause problems more serious.  Then, I stopped to remove and clean the print head.  Also, used the doctor to Scan printer HP for assistance. Tool to clean the printhead does not.   What worries me most with the 0xc19a0013 error code is his explanation: the print head seems to be missing, not detected, or incorrectly installed.  I can use all the help I can get to understand what is happening with the error code that I received and the resolution of the printer malfunction.

  Contact HP technical support at the 800-474-6836 for more options.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  Language-country selector.

• Problem with printer or ink system failure

  I have a HP Officejet 6600, and I get this message:

  "There is a problem with the printer or ink system.  Turn the printer off, then on.  If the problem persists, contact HP. »

  Well, I did it.  I have also run the hardware diagnostic tool, which had me unplug the printer and turn it back on, and I did it a couple of times.  I always get the error message.  I also took printhead of the printer and put back them in.  Does anyone have a solution that might be able to share with me for this problem?

  Thank you

  Melinda

  My problem was solved by the link in the first reaction after my post. I tried power downs and plug the tire, but following this post EXACTLY... worked. The method of pulling on the power cord of the printer with it cleared the error message and everything has worked perfectly since

• OfficeJet Pro 8500 has Premium - problem with printing PDF documents

  My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

  Try the following setting and let me know any changes:

  Adobe Reader, launch the dialogue of the printer.

  Click on Advanced Options at the bottom of the dialog box.

  Check the Print as Image checkmart.

  Click OK to approve and try to print

• Problem with printer or ink system error Oxc6fd0213

  My HPOfficejet Pro M476dw by mistake 0xc6fd0213

  Hi Dave, if the printer is under warranty I would certainly recommend contact HP support by phone you may need a replacement...

  Phone numbers

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Ciara

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• HP officejet pro 8610: Error message print Officejet Pro 8610 after 30 seconds

  Whenever I print on the officejet pro 8610, after 30 seconds fo print an error message appears that says that you cannot print the job. If the print job is short, the message appears when the job is finished. If the print job is not finished, the printer stops mid page. I have a wireless connection. The HP install say Assistant and the doctor print and scan all right. My operating system is windows 8.1

  After trying the patch a second time, it worked fine.

  Thank you

• OfficeJet Pro 8610: Need a feature to print overview of 8600 Officejet series

  Our library network environment is a challenge. I would like to plug into our ethernet with a cat5e cable network and be a part of our network printer, but I have to be able to print wirelessly from two Windows laptops. Unfortunately, our wi - fi library through the network of the city that is otherwise not available to us. When I plug the cable of the respectable wireless ethernet becomes unavailable.

  For now, I am attaching the printer with a USB cable to a desktop computer and I got the printer shared with another office.  But how do I print wireless to the printer for computers laptops windows?  Is the printer must be connected to a wireless router to print wireless? And can I order wireless printing and always plug into an ethernet network? Because I prefer not having to share the computer to another computer on the network for printing.

  Hello

  I'm afraid that the connection of the printer for cable networks and wireless at the same time can be made, the printer can be connected to a unique network, once connected an Ethernet wireless capability cable does not connect to a wireless network.

  However, you may be able to use wireless Direct, which can be used same onnce the printer is connected to a LAN.

  For that, you'll need spend your PC from the network wireless network printer in order to print...

  To access the internet, you'll need for the PC back to your wireless router:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer/5367603/model/5367606/document/c04090221

  Hope that help, it is more you could have for these needs...

  Shlomi

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• OfficeJet Pro 8610: driver installation fails with an error on hpvyt13.inf persistent 1627

  The printer driver installation fails with:

  Setup error

  Call to DrierPackageINstall returned error 1627 for package
  "C:\Program HP HP Officejet Pro 8610\DriverStore\Yeti\hpvyt13.inf"

  Tried to install base drivers and a full suite as a user and administrator. Also tried a clean boot (close unnecessary services and restart). I went to look for the file in question, but it does not appear to exist (there is no HP directory in Program Files).

  Hello

  This can happen for several reasons, most common duration to a problem with the registry permissions.

  I would suggest trying the following tool, it is a 3rd party utility that analyze and repair registry permissions, and so you can use it at your own risk (I used it several times without any problems):

  http://www.MajorGeeks.com/mg/getMirror/tweaking_com_reset_registry_permissions, 1.html

  Click the Start button and let a few minutes (it may take some time, about 5-10 minutes), the journal stated: "" once it ends.

  Then try to reinstall the HP software and check for the difference.

  If the same continues I suggest contacting HP sopport to continue such troubleshooting.

  You can find the detais contact for your region below:

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Hope that helps,

  Shlomi

• OfficeJet Pro 8610 - error setting up Fax Wizard I don't use a proper phone cord

  I have a single line by Time Warner Cable telephone system that is a set which includes the cable TV, internet connection of road runner and digital phone. I use a system of wireless phone with a stand-alone answering machine which works very well.

  I'll just put up my new printer Officejet Pro 8610 and crossed the Fax Setup Wizard to use my voice single line telephone and fax system just as I did with my old HP Multifunction printer it replaces.

  Everything seemed to connect and to work very well when one had the Fax Wizard to perform the test at the end of the installation procedure. As a precaution, I ran the consecutive times to test with the answering machine turned on and turned off and twice he spent in all categories, and once it failed to indicate that the phone cord was not the right kind.

  I used the RJ11 cable supplied with the printer, but it wasn't enough long reach the phone in the wall jack that I connected an additional RJ11 cord so it would reach. So the two cords to have only 2 pods as they should.

  I am trying to determine why I get together and pass and fails with the same set up?  If I need one RJ11 telephone plug cord in the wall to the printer?  Or am I running a subsequent wizard test too soon after a previous?

  I would appreciate any comments or suggestions about the reason that I feel this inconsistency.

  Thank you

  Hi coollx,

  Welcome to the HP Forums!

  I understand that your HP Officejet pro 8610 is indicating that you are using the wrong phone cord. I'm happy to help you with this problem of Fax!

  It is possible that what you need is a cord of unique phone from the telephone jack in the wall to the printer.

  I recommend to read these faxes guides:

  • How to connect your fax HP to a line ISDN, ADSL, PBX or VoIP device.
  • Can't send or receive faxes.

  I hope this information helps and thank you for posting!

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!

• OfficeJet Pro 8620: Analysis of problems of printer to the computer using windows 10

  I just upgraded to Windows 10 and now I'm not able to scan from the printer to the computer. I can scan the other way IE. computer to scan but is not as convenient. I had no question before the upgrade. The error message I get is

  
  

  "The analysis could not be performed because of one or more of the following problems:

  -Connection to the computer is lost.

  -L' scanning on the computer application is currently in use.

  -Application OCR is not installed on the computer.

  See the computer for details screen'.

  First of all it is connected with a usb cable, so no logical reason why the connection is lost.

  Secondly it is not used because I am trying to use it

  Third, it has baffled me because there is no reason why the OCR application is now gone, he worked before windows 10.

  and finally there is no detail on the computer screen, why it tells me that I do not understand.

  Any help would be appreciated. Thank you.

  Hello again,

  Looks like the next option is to uninstall & reinstall the printer software. This will ensure that the scan to computer option is restored.

  Please find the link below to install the printing software.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0KGTE30AQO5O3KA30R1

  Note: Esnure that the chosen operating system is win10.

  If you are facing difficulties with the installation or uninstall, please contact HP technical support to the 1-800-474-6836.

  Kind regards

  Ashish

  　

  **************

  I work for HP, here is my point of view only.

• After the installation of Vista update, receive the error code 21 with printer software

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas

  Download update for 32-bit Vista because brother MFC3220C box to restart the printer says cannot start error box App Installer says error code ['C:\USA\Install\3220C\Inst32.exe'] 21. I added Vista Ultimate 32 bit. I went to the brother site and talked to technicians and as usual runaround says I need to update with the new printer (Yes, well, well, if I do it will of course not brother!)

  * original title - printing with printer Brother MFC3220C problem. When I install the update to run 32-bit Vista; I get to the part of the installation where I plug the USB cable and the printer software will block upward. I get a code on the reboot error code ['C:\USA\Install\3220C\Inst32.exe'] 21 *.

  John Walker

  You must get your drivers for your Brother printer if possible from the manufacturer.

  Anything here useful?

  http://welcome.solutions.brother.com/BSC/public/as/au/en/DLF/download_index.html?reg=as&c=au&lang=en&prod=mfc3220c_as&dlid=&flang=English&OS=74&type2=-1

  There is also a uninstall tool mentioned that you can use to reinstall through Windows plug-and-play.

  Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• OfficeJet Pro 8610: logo will not be printed in color on my bills

  I just bought a new printer 8610. My problem is when I print my invoices in quickbooks, it will not print my logo in color. It prints the rest of my charged in color, but not the logo.

  He is currently working. I changed the logo of jpeg, PNG and it now prints in color